We recently had a heat pump installed and couldn’t be happier with the service from start to finish. A huge thank you to Russell for being so knowledgeable, helpful, and easy to deal with througho... Ver más
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Consulta las opiniones de los clientes
I had an old DVS system for nearly 20 years. It was excellent until the fan stopped working - from old age. I got their new system installed and it’s awful. I have to switch it off late in the afterno... Ver más
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Brett updated our DVS system last year and with the change in seasons (moving into winter) we needed some advice on ensuring the settings were right. Got in touch with Brett & he happily talked us thr... Ver más
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Getting a quote was an easy and pleasant process, as Brian explained everything so well, the installation was efficient and courteous and they removed all the waste and even vacuumed the carpet. The s... Ver más
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Información sobre la empresa
Sobre DVS Home Ventilation
Escrito por la empresa
The Heart of a Healthy Home. For more than two decades we have been making New Zealand homes healthier and more comfortable.
Ventilate your home with fresher, drier air and vastly improve the quality of the air you and your family breathe, as well as reducing moisture, condensation and odours.
Información de contacto
20 Mahoe Street, 3378, Taupo , Nueva Zelanda
- 0800 387 387
- customerservice@dvs.co.nz
- dvs.co.nz
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Wonderful service and a very helpful…
Wonderful service and a very helpful team- I can highly recommend them. They are very practical in their approach to everything they do and very easy to communicate with.

Respuesta de DVS Home Ventilation
Great customer service and good product
DVS were always prompt and helpful when contacted and good at reminding me about when DVs needed new filters etc

Respuesta de DVS Home Ventilation
Great experience, awesome product!
Lara was a great rep for your company. She made us feel assured that we were making the right choice going with DVS. She was knowledgeable and we felt like we knew what we were getting. We ended up replacing our bathroom fan at the same time. Such a game changer! It actually works (whereas our other one did not!). We are so stoked with the product so far and glad we got the TemperVent add ons.
Our installer was awesome too.
All round, a great experience. Many thanks!!

Respuesta de DVS Home Ventilation
R&E are easy to deal with
R&E are easy to deal with, prompt and direct responses with no messing around! Amazing value compared to many other electricians! No wonder they're always well booked up, and also the trusted installer for DVS! Probably my 10th job with them now!

Respuesta de DVS Home Ventilation
Awesome Result
was a long process from my end with my renovation going on for a long time, the team at DVS were very patient and adapted my heating and cooling system for my 1880's double storey home to suit, all with a great result, loads of personal service : ) many thanks Elaine Ponsonby Auckland

Respuesta de DVS Home Ventilation
The service was prompt
The service was prompt. There were no surprises. It was very organised, every person came prepared. The information supplied was easy to understand and the advice trustworthy.

Respuesta de DVS Home Ventilation
Fantastic experience
Fantastic experience. Our salesperson was lovely, very knowledgeable and available for any questions. Install was fast and mess free.
The house is now dry and warm! We didn’t expect to notice the difference so fast but woke up the next day with dry windows and a warm house. Really happy.

Respuesta de DVS Home Ventilation
Great decision for us
Great decision for us. No regrets. After installation, no more wet windows. Thank you.

Respuesta de DVS Home Ventilation
We are very happy with our DVS system
We are very happy with our DVS system. I wish we had it installed sooner. There is no more dampness and the house feels warmer. The process was smooth from start to finish. Everyone was very helpful and knowledgable. It was pleasure to deal with Lara our local agent and Sam who installed the system.

Respuesta de DVS Home Ventilation
Reminder emails for services
I love how Lara from DVS makes any service that I require Quick and organised and super easy to book in, which makes my to do list get smaller. Appreciate the service reminders and options of what I would like done.
Thanks Team!

Respuesta de DVS Home Ventilation
Don't think about it....just do it!!!!
Having a DVS installed in my house has been a game changer and the best money I've spent this year. I have a new home and the difference it's made has been amazing. Besides no more condensation, we no longer need to run the heat pump during the night and there's been no need to set the timer for it to come on in the afternoon as the house quickly heats up once the heating is turned on after work. Also, we've hardly used the gas fire at all. The house feels so much drier and is a lot easier to heat. Right form the first contact I made the DVS, the service has been exceptional, and I have since referred friends and family to DVS.

Respuesta de DVS Home Ventilation
DVS Annual Filter Update
I received an email from DVS to advise my annual date to buy and install a new filter for the DVS system was due. This was my first time needing this since the system was installed. I was advised the price and the two types of filters were recommended to choose from. I placed the order by returned email. I was offered credit card or internet banking payment. I appreciated the options and picked internet banking. I received an email advising it had been despatched the same day of my order and payment. Everything went smoothly and the courier delivered it to my door within the 2 day period. I had the option to connect to recommended installers in my area but I chose to arrange that separately as we have an electrician in the family. I would add an electrician is not needed to install the filter as you can view the step by step video guide provided by DVS on how to do this installation yourself ( or for another person you know who can climb up into the roof). I am very happy with the friendly professional service I received. I will be buying the filter again from DVS next year.
The DVS system I purchased has proven very effective to stop the condensation issue on my windows and has given me fresh air in the home year round.

Respuesta de DVS Home Ventilation
Great service and amazing product
Great service and amazing product, after getting double glazing its worth spending a little more and investing in DVS to keep your home warm and dry!!

Respuesta de DVS Home Ventilation
Poor after sales experience
I have had a DVS system since I moved into my home in 2012. In 2025 one of the ventilation covers was damaged and fell off after renovations. I got in contact with DVS who said an installer would come out. To this day approximately 6 weeks later I have not had any contact. DVS you were great when you wanted my money but your after sales customer service is appaling.

Respuesta de DVS Home Ventilation
First phone call to DVS easy.
First phone call to DVS easy.
The team we’re onto our request and job undertaken as soon as equipment arrived from courier.
Technician was friendly and efficient and took old system away and left everything tidy.
DVS system is amazing no more crying windows like advertised.
We even received generous discount for being Pensioners.
Thanks to the wonderful team at DVS.

Respuesta de DVS Home Ventilation
Great service
Phil and the team at DVS were responsive and helped ensure the design we put together, met our needs. He was prompt with responding to our queries and took the time to explain the system's function and ensure we understood. We appreciated the flexibility of the installation crew as well.

Respuesta de DVS Home Ventilation
DVS installation
We had very fast and efficient service from our first point of contact through to the installation. We now have a dry and condensation free home. Every home should have a DVS system installed. Lara was very knowledgeable in assessing our needs and advising on the correct system for our home and Sam installed it a couple of weeks later within a couple of hours and with no inconvenience whatsoever
Dont use dvs
very poor after installation service I would NOT recommend this company to anyone

Respuesta de DVS Home Ventilation
Excellent Service from DVS
Very happy with the service from DVS thank you to Phil & The electrician Steve from SM Electrical was efficient, professional, and incredibly friendly—made the whole process easy and stress-free. Great experience from start to finish. Highly recommend!
Highly recommend DVS systems
Highly recommend DVS systems. Phil Auckland Manager Auckland Central was absolutely brilliant to deal with. Positive and informative advice to what would work best. Pricing excellent compared to others and no hard selling. Upgraded an old system from another brand to DVS EC Climate Controlled. Within 1 week was installed, took 1 1/2 hrs first thing in morning. Overnight the air was so much dryer. AAA++ Service
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