Dutch Cargo Bike - Melbourne - Flagship Store Opiniones 

479
•
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I recently purchased 2 Amflow MTB's from Dutch Cargo Bike, and I cannot recommend them highly enough. From day one, their communication and responsiveness have been absolutely top-tier. A massive s... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I can't thank Yoga and the entire Dutch Cargo team enough for helping me get the mountain bike of my dreams! An AMFLOW PR CARBON PRO 🤩. Yoga kept me informed by email throughout the entire process... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

We purchased a O2 Feel cargo bike site unseen from Jurgen and Yoga, I contacted them via email to discuss the best bike for our family. The service and quality of experience is absolutely 10/10 I... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Really great service from Dutch Cargo, with excellent communication and support both before and after buying our cargo bike. A special thanks to Yoga, who has been incredibly helpful throughout the... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de bicicletas
  2. también en la categoría
  3. Mayorista de bicicletas
  4. Tienda de accesorios para bicicletas
  5. Tienda de artículos para deportes al aire libre
  6. Tienda de deportes
  7. Tienda de reparación de bicicletas

Escrito por la empresa

Dutch Cargo: Premium Electric Bikes and Electric Cargo Bikes At Dutch Cargo, we take pride in offering a meticulously curated selection of top-quality electric bikes and electric cargo bikes from Europe and the USA. Our expertise, developed since 2010, is at your service to provide hands-on, detailed advice, ensuring your next purchase is perfectly suited to your lifestyle, business, or family needs. Our Brands, we represent and stock a range of prestigious brands, including: Amflow Orbea O2feel i:SY eBikes Larry vs Harry Urban Arrow Riese and Muller Nihola Bikes Desiknio Nijland Bakfiets.nl Carla Cargo Experience Center Visit our Melbourne Experience Center to explore the largest selection of premium cargo bikes in Australia. We offer: Rear Loading Cargo Bikes 6-7 different models available for viewing and test riding. Free test rides to help you find the perfect match. Front Loading Cargo Bikes Also known as Long John or Box Bikes. A curated selection of 7-8 different models. Discover the unparalleled quality and performance of our electric bikes and cargo bikes. We guarantee your purchase will be a perfect fit for your needs, backed by our years of knowledge and hands-on experience. Come visit us and experience the Dutch Cargo difference today!

15 Years of Happy Customers!

Escrito por la empresa

Dutch Cargo Bike is celebrating 15 years!
Enjoy exceptional eBikes and eCargoBikes trusted by riders across Australia — rated 4.9/5 on Trustpilot. To celebrate, we’re offering special anniversary discounts! Every eBike purchase includes our Best Price Guarantee, 30 days free trial insurance, lifetime support, and a 6-week safety check-up. Ride with confidence. Ride with Dutch Cargo Bike.

eBike Care Package

Exceptional Product and Service

Every eBike Purchase Includes: Best Price Guarantee – We’ll match any lower price you find. 30-Day Free Trial Insurance – Ride worry-free for your first month. Lifetime Support – Our expert team is here for you, whenever you need us. 6-Week Safety Check-Up – A complimentary inspection to keep your eBike in top condition.

Información de contacto

Black Friday Deals up to 60% OFF

Limited stock and time only

4,8

Excelente

TrustScore: 5 sobre 5

479 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(479)

110 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Urban Arrow Next Pro

We pre-ordered The Urban Arrow Next Pro from Dutch Cargo earlier this year and it was shipped to our address in Sydney once it arrived from overseas. We leased the same bike for four months and were very impressed with the design, style , handling and reliability. Service was also carried out by a reputable bike mechanic during the lease period. The new bike (Next Pro) is a dream and everything we had hoped for. Our two and five year old boys are transported everywhere in comfort and style, school, markets, shopping and recreation: you name it we go. Living close to the Sydney CBD, ii is done with ease and no fuss. It is our primary mode of transport and the bike is wonderful. Jurgen, Yoga and his team at Dutch cargo are helpful and always ready to assist. Their service and expertise is second to none.

10 de agosto de 2025
Opinión espontánea
Logotipo de Dutch Cargo Bike - Melbourne - Flagship Store

Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Hi Gary,

Thank you so much for sharing your experience with the Urban Arrow Next Pro! We’re absolutely thrilled to hear it’s been everything you hoped for and more. It’s fantastic that your boys are enjoying the comfort and style, and that the bike has seamlessly become your family’s primary mode of transport around Sydney. That’s exactly what we love to hear!

We’ll be sure to pass on your kind words to Jurgen, Yoga, and the rest of the team—they’ll be delighted to know their support made such a difference. Wishing you and your family many more smooth, fun, and fuss-free rides ahead.

Warm regards,
Team Dutch Cargo

Valorada con 5 estrellas sobre 5

Highly recommended

Quick response to my queries, quick shipping. Cant be more satisfied!

11 de julio de 2025
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Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Hi !

Thanks so much for your kind words! We’re thrilled you had a smooth experience with quick responses and shipping. Your satisfaction means the world to us! 🚲✨

Team Dutch Cargo

Valorada con 5 estrellas sobre 5

Very good

Very good. Respond in time to the problem.

24 de julio de 2025
Logotipo de Dutch Cargo Bike - Melbourne - Flagship Store

Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Thank you so much for your kind words! We’re happy to hear we could respond quickly and help with your problem. 🚴‍♂️
Team Dutch Cargo

Valorada con 5 estrellas sobre 5

Brisbane based - O2feel Equo 7.1 Belt Drive

We purchased a Equo Belt Drive bike from the Melbourne store and had it shipped to Brisbane. We communicated with the store via email asking for recommendations on bike and accessories and they were very responsive and sent us good deals.

Even though we are Brisbane based we were able to meet with an ambassador and test ride the bike we wanted which was great.

There were some minor issues with the courier company and items missing from invoice but all easily resolved.

In Brisbane, a bike technician attended our house and put the bike together for us which was great (highly recommend as it was not straightforward).

The bike itself is sturdy and great to ride, we are very happy with our investment.

1 de agosto de 2025
Logotipo de Dutch Cargo Bike - Melbourne - Flagship Store

Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Hi Nina,

Thank you so much for your thoughtful review and for sharing your experience with us! We’re thrilled to hear that our team was able to help you choose the right bike and accessories, and that you enjoyed being able to test ride the Equo 7.1 before purchasing.

We appreciate your patience while we resolved the courier and invoice hiccups, and we’re glad everything was sorted quickly. It’s also great to hear that our Brisbane bike technician made the setup process smooth for you.

We’re delighted that you’re enjoying your new O2feel Equo 7.1 Belt Drive — it’s a fantastic, sturdy ride and we hope it brings you many happy kilometres ahead!

Happy riding,
Team Dutch Cargo 🚴‍♀️

Valorada con 5 estrellas sobre 5

We ordered a Nihola Flex in 2024

We ordered a Nihola Flex in 2024, thinking it would arrive in Feb 2025, but it did not land until May 2025. When it arrived with us, we had a major issue that had occurred in manufacturing in Denmark. Dutch Cargo Bikes went out of their way to keep us informed of progress and above and beyond to solve issues. We are now riding happily!

27 de junio de 2025
Logotipo de Dutch Cargo Bike - Melbourne - Flagship Store

Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Hi Melissa,

Thank you for sharing your experience with us. We truly appreciate your patience with the unexpected delay and the manufacturing issue from Denmark. We understand how disappointing it can be when things don’t go to plan, and we’re glad we could keep you informed and work hard to get everything sorted.

It’s wonderful to hear that you’re now happily riding your Nihola Flex — we hope it brings you many years of smooth, joyful rides!

Happy cycling,
Team Dutch Cargo 🚲

Valorada con 5 estrellas sobre 5

Honeymoon test ride

Based in Adelaide and with nowhere to test ride a LvH Bullitt locally (at the time, I understand DCB now have a rep in McLaren Vale) I made arrangements with Yoga to test ride one on my next visit to Melbourne… which just so happened to be my “mini-moon” honeymoon. Any cargo bike is an investment, and I was grateful for Yoga’s patience as I mulled over whether I wanted an EBullitt or an “acoustic” Bullitt… for almost 2 years. When I finally bit the Bullitt (pun intended) on an acoustic frame-set, Yoga was quick to arrange safe passage of the precious cargo to Adelaide. It’s great to have a local company so dedicated to what I consider to be the future of transport. I believe DCB is also a fully fledged distributor for LvH, so I feel reassured that there is both local knowledge and a solid range of parts without having to look abroad. Thanks to Yoga and team!

11 de julio de 2025
Logotipo de Dutch Cargo Bike - Melbourne - Flagship Store

Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Hi Jack,

Thank you so much for taking the time to share your experience — and what a memorable test ride story to go with it! We’re honoured to have played a small part in your “mini-moon” and are thrilled that Yoga could make the process smooth, even after nearly two years of careful consideration.

We know a Bullitt is a big investment, and it’s fantastic to hear that you felt supported and never rushed. Our team takes pride in making sure riders have the knowledge, options, and confidence to choose the bike that’s right for them, whether it’s acoustic or electric.

It’s also great to know that having a local distributor for LvH gives you peace of mind — we’re passionate about keeping parts, advice, and support close to home so you can enjoy your ride without looking overseas.

We wish you many happy kilometres ahead on your Bullitt, and we look forward to seeing where the journey takes you next!

Kind regards,
The Dutch Cargo Bike Team 🚲

Valorada con 5 estrellas sobre 5

Great response from my question and…

Great response from my question and having purchased products previously I new with confidence that their response was sound also very fast interstate delivery

24 de julio de 2025
Logotipo de Dutch Cargo Bike - Melbourne - Flagship Store

Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Hi Ken,
Thank you for the great feedback! We're really glad to hear our response gave you confidence, and it's awesome to know your previous experiences helped reinforce that. We're also happy the interstate delivery was fast for you—always aiming to deliver both quality and speed!

Thanks again for your support.
– Team Dutch Cargo

Valorada con 5 estrellas sobre 5

Easy to shop and fast delivery

Easy to shop, very fast delivery and a good price for the item I bought.

22 de julio de 2025
Logotipo de Dutch Cargo Bike - Melbourne - Flagship Store

Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Hi Gilberto,
Thanks for the great review! We're glad to hear you found the shopping experience easy, the delivery fast, and the price just right. Enjoy your purchase!

– Team Dutch Cargo

Valorada con 5 estrellas sobre 5

Top notch bike shop.

Seamless experience, great value, quick delivery.

22 de julio de 2025
Logotipo de Dutch Cargo Bike - Melbourne - Flagship Store

Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Hi Stefan,
Thanks so much for the great review! We're thrilled to hear you had a seamless experience and appreciated the value and quick delivery. Enjoy the ride, and we hope to see you again soon! 🚴‍♂️

Best regards, Team Dutch Cargo

Valorada con 3 estrellas sobre 5

Riese and Muller front rack

When I received my front rack, i was surprised that it didn't include attachment screws as was evident on the website. My follow up email has not been replied to, which is disappointing (so not great customer service).
I have since found out that the screw set is a separate item, so perhaps that information should be included in the future.

23 de julio de 2025
Logotipo de Dutch Cargo Bike - Melbourne - Flagship Store

Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Hi Tony,
Thanks for your feedback, and we're really sorry for the confusion and the delay in our response. You're absolutely right—it's important that product listings clearly state what is and isn't included, and we appreciate you bringing this to our attention.

We're updating the product page to make it clearer that the screw set is a separate item. In the meantime, if there's anything we can do to help resolve the issue or assist further, please don't hesitate to reach out.

Thanks again for your patience, and we hope to provide you with a better experience next time.

Best regards, Jurgen (owner)

Valorada con 5 estrellas sobre 5

I recently purchased my new Amflow PL…

I recently purchased my new Amflow PL Carbon Pro Bike from Dutch Cargo Bikes and I can honestly say that that the whole experience has been fantastic.

The customer service at Dutch Cargo Bikes is exemplary. They are very quick to respond to email messages. The staff are very polite and professional and an absolute pleasure to deal with.

I found Dutch Cargo Bikes pricing to be very competitive and I was able to negotiate a fair deal that I was very happy with.

The delivery of my new bike was very fast, and was sent from Melbourne to Townsville North Queensland in less than a week

I have no hesitation in recommending Dutch Cargo Bikes to my friends and family, and I would most definitely purchase from them again.

28 de julio de 2025
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Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Hi Jeff,

Thank you so much for your fantastic review! We’re thrilled to hear that you’re enjoying your new Amflow PL Carbon Pro Bike and that your experience with us was so positive from start to finish.

Providing great service and fast, reliable delivery are top priorities for us, so it's wonderful to know we hit the mark. We really appreciate your kind words about our team and your recommendation—it truly means a lot.

Enjoy the ride up in Townsville, and we look forward to helping you again in the future!

Best regards,
The Dutch Cargo Bikes Team

Valorada con 5 estrellas sobre 5
Logotipo de Dutch Cargo Bike - Melbourne - Flagship Store

Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Thank you so much for the kind words — we really appreciate it!

It was a pleasure assisting you, and we're always here if you need anything else down the track. Don’t hesitate to reach out anytime.

Wishing you all the best with your ride!

Warm regards,
Jurgen

Valorada con 5 estrellas sobre 5

It was easy and fast delivery for new…

It was easy and fast delivery for new battery.

4 de julio de 2025
Logotipo de Dutch Cargo Bike - Melbourne - Flagship Store

Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Thanks so much! Glad to hear the battery arrived quickly and everything went smoothly. Enjoy the ride! 🚲

Team, Dutch Cargo Bike

Valorada con 5 estrellas sobre 5

Awesome experience buying a bike from DCB!

Great price with the negotiate to buy option. Followed by great communication and timely delivery. Highly recommended!

7 de julio de 2025
Logotipo de Dutch Cargo Bike - Melbourne - Flagship Store

Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Thank you so much for the fantastic review! We're thrilled to hear you had an awesome experience with DCB. It's great to know the "negotiate to buy" option, communication, and timely delivery all hit the mark. Enjoy the ride!

Team Dutch Cargo – Premium eBikes + Premium Service


Valorada con 5 estrellas sobre 5

Definitely recommend for a quality French made E bike

Love the range of quality e-bikes, expertise, friendly customer service and pricing.

Clear criteria ( stepthrough, carbon belt, Shimano motor, simple to use ride control.and comfy seat) were all met.

Received beautiful safety Belgian best FOC.

11 de julio de 2025
Logotipo de Dutch Cargo Bike - Melbourne - Flagship Store

Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Thank you for the wonderful feedback! We're so glad to hear you’re enjoying your quality French-made e-bike and that we could meet all your criteria — from the step-through frame and carbon belt to the Shimano motor and comfy ride. It’s great to know our range, service, and pricing made a positive impact, and we're happy you loved the Belgian safety gear too!

— Team Dutch Cargo – Premium eBikes + Premium Service

Valorada con 5 estrellas sobre 5

Fantastic team at Dutch Cargo bikes…

Fantastic team at Dutch Cargo bikes were able to provide detailed, accurate and honest information as well as great customer care.

30 de junio de 2025
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Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. Providing honest, accurate information and genuine customer care is what we strive for every day, so it's incredibly rewarding to know it made a difference. If you ever need anything down the road, we’re here to help—enjoy the ride!

Warm regards,
The Dutch Cargo Bike Team

Valorada con 5 estrellas sobre 5

I bought a Amflow PL Carbon Pro E Bike…

I bought a Amflow PL Carbon Pro E Bike from Dutch and all i can say is they were easy to deal with from price to service, bike was in stock just paid and picked it up and rode it that day. I would recommend these guys to anyone's they are hassle free.
Regards
John

14 de junio de 2025
Opinión espontánea
Logotipo de Dutch Cargo Bike - Melbourne - Flagship Store

Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Hi John,

Thanks so much for taking the time to share your experience! We're glad to hear everything went smoothly with your Amflow PL Carbon Pro E Bike—from pricing to pickup. “Hassle-free” is exactly what we aim for, so it’s great to know we hit the mark. Enjoy the ride, and don’t hesitate to reach out if you ever need anything down the track.

Best regards,
The Dutch Cargo Bike Team

Valorada con 3 estrellas sobre 5

Service was good

Service was good, but my question posted via your website was not answered before the sale was over. Luckily I made an educated guess and got it right and orded the correct back with the Tern Link B7 I purchased. I'm very happy with the bike.

20 de mayo de 2025
Logotipo de Dutch Cargo Bike - Melbourne - Flagship Store

Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Thank you for your honest feedback, and we're really pleased to hear you're happy with your Tern Link B7! We're sorry we didn’t get to your website enquiry in time—that's not the experience we aim to provide, and we appreciate you flagging it. We're glad your instincts were spot on, and it all worked out! If there’s anything we can help with going forward, please don’t hesitate to get in touch.

Warm regards,
The Dutch Cargo Bike Team

Valorada con 5 estrellas sobre 5

Easy going

Great experience trialing and buying a new ebike for our family. Everyone we spoke with were very accommodating and friendly.
Three months after purchase, we are very happy with our choice in bike thanks to the information and guidance of the team here.

8 de marzo de 2025
Opinión espontánea
Logotipo de Dutch Cargo Bike - Melbourne - Flagship Store

Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with us—from the initial trial to purchasing your new eBike. It’s wonderful to know that our team’s support and guidance helped you feel confident in your choice.

Three months on and still loving the bike—that’s music to our ears! We hope your family continues to enjoy every ride, and we're always here if you have any questions down the road.

Happy riding!
— The Dutch Cargo Bike Team 🚲

Valorada con 5 estrellas sobre 5

Best service ever

Best service ever. Special kudos for Yoga.

3 de junio de 2025
Logotipo de Dutch Cargo Bike - Melbourne - Flagship Store

Respuesta de Dutch Cargo Bike - Melbourne - Flagship Store

Thank you for the fantastic review! We're so glad to hear you had such a great experience with us.

A special shoutout to Yoga—he’ll be thrilled to know his service made such a strong impression. We’ll make sure your kind words reach him!

Thanks again for choosing Dutch Cargo Bike. Wishing you many smooth and joyful rides ahead!

— The Dutch Cargo Bike Team 🚲

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