e-bikeshop.co.uk Opiniones 

403
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ebikeshop recently supplied me with an Amflow PR Carbon. The bike is amazing and eBikeshop service superb- the bike came quickly despite it’s scarcity and was adapted for my disability needs professio... Ver más

Valorada con 3 estrellas sobre 5

Ordered was advised delivery 29th. Was delayed and then told delivery the 30th DHL notified at 2am it was at delivery depot still no delivery. DHL useless

Valorada con 5 estrellas sobre 5

What impresses me most, or least as the case might be, is the level of customer service and how simple the experience. This was my first time using e-bikeshop and I have to say, so far, I am impressed... Ver más

Valorada con 5 estrellas sobre 5

Took my bike in for its annual service with Ben. I thought it needed some extra work because my front brakes were squealing and my gears were slipping badly in upshift. Having checked it over Been con... Ver más

Información sobre la empresa

  1. Tienda de bicicletas
  2. también en la categoría
  3. Mayorista de bicicletas
  4. Tienda de reparación de bicicletas

Escrito por la empresa

Welcome to E-Bikeshop.co.uk, the UK's largest independent electric bike specialist. Based in Farnham, Surrey, we live and breathe eBikes, bringing over 15 years of hands-on expertise to riders worldwide. Whether you are tackling rugged mountain trails, commuting through the city, or exploring country roads, our mission is to match you with the perfect ride. We proudly hold over 700 premium eBikes in physical stock from top European manufacturers, including Haibike, Orbea, Cube, Scott, and Raleigh. We aren't just a retailer; we are passionate cycle enthusiasts dedicated to the long haul. Why Choose E-Bikeshop? Unrivalled Expertise: Every eBike is fully assembled, configured, and tested by our certified in-house technicians before delivery. Exclusive Support: We fiercely protect our customers' ride time. Buying from us unlocks exclusive access to our fast-turnaround workshops, advanced diagnostics, and a massive inventory of spare parts. Trusted by 20,000+ Riders: As our reviews highlight, we are committed to five-star service, rapid delivery, and reliable, jargon-free warranty support. Flexible Options: We make buying easy with 0% finance, Cycle to Work schemes, and next-day delivery options.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

403 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(403)

86 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Brilliant Customer Service

The guys are e-bikeshop are super helpful and very prompt. I had an issue with a part which failed just outside the warranty period. They jumped on it, got in touch with the manufacturer and had the replacement unit delivered to me (all completely free of charge) in no time at all. You can't fault service like that.

11 de junio de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Thankyou Dan for packing my order

Thankyou Dan for packing my order. Very quick delivery considering the bank holiday. Also my first time here and can definitely say ill return! Have a good one all at Ebikeshop

27 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fantastic Customer Service

I brought a bike from this retailer and once it was delivered I realised it was too big for me and I needed to return it. The staff were really quick to respond to my emails, they answered my queries, and provided excellent customer service throughout the returns process.

21 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Satisfied Customer

Before ordering I received very helpful advice from the company. The item arrived very promptly and I was kept fully informed of delivery status.

30 de abril de 2026
Valorada con 5 estrellas sobre 5

Always great service

Took my bike in for its annual service with Ben. I thought it needed some extra work because my front brakes were squealing and my gears were slipping badly in upshift. Having checked it over Been confirmed it needed a new rear cassette and chain and front brake pads, fair enough after 4500 miles. Done and finished within the hour at a very reasonable price. As always a personable, efficient job well done!

29 de abril de 2026
Valorada con 5 estrellas sobre 5

All great

The website was easy to put the order. The price was good. Kept notified of delivery very accurately. Delivery was exactly within the time window promised Prior arrived in good order well packaged all in all five stars.

21 de abril de 2026
Valorada con 5 estrellas sobre 5

Outstanding customer service

Outstanding customer service. We initially had a small issue with our order, but it was resolved quickly and communication throughout was excellent. Mistakes happen — what really matters is how a company responds, and e-bikeshop handled it exceptionally well. Highly recommended.

20 de abril de 2026
Valorada con 5 estrellas sobre 5

Great customer experience.

The customer experience was superb.
Josh and Ben dealt with any questions via email very quickly.
My bike was delivered on the day promised and packaged really well.
I would highly recommend e-bikeshop.co.uk.

9 de abril de 2026
Valorada con 5 estrellas sobre 5

Great experience at E-Bikeshop

Martin was extremely helpful and knowledgeable when I met him to discuss the options for a new bike. I had sent through my criteria before our meeting and he had a few suggestions which were just right. I would thoroughly recommend E-Bikeshop and Martin!

26 de marzo de 2026
Opinión espontánea

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