Waiting on Return Form
Waiting on Return Form - Order #3490" I'm trying exchange the jeans for a smaller size before the 14 days return window runs out but have received no email reply.
23 de septiembre de 2026
Opinión espontánea
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3,8
Muy bueno
7 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
Ha contestado el 50% de las opiniones negativas
Suele tardar más de 1 mes en responder
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1000% Recommend
I keep seeing ads for Deo Volenti thinking it’s another drop ship company but absolutely not. I got the zipped floral jeans and a jumper and it was worth the wait, the quality on the jeans is insane. I almost want to gatekeep this site because everyone always asks where I get it from.
29 de julio de 2026
Opinión espontánea
Very comfy !
Good quality clothes. Survives washing machine well. I bought the floral zip jeans and cloud hoodie and they're very warm!
13 de julio de 2026
Opinión espontánea
Immediately robbed when I bought it
I ordered a hoodie, wore it twice and it’s in my girls closet now. Heavier than I thought, soft, holds shape, colour choice is clean
Gonna have to order another one and I’ll probably grab a few more things. RIP my wallet
14 de agosto de 2026
Opinión espontánea
This brand is underrated
This brand is underrated, bought the Paisley set and is now my favourite item in my closet, the quality and attention to detail is amazing, delivery was also rapid
Waiting for the jackets and jeans to restock to buy more
5 de enero de 2026
Opinión espontánea
I ordered the Angel Jeans after seeing…
I ordered the Angel Jeans after seeing them on Instagram and was a bit hesitant at first because there weren’t many reviews. But I’m so glad I went for it they did not disappoint. The quality and fit are incredible, genuinely one of my favourite purchases. I’ll definitely be back for more.
1 de marzo de 2026
Opinión espontánea
Poor quality and customer service
What a disaster. Bought the pants and was shocked with some whopping €70 import fees when site stated they pay majority of the costs. When I got them in it was full of loose threading on the hidden floral denim + was there a hole in the seam on the bottom of the jeans.
When I contacted customer service I was first offered a discount code for my next order that will never happen again, or I could send it back.
Customer support stated I will have to pay for the return shipping and customs, like what?? You can’t ask the customer to pay for mistakes you made.
Yeah that was all, don’t shop here please.
EDIT: What is this response, I tried contacting multiple times and you guys were unresponsive. You know who I am and my contact details, if you want to fix this up just contact me.
17 de diciembre de 2025
Opinión espontánea
Respuesta de Deo Volenti
Hi Koen
We’re really sorry to hear about your experience and appreciate you taking the time to share your feedback.
This isn’t the standard we aim to deliver, and we’d like to make this right for you as quickly as possible. Please could you reach out to our customer support team at info@dvolenti.com with your order details so we can look into this and resolve it properly.
Your feedback is genuinely valuable to us and helps us improve both our products and service.
Thanks again for bringing this to our attention, and we hope to turn your experience around.
Best,
The Dvolenti Team
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