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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I have been using Dr Sam products for some time and find them truly amazing. My last order was apparently lost in the post but the guys at Dr Sam immediately fast tracked a replacement as they knew I... Ver más

Valorada con 5 estrellas sobre 5

I have been shopping with Dr Sam’s for several years now. I have a subscription for my regular cleanser and moisturiser (which keep my skin stable and calm), but also regularly buy other products lik... Ver más

Valorada con 5 estrellas sobre 5

Fantastic products Very speedy Highly recommend Have used the cleanser for a couple of years but now trying moisturiser and other products

Valorada con 5 estrellas sobre 5

In Providence, a note to express my thanks to Derek and Camillia. They epitomise the stellar standards that the Dr Sam team set in both service and product expectations. Thank you so much for the cour... Ver más

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Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

805 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 63% de las opiniones negativas

Suele responder en menos de 1 semana

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4,7

Todas las opiniones

(805)

277 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

The skincare brand which finally delivers on its promises!

I have been using Dr Sam's range ever since first visiting her in clinic in 2018. I have exclusively used Dr Sam's products (I use almost all of them) ever since and my skin has been transformed (as is the case for the countless friends I have recommended her range to!). I used to feel very self-conscious about not wearing make up and now (eight years later) it is now rarer for me to wear make up! Not only are the products fantastic but the customer service is superb, delivery prompt and the loyalty program is the best out of all the brands I use regularly, offering meaningful and frequent benefits and money off for repeat use. I could not recommend the range and the customer service team highly enough, and strongly encourage anybody who is hesitating to give the brand a go! I would like to mention Derick and Jelena in customer service as being especially helpful - thank you!

21 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great

I think these products are great as someone with sensitive, acne-prone skin. After using Dr Sam’s for 4 years, I’ve only ever had 1 small issue with my order that was corrected immediately! Customer support team could not be more helpful!!

19 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Impressive product and customer service!

I recently started using the flawless cleanser and I absolutely love it! It helps me a lot with my troubled skin, since I have been dealing with acne. Wonderful product. I'm also very happy with their customer service. I had a refill package that unfortunately got lost somewhere in the mail and I was pleasantly surprised by Dr Sams' staffs' quick replies and helpfulness! Will order again soon. x

15 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

After having had problem skin for…

After having had problem skin for years, I started using Dr Sams late last year and my skin has never been better so I am truly loyal to the brand. Given the quality of the customer service received with the recent engagement with the Customer Support team this week re the broken pump and lip balm packaging, I am even more loyal and appreciative. 

16 de julio de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Had to email regarding my subscription…

Had to email regarding my subscription /account as was unable edit subscription.
Samantha was very helpful in trying to resolve the situation. Although not totally resolved a solution was made and reassurance given. I couldn't ask for more. All done within 24 hours.
Thank you Samantha.

15 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Highly recommend

The products are fabulous and I would highly recommend! I love the detailed information that’s available on the products, when to use, how to apply, what to expect - super informative! And a very easy website to navigate and check out too.

14 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

My favourite skincare company

My favourite skincare company. I have subscriptions set up for my favourite products. Always arrive on time. Most the time I get my items next day. Really good quality products without any harsh ingredients. Prices are reasonable. Highly recommend

14 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Love the products

Love the products I have ( flawless cleanser, neutralising gel, balance moisturiser). The website is easy to understand and ordering is a breeze. There are options for paying including Klarna and PayPal. The contact staff are quick to answer and informative. Rewards and freebies are a nice touch.

9 de julio de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

No difference

I've used my recommended routine by Dr Sam's for 15 weeks now and unfortunately I'm not seeing much of a difference. I've literally taken before and after photos and put them side by side and if anything my skin looks slightly worse right now given my current breakouts and hyperpigmentation spots.

Their customer service is excellent though, I emailed in with questions and they were happy to answer them.

8 de julio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Dr Sams Bunting THE BEST

Dr Sams Bunting are now my favourite company. Not only has their skincare products transformed and saved my skin are years of battling. They also have the best customer service who genuinely care about their customers. Literally cannot fault them. I will never shop anywhere else for skincare!

29 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Reliable no nonsense skin products

I’ve been using Dr Sam products on and off for over 10 years
Skipped to another brand for a change
but returned as I find this makes my skin barrier strong and healthy looking
Subscription is flexible and saves money
There’s been a few mistakes with orders but are usually sorted out as soon as possible
All in all a steady clean skin regime

1 de julio de 2026
Opinión espontánea

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