It was easy and fast to identify the part I needed, to order and pay for it and to receive the part within 24 hours from first contact with the company. Actually amazing I have never received this kin... Ver más
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Consulta las opiniones de los clientes
Kundenservice ist sehr nett.Habe mir heute 31.07.dort einen Akkusauger bestellt, leider gibt es dafür keinerlei Ersatbürsten zu kaufen. Heißt: Bürste kaputt, ist gleich ein neuer Staubsauger fällig. D... Ver más
Great little radio, bought in anticipation of possible energy outages (better safe than sorry) - many plus points inc. mobile can receive charge, helpful little torch. Compact and light. First charg... Ver más
We ordered a Duronic Double Air-Fryer that was unusually late in being delivered. And, we have ordered the package AFL3 Silicone Air Fryer Liners. These liners have just arrived, but we used the air f... Ver más
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
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Radio didn't work
I bought a little radio, in line with government advice and mindful of the massive blackout in Spain a couple of weeks ago. The radio did not work, from day one. I charged it, and tuned it, but couldn't hear anything. The volume knob didn't easily turn and made a cracking/clicking sound on attemping to turn it. Poor quality control, evidently. Amazon refunded me without fuss, and didn't even want the dud radio back, but seems a waste of time, effort, money and emissions for all concerned.
Bestellen Sie nicht bei Duronic, machen Sie nicht den gleichen Fehler wie ich.
Es fängt damit an, dass man ein Lieferproblem hat. Dann antworten sie nicht auf Ihre E-Mails. Dann täuschen sie Sie über den Lieferstatus Ihrer bezahlten Bestellung und sagen, dass Sie sie in ein paar Tagen erhalten werden. Nach einer Woche nach der Bestellung bieten sie Ihnen an, Ihre Bestellung 600 km von Ihrem Wohnort entfernt persönlich abzuholen. Ich habe sogar Angst zu spekulieren, was bei Duronic vor sich geht. Der MediaMarkt, der den Verkauf von Duronic auf seiner Website zulässt, will derweil keinen Einfluss auf die Situation nehmen. Ich habe meine bezahlte Bestellung immer noch nicht erhalten. Sehen Sie die Marke Duronic? - Lauft!
Good for old monitors Great product for those with old or…
Great product for those with old or Dell monitors. Easy to fit and works well.
No product manual
No product manual. No instructions at all. QR code doesn’t work. No online manual. No phone number. Product might be good but I’ll never know.
good product fast delivery,nothing else…
good product fast delivery,nothing else to say
Very poor & duplicitous customer service
Appalling customer service, shifting the blame of a poor product onto the consumer.
Around 18 months ago I purchased an air fryer, model AF24. All was well but the screws became loose that held the plastic handles onto the drawers. Retightening temporarily solved the problem but they became loose again due to the repeated heating and cooling process when the air fryer was in use.
Eventually the drawers failed completely and the screws could not be tightened.
After contacting customer services to complain, they blamed me for misuse and refused to send replacement drawers for a failure of an inherent fault with the product free of charge
While I could have persued this, I found a local tradesman who could repair the drawers for a very reasonable price.
It's disappointing that Duronic chose not to rectify the situation and further compound the issue by blaming a customer for their failure of a manufacturing defect. Poor product and shocking customer service.
Had 5 gang adaptor already
Had 5 gang adaptor already, very good. Bought different make last week, very inferior. Duronic website and service excellent. Product seems good, just received post free.
Highly recommend
On our second Duronic air fryer now and that was only bought as I wanted two separate drawers but actually ended up with the model that had the extra large one as well as the other two!
Fantastic product, easy to operate and cooks to a perfection.
Ordered the rubber ends for the trays,I…
Ordered the rubber ends for the trays,I would have ordered two new draw trays but couldn’t see them,anyway I got my rubber ends the next day what a lovely surprise,I will order again
Marque à fuir touches tactiles défectueuses
Appareil dont le tableau tactile présente un dysfonctionnement, le service client ne veut rien entendre et prétend à une mauvaise manipulation de ma part
Service client de mauvaise fois qui se perd dans ses explications vaseuses
Marque à fuir !
A great variety of sit/stand…
A great variety of sit/stand workstation options. I found just the one for me. Successful purchase with next day delivery which went a bit wrong because delivery was attempted at the wrong address - no fault of Duronic. However we were able to pick up the parcel that day and install. The product is fantastic. Amazing build quality and fits perfectly in my small space. The sit/stand option is going to transform my work experience.
Delivered next day.
Ordered one day, delivered next day, brilliant.
Good little radio.
Good little radio.
The review prompt email sent too early.
Why not ask for reviews after a few weeks.
The first email asking for a review arrived before the radio was delivered.
Coffee & Spice Grunder
Good price excellent product and delivered on time. Thank you.
Quick to respond
Quick to respond once I found a contact method and quick to help with a replacement jug for my milk brother. Wasn't sure how it would work since I ordered a general item but no issues at all and my jug was with me 48 hrs later - amazing!
Easy way to open tins.
Order arrived within specified time frame, Very easy to use and keep clean.
Excellent monitor stand
Excellent, well made product. Very quick delivery.
Ich hatte einen Fehlkauf getätigt
Ich hatte einen Fehlkauf getätigt, Frau Braun vom Kundenservice war freundlich, hilfsbereit und ließ mit sich reden, so hat die Rückabwicklung alles in allem sehr gut funktioniert.
Kulant und unkompliziert, besten Dank.
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