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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

Never been a reliable service and is only getting worse by the day. A bus that shows as due really means add on 25 mins or an hour or doesnt turn up at all. An absolute joke.

Valorada con 1 estrellas sobre 5

This is not a bus experience but a 'trapped in a hellhole' experience. Getting any bus in Dublin is an adventure and I would not recommend anyone to go through it. Better buy a car and rely on it dail... Ver más

Valorada con 3 estrellas sobre 5

Today was a very pleasant time with Dublin Bus as no11 Bus turned up on time on O'Connell Street Dublin City Centre which meant i was on time for my classes. But some of the bus drivers still need... Ver más

Valorada con 1 estrellas sobre 5

Buses disappear from the schedule constantly. Got three ghost buses today. Shouldn't be this hard to run a bus company. The level of incompetence is appalling.

Información sobre la empresa

  1. Empresa de autobuses y autocares
  2. también en la categoría
  3. Empresa de autobuses
  4. Servicio de taxis
  5. Servicio de transporte

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1,5

Muy malo

TrustScore: 1.5 sobre 5

621 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,5

Todas las opiniones

(621)

99 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Bus 15

Today, 28th of May, I waited 50 minutes for the 15 bus—from 6:20pm to 7:10pm. This is completely unacceptable.
The issue is not the schedule itself, but the misleading information. Multiple buses were shown as arriving on the screen, yet four of them were effectively cancelled—they simply disappeared one after another. This left passengers waiting with no warning or explanation.
This is extremely frustrating and unfair. I am currently pregnant and could have chosen an alternative route, but I relied on the information provided. Because the buses kept appearing on the screen, I stayed and waited—only to be repeatedly let down.
This level of unreliability and lack of accurate real-time information is not acceptable, especially for people who depend on this service daily.

28 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

2 buses cancelled NO SURPRISE

Number 13 bus on the app as running. Then when it gets to the time it’s supposed to arrive 2 buses are cancelled.

What is the point in running an app when the information is always wrong. No wonder everyone drives in Dublin - NO
CONSISTENCY

Gotta be the worst transport In Ireland.

28 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute joke of a service

Absolute joke of a service. It was a long day at work. I arrived at the bus stop at 16:58, and the bus was due in 10 minutes. And of course they have to cancel it at the last minute and make me wait for another hour. Don't waste your money on this mediocre company. Learn how to drive and make commuting easier for yourself.

28 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

WORST CUSTOMER CARE DEPARTMENT EVER

Was overcharged on my leapcard for a Dublin Bus journey charged 3 times in error. Filled in their form and they sent a reply that I need to contact Dublin Bus as they cannot refund for Dublin Bus. Contacted Dublin Bus and they told me they cannot do refunds for Leapcard and that I have to contact Leapcard. Both Companies are rubbish and neither of them know what the Hell they are doing.

26 de mayo de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Decent quality bus

The bus it self is clean most of the time, except for on nights when it is filled with beer cans. Bus is mostly on time normal hours but rush hours is unreliable. Do not expect functioning AC it is hitt or miss. They need to make better bus routs, the coverage is not there for longer tripps and for shorter tripps they take you in circles. Commuting to my office takes 1h 20min by bus but only 15min by ebike due to routs and multiple switches.

26 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Suspicious

Though Dublin Bus has improved in recent years, it is still a nuisance. One of the most frustrating things is their app (TFI), which claims to help you find directions for your journey. First, it often suggests the most complicated and time-consuming route possible. For example, a trip that could be done with just one bus change might be shown as requiring two or even three changes—completely unnecessarily.

Suspiciously, when you search for a connection to the airport, the app always seems to pick an expensive private bus option, costing about €15 for the final leg of the journey. In one case, it even suggested a route where a regular bus line that goes to the airport for the standard fare was included. Staying on that bus would have brought you directly to the airport! Instead, the app insisted you get of that bus at a certain point, then switch to one of the pricey private bus routes! If that's not intentional and corrupt then I don't know what is!

3 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Bus C2 decided to do a short cut

The C2 bus that was supposed to arrive today at 10:40 at stop 7896 Gandon Park decided to do a short cut and changed his route leaving us stranded. I followed it on maps. The starting point is at Adamstown train station and the bus left very late for some reason and now we the customers have to get late to work/etc because you can’t manage yours services. That is very unacceptable for the price we pay. That means he left at least 3 stops on waiting like he doesn’t care and understands that we’re paying for this. My back now hurts from standing for too long waiting for your next bus as there is no where to sit!

10 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

No 16 bus to Airport

Hi had a fall running for the No 16 bus this morning in Terenure and I’d just like to thank the driver it was around 9 am and he came off the bus to make sure I was ok and was so kind he was a young driver and is a credit to Dublin bus. And also all the passengers on the bus showed such kindness as well. I’m ok nothing broken tg.

29 de abril de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Just flew in fro Manchester where the…

Just flew in fro Manchester where the bus and train were too the minute and if not they had notification. Bus from dublin airport already 14 mins late and not information.
Communication is everything guys, if your late then that happens, but keep people informed

27 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

When they're not late by 10 whole…

When they're not late by 10 whole minutes despite what both the schedule and the TFI App claim, then the bus will literally take a left and end up in the Goddamn Backrooms in front of my very eyes, OR, funniest thing ever, will wait for 8 MINUTES AT THE RESTING SPOT before starting the trip. Worst means of transportation if you care about punctuality, I'd rather just pay 10 bucks extra for an Uber instead.

22 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do better.

Absolutely horrendous I dread every time I have to get a bus because I know it will be a long painful wait where the bus simply shows up when it wants to or not at all. It doesn’t help that Irelands climate is cold, wet and windy but having your passengers wait outside for a bus that is half an hour late or doesn’t show up is complete ignorance. Don’t tell everyone that a bus will show up in 10 minutes if you know that bus doesn’t actually exist. Absolutely disgraceful. I’d rather lick a foot than get on another bus again. You wouldn’t get this in any other country. DO BETTER. Also stop sending single decker buses to school areas.

8 de abril de 2026
Opinión espontánea

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