Dutch Cargo Bike - Melbourne - Flagship Store Opiniones 

Dutch cargo are an outstanding professional and easy to talk to team that listen for my needs and advise accordingly and the follow up service is second to none. It isn’t sell and forget here it’s full care and responsibility. I will recommend Dutch Cargo to everyone wanting to buy a brilliant bike.

I recently bought a O2Feel iSwan bike from Dutch Cargo. I am based in Adelaide and they were really fantastic in helping me choose the right bike, with phone calls and sending photos etc.
Purchasing the bike was really easy. They sent my bike to a local bike shop in Adelaide to assemble, which was really helpful. The local bike shop made sure the bike was set up correctly for me.
thank you Dutch Cargo

Awesome advice and service from start to finish
Yoga & Jurgen were both amazing to deal with, extremely knowledgeable around their products
I cannot recommend highly enough 🙏

• Quality products and knowledgeable, professional service
• Responsive communication and helpful guidance through the decision process
• Convenient virtual meetings for regional customers outside Melbourne
• Helpful real-use examples, videos, and practical advice for different cargo needs
• Honest support for choosing a non-electric Bullitt for daily commuting
• Smooth logistics and appreciated door-to-door delivery
• Thank you to Yoga for the support throughout and to Jurgen for the in-person introduction to the bike and cargo steering handling
• Great to see a company promoting practical, environmentally conscious bicycle transport beyond inner-city commuting — bringing modern cycling culture into coastal and regional everyday life

Very happy overall.

This is our second cargo bike now. We used the first one we brought 6 years ago so much we needed a second for our family. They have a huge range of great quality bikes for every need. Customer service is 10/10. We trialed a bike even as we needed a lot of help choosing what configuration we needed with 3 kids now.

Very easy to communicate and delivered a very high quality electric bike. Very satisfied.

Being able to test drive the bike prior with no pressure to buy was a big plus. Got a reasonable discount and the team were attentive and respectful.

Was charged $30 delivery
Postage on the received item clearly stated $15
Why is there a 50% markup on postage?

I took my urban arrow to a different shop twice, and they couldn't work out what the problem was, Yoga and the team at dutch cargo solved the issue easily and it only took a couple of phone calls, the arrange for my bike to be fixed home which was very convenient

Excellent service & belief in the future.

The team did great, and helped me decide on the right bike. I also really appreciated the follow ups from the team. Great to deal with professionals as always.

Purchased an O2feel Equo 4.1 Cargobike for use in Geelong. It is early days with the bike (2 days) however has been great so far. Our 5 and 8 y.o. have had no trouble fitting on the bike together with fully packed school bags for drop off and pickup. It is 5km each way and quite hilly. Trip to school took 25mins at a very leisurely pace. It would usually be 10mins when no traffic on a more direct route via car and 20-25mins with peak school traffic depending a lot on the time we leave. The bike has handled well with more than enough spare battery. I was able to test the school/work route and add an extra ride around Geelong (approx 3 hours total) without going below 50%. Safety was a big concern, biking infrastructure has a long way to go here. Nevertheless when researching a route, was surprised to find I can actually get to school and onto work whilst hardly riding on roads at all. It took a little trial and error and creative use of google earth/maps to work out a route I was happy with before purchasing. In terms of presale I tested it with kids/school bags at the Melbourne store with Yoga prior to purchasing given couldn’t find equivalent quality bike locally. Had a good hour riding it up and down without feeling rushed and having the chance to ask a lot of questions. I liked that it wasn’t an aggressive sales pitch, they didn’t try to upsell me to the more expensive versions of the equo or accessories I didn’t need. Jurgen (owner) then dropped the bike direct to our door in Geelong for a very reasonable fee. Would absolutely recommend Dutch Cargobikes and the O2Feel Equo 4.1 based on experience so far

This is the second bike we've bought from Dutch CarGo - that says a lot in itself! Yoga and the team continue to be a source of knowledge and are quick to respond and help guide us. It's been a huge help and we couldn't be any happier with the outcome. I'd recommend them 100x over again.

Fantastic service. Awesome products.

The team at Dutch Cargo Bike are brilliant, their service is amazing, very responsive, going above and beyond to help. I purchased a Riese & Muller Load4 60 E-Cargo Bike from them 18 months ago, and live 3,000km away on the other side of Aus on the south coast of WA - but it felt like these guys were just down the road. Helped via email and phone, providing great support and service. I absolutely love the bike, it's changed me and my dogs life so much for the better. It's not cheap, but its so worth it - if you can afford it then it's a total no brainer as it is brilliant, so easy to look after, exceptional quality, its absolutely perfect. Done 6,000km in it on and off-road, in rain/ wind/ sun/ night-time/ along the coast / through town, with not a single problem. ...except losing my key!... which Yoga at Dutch Cargo Bike sorted for me too :) I'm so happy these guys have set-up this shop & service in Australia. So grateful for their support, especially being so far away with no local help in a small regional town.

Helpful customer service. The item I ordered was not available and an excellent alternative was offered.

The team are great and will help you out any time

The service was exceptional particularly as I live in another state! Great information and advice . My new bike came fully installed and in time. Highly recommend Dutch Cargo Bike Melbourne!

The team was super friendly and helpful during the test ride, answering all my questions without any pressure. Delivery was smooth and well organised. Really happy with the whole process—highly recommend!

Goods were incomplete and damaged on arrival however Dutch cargo promptly sent a replacement which was in good condition and had all fittings.