DST AUTOMOTIVE LTD Opiniones 127

TrustScore: 4.5 sobre 5

4,3

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

After having trouble paying by PayPal I rang customer services a very nice lady ordered it over the phone for me. The roof rail and bars came in 3 days very quick delivery. The rails where very easy... Ver más

Valorada con 5 estrellas sobre 5

Having lost a little rubber roof bar protector in my garage, I phoned up DST. I spoke to the very helpful Melissa. And she popped two in the post for me Great service, fantastic woman thank you very... Ver más

Valorada con 1 estrellas sobre 5

Absolutely awful bought two pairs of side steps for bmw x 4 and they both arrived faulty they took them back but won’t refund you they are overpriced crap there are better sellers out there had a mec... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Ordered Tuesday morning.....delivered Wednesday lunchtime outstanding......nicely made fairly easy to fit......watch the video its easier than the book.....all fitted realised the door catch was missi... Ver más


Información de contacto

4,3

Excelente

TrustScore: 4.5 sobre 5

127 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 1 estrellas sobre 5

The worst customer service! AVOID!!!

Bought roof rails from this company and followed the instructions to the exact specifications and torque settings, yet the screws still caused damage to the roof of my van because they're too long. When I contacted after-sales support, I expected at least some accountability or help, but instead, I was blamed for "overtightening them". No apology, no assistance - just shifting the blame to the customer. Extremely disappointed, wouldn't recommend this company to anyone! If you value your vehicle, shop elsewhere.

2 de julio de 2025
Opinión espontánea
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Respuesta de DST AUTOMOTIVE LTD

We're so sorry about this situation. Unfortunately, we can't be held liable for the way an item is used once it's with the customer. As we said in our correspondence, you are more than welcome to return the items for a refund.

Valorada con 1 estrellas sobre 5

Dreadful after sales service

Dreadful after sales service, supplied adhesive failed resulting in lost parts, when asked about spares was given lies and excuses, proven by the same kit still being in stock on there own site. AVOID the Transit Courier Body kit this company offers at all cost

13 de junio de 2025
Opinión espontánea
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Respuesta de DST AUTOMOTIVE LTD

We are sorry you feel this way. We did try to help you as much as possible; however, we cannot supply spares that we simply no longer have available.

Valorada con 5 estrellas sobre 5

Great service and a great roller cover

The instructions were wrong for our pick up but after an enquiry they sent the right ones and we got it fitted no problem, we then had issues opening and shutting but after another enquiry they sent some videos . All enquiries were dealt with very quickly by polite staff and helped us rectify the problem quickly. Would highly recommed them. After 6/7 weeks of use the roller cover works well and finishes off our pick up nicely. Vety happy.

17 de mayo de 2025
Opinión espontánea
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Respuesta de DST AUTOMOTIVE LTD

Thanks for the great review!

Valorada con 5 estrellas sobre 5

Easy ordering process

Easy ordering process, Quick delivery, Ordered a few times with no problems

16 de mayo de 2025
Opinión espontánea
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Respuesta de DST AUTOMOTIVE LTD

Thanks for the great Review!

Valorada con 1 estrellas sobre 5

Should be no score really

Should be no score really. I ordered roof rails for my caddy van. I ordered the wrong ones. I made numerous attempts to contact you via email had absolutely no response. I just wanted to return and get the correct rails. Very disappointed and now you ask me for feedback back nearly 2 years later. When I filled in the feedback you told me I couldn’t because it was more than 12 months ago. 🤷‍♂️🤷‍♂️

15 de febrero de 2025
Opinión espontánea
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Respuesta de DST AUTOMOTIVE LTD

I am sorry about this! Our Customer service team always do their best to ensure customers receive replies to their issues. When an item is incorrectly ordered, we always try and help the customer Return and Re-order as hassle free as possible.

Valorada con 5 estrellas sobre 5

Fantastic Experience – Highly Recommended

I recently purchased Roof Rails from Dstonline, and I couldn’t be happier with my experience! From start to finish, the process was smooth and hassle-free. The website was easy to navigate, the checkout was straightforward, and delivery was impressively fast. The product itself exceeded my expectations—great quality, exactly as described, and fantastic value for money.

15 de febrero de 2025
Opinión espontánea
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Respuesta de DST AUTOMOTIVE LTD

Thanks for the great review!

Valorada con 5 estrellas sobre 5

Transit Courier Roof Rack Rails & Cross Bars Set

I’m very pleased with these roof bars for my Ford Transit Courier. They were offered at a good price, arrived quickly (even to the north of Scotland), and came with clear, simple instructions that made fitting them a breeze. They’ve not only added practical functionality to the van but also give it a nice cosmetic upgrade. A great add-on that makes a real difference – highly recommended!

28 de junio de 2024
Opinión espontánea
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Respuesta de DST AUTOMOTIVE LTD

Thank you so much for the great review!

Valorada con 5 estrellas sobre 5

Very happy with my roof rails & bars

Very happy with my roof rails & bars, been on 6 months plus with no major issues. Just the normal added wind noise. I would recommend these.

15 de mayo de 2025
Opinión espontánea
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Respuesta de DST AUTOMOTIVE LTD

Thanks for the great review!

Valorada con 5 estrellas sobre 5

Bought some Turtle roof bars for my…

Bought some Turtle roof bars for my t-roc a year ago. They look fabulous and suit the car. They still look brand new despite having been fitted a year ago and have been out in the elements all that time.

15 de mayo de 2025
Opinión espontánea
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Respuesta de DST AUTOMOTIVE LTD

Thank you for the review!

Valorada con 5 estrellas sobre 5

DST online, VW Caddy roof rails and crossbars.

I searched online for the best company to buy roof rails and crossbars for my VW Caddy van.
I found DST and was not disappointed.
The website was easy to identify the exact one that suited my van.
Top quality product, easily fitted and looks really good.
The total cost, I would say is a very good price for a top quality product. Excellent delivery service.
Highly recommended seller and product.

3 de febrero de 2025
Opinión espontánea
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Respuesta de DST AUTOMOTIVE LTD

Thanks for the Ace Review!

Valorada con 5 estrellas sobre 5

Having bought my roof rack from DST I…

Having bought my roof rack from DST I was impressed with the product and even more with the helpful back up when I struggled to fit it.
Recently I managed to damage one of the crossbars and so contacted DST and they sent me another bar and it arrived the following day. I cannot recommend them enough. Thank you very much Amelia.

20 de marzo de 2025
Opinión espontánea
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Respuesta de DST AUTOMOTIVE LTD

Thanks for the Great Review Ian!

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