druidsgolf.uk Opiniones 388

do not buy from these people i ordered 3 polo shirts that never arrived and they will not reply to any Emails the only number i could find was a mobile number so that says it all nothing but thieves say clear

Following on from my previous review, still no sign on delivery, I have tried to contact them , only to be told we have switched our machinery which has caused problems. Why are you still advertising 2/3 delv then? An absolute joke of a company,avoid at all costs .

Ordered 2 pairs of shorts&polo shirt&can't believe this company,it had decent quality golf wear until lately,the yellow golf shorts I ordered had black pockets that show through the fabric & the blue pair of shorts had wonky writing on the back!! Absolute disgrace&very shoddy considering price paid. I actually bought these for a golfing holiday but was to ashamed to take them as they looked like the quality of the items was bought from shein or temu etc. I ended up buying puma golf shorts of mandm sports costing the same but are of a very high quality!! What are you doing with your company druids golf! You had a good foundation for a good brand,but its obvious your turfing rubbish quality goods out to customers! I won't be purchasing any items off you again after what I have received,shame as I gave you a 2nd chance after a bad quality hoodie I bought off you a year ago thinking it was a one off bad experience!!

I had to give 1 star because there wasn't a way to give less. Ordered from this company before and it was brilliant. This time they've taken my money, took 2 weeks to arrive after been quoted 2 to 3 days. I am a regular 2xl with druids in the past. Out of this delivery only 1 fits and the other polo's i can't get over my head. They all state 2xl. All wrongly sized. Druids won't even answer any email I've sent. Money down the drain. WHAT A MASSIVE CON. DO NOT TOUCH THIS COMPANY.

Ordered some polo shirts 15/04/25 after 2 days no correspondence from them only that they have took the money from my account got a order number but when chase with it the company says the number cannot be found tried to contact them but only get automated reply's absolute rubbish customer service no phone number no live chat will wait till after holidays and then get in touch with ny bank

Don't waste your time and money took weeks for my order and only received Part of the order only to spend time sending emails as to what's happening then all of a sudden I am ihave a online gift card NO REFUND OFFERED then the gift card CAN'T BE USED a total RIP OFF let's all get together and inform WATCH DOG/RIP OF BRITAIN as they very interested in this situation

Two of the buttons are cracked (one is completely broken off), and the other is completely missing. Their live chat doesn't work (no place to actually write the message, only the FAQ section, and their contact button doesn't either. Tried to send a message over Facebook & Instagram - get the warning that the account can non longer receive messages. I clicked the return policy and it wants to charge me €9.99 to just send it back. Surely this isn't right, the product itself was only €25. What am I meant to do when I can't contact them through their website, email, or Instagram? It's been a really poor experience, and I don't think I will be using them again. I spent €2.403,99 on a full society order in 2020 and the sizes were messed up, and now this. Poor from Druids. The order number was - #DR898936 - in case they want to claim this isn't genuine.

UPDATED(from 1 star to 5 stars): After I was able to get in contact via the response below) they provided a solution that I am very happy with and I will be using them again as the other items that I ordered were good quality and fit.

What a dreadful experience. Order placed 19 days ago and I paid for quick delivery. Part delivered after about a week and no way of tracking the missing and final item though they say its on the way. No way of contacting the company apart from a chat bot that doesn't respond. Such a shame because the stuff is good quality and value but the customer service is completely non existent. ALL BUYERS PLEASE BEWARE

Ordered a polo & shorts in the same order. Both items apparently sent out separately on same day, Polo turned up a week later, shorts may come by Christmas, in fact the tracking says I’ve only paid for the polo & nothing for the shorts. My guess is they have ran out of stock but I’ve not been refunded for the shorts. Cracking gear they sell can’t fault that but the service is a disgrace & can only imagine they’ll lose custom of 100’s if not thousands soon, shame. Sort it out druids stop running the company on a shoe string & get the right technology. At the very least sort a great contact service out.

Horrendous customer service. Clothes are average/ ok.

Text you all the time & you can't stop it.

Worst customer service I have ever experienced. Must be overseas as only reply in 3 days on fb messenger and during the night hours. Products are great but I’ve had a missing item. A second delivery not arrived in 4 weeks and bot customer service responses, with no response to emails and no way to contact or speak to anyone. Great marketing without the back up of the service or basic expectations being met. 2-3 days is just simply a lie in my experience. Empty promises and no offer to rectify or even cover return costs due to their errors. Real let down.

Ordered Thursday 10th no confirmation no reply from customer service oh wait, funds paid took 6 days to say shipped yet evri still not received parcel then they say if cancel you pay them £25 , joke of a company and customer service non existent avoid like plague

They have given me a credit note instead of a refund. I asked for a refund on the 2nd of April and have heard nothing. Does anyone have a contact phone number.
I have just received another email 18th April offering me another credit note that they are calling a refund. The credit note is for something called GiftKart?? Who knows??

no delivery total waste of money, no reply avoid these people

Same as other reviews.. ordered 26 March, it's now 15 April and nothing has been shipped / received. Got a refund of the delivery cost with a struggle, but getting the same old messages of 'warehouse delays' when I press for an answer on delivery. To make matters worse they were advertising 'Guaranteed delivery for the weekend' last Wednesday when I was already waiting two weeks for an order. The lack of a solid response is frustrating.

no delivery and no way of contacting the company
will never use them again
no reply to the e-mail they send out, any company doing that should be struck off....a stupid chat box that they don't answer ...it says they will reply in 3 days, well id have turned my pc off by then, so now what ?

Have been chasing my order for nearly 2 weeks now,all I get back is an automated response, please be patient. Have asked for a refund but got same automated response.
Steer clear.

In breach of Consumer Rights Act! 6 Items ordered on 23rd March, no delivery at all for over 2 weeks, then 3 of the 6 items delivered. Druids are now saying other items are out of stock despite still showing as available on website. I have raised a formal complaint and despite apologising for the missing items they are only offering a credit note for 2 of 3 not shipped items, and no refund. This is in breach of Consumer Rights Act not to offer the money back.

I placed an order on the 1st April and still haven’t received the order (now 14th April). I tried contacting their customer service support which is awful, there’s nobody to speak to, it was just an online chat which went on for over an hour. The order is now with Evri but I’ve had correspondence with apology from the company, when they emailed back finally they just blamed a new system, just really bad service and I won’t use them again.

Ordered a long sleeve polo shirt on 7th April (2/3 days delivery), paid £15.98 which included £5.99 postage,
After several chase emails and several apologies about a new system affecting delivery, sorry sorry sorry, then told me after 5 days that it’s out of stock so refunded £9.99 credit note…..WHAT ABOUT the POSTAGE CHARGE of £5.99 I am sure trading standards will help me.