Ebikeshop recently supplied me with an Amflow PR Carbon. The bike is amazing and eBikeshop service superb- the bike came quickly despite it’s scarcity and was adapted for my disability needs professio... Ver más
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Consulta las opiniones de los clientes
Ordered was advised delivery 29th. Was delayed and then told delivery the 30th DHL notified at 2am it was at delivery depot still no delivery. DHL useless
What impresses me most, or least as the case might be, is the level of customer service and how simple the experience. This was my first time using e-bikeshop and I have to say, so far, I am impressed... Ver más
Took my bike in for its annual service with Ben. I thought it needed some extra work because my front brakes were squealing and my gears were slipping badly in upshift. Having checked it over Been con... Ver más
Información sobre la empresa
- Tienda de bicicletas
- también en la categoría
- Mayorista de bicicletas
- Tienda de reparación de bicicletas
Escrito por la empresa
Welcome to E-Bikeshop.co.uk, the UK's largest independent electric bike specialist. Based in Farnham, Surrey, we live and breathe eBikes, bringing over 15 years of hands-on expertise to riders worldwide. Whether you are tackling rugged mountain trails, commuting through the city, or exploring country roads, our mission is to match you with the perfect ride. We proudly hold over 700 premium eBikes in physical stock from top European manufacturers, including Haibike, Orbea, Cube, Scott, and Raleigh. We aren't just a retailer; we are passionate cycle enthusiasts dedicated to the long haul. Why Choose E-Bikeshop? Unrivalled Expertise: Every eBike is fully assembled, configured, and tested by our certified in-house technicians before delivery. Exclusive Support: We fiercely protect our customers' ride time. Buying from us unlocks exclusive access to our fast-turnaround workshops, advanced diagnostics, and a massive inventory of spare parts. Trusted by 20,000+ Riders: As our reviews highlight, we are committed to five-star service, rapid delivery, and reliable, jargon-free warranty support. Flexible Options: We make buying easy with 0% finance, Cycle to Work schemes, and next-day delivery options.
Información de contacto
Coxbridge Business Park, GU10 5EH, Farnham, Reino Unido
- 01252 279279
- sales@e-bikeshop.co.uk
- e-bikeshop.co.uk
Invita a los clientes a opinar
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Ha contestado el 75% de las opiniones negativas
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Brilliant Customer Service
The guys are e-bikeshop are super helpful and very prompt. I had an issue with a part which failed just outside the warranty period. They jumped on it, got in touch with the manufacturer and had the replacement unit delivered to me (all completely free of charge) in no time at all. You can't fault service like that.
Exceptional service - would highly recommend
Service, speed of despatch and delivery were exceptional. Price was also very competitive. This was my first time using the e-bikeshop.co.uk but will certainly not be my last. Many thanks
Thankyou Dan for packing my order
Thankyou Dan for packing my order. Very quick delivery considering the bank holiday. Also my first time here and can definitely say ill return! Have a good one all at Ebikeshop
Fantastic Customer Service
I brought a bike from this retailer and once it was delivered I realised it was too big for me and I needed to return it. The staff were really quick to respond to my emails, they answered my queries, and provided excellent customer service throughout the returns process.
The best eBike company 
Always have a great experience with these guy. Nothing is too big a problem for them always deliver on time efficient polite and caring. 
Battery came as quickly as promised
Battery came as quickly as promised, packaged perfectly and the price was competitive too
Would highly recommend
Great personal service.
Great personal service.
Workshop did a great job at a reasonable price
Satisfied Customer
Before ordering I received very helpful advice from the company. The item arrived very promptly and I was kept fully informed of delivery status.
Always great service
Took my bike in for its annual service with Ben. I thought it needed some extra work because my front brakes were squealing and my gears were slipping badly in upshift. Having checked it over Been confirmed it needed a new rear cassette and chain and front brake pads, fair enough after 4500 miles. Done and finished within the hour at a very reasonable price. As always a personable, efficient job well done!
All great
The website was easy to put the order. The price was good. Kept notified of delivery very accurately. Delivery was exactly within the time window promised Prior arrived in good order well packaged all in all five stars.
Outstanding customer service
Outstanding customer service. We initially had a small issue with our order, but it was resolved quickly and communication throughout was excellent. Mistakes happen — what really matters is how a company responds, and e-bikeshop handled it exceptionally well. Highly recommended.
Excellent delivery time arrived next…
Excellent delivery time arrived next day cant fault that.
Great customer experience.
The customer experience was superb.
Josh and Ben dealt with any questions via email very quickly.
My bike was delivered on the day promised and packaged really well.
I would highly recommend e-bikeshop.co.uk.
Excellent service and kept informed…
Excellent service and kept informed about delivery 😀
Quick, easy and great prices
Quick and easy and they had just what I needed. Fast delivery and great prices. Hope to use them again
Great customer service
Very good communication during the buying process. Very efficient and quick delivery. Would use again.
Great experience at E-Bikeshop
Martin was extremely helpful and knowledgeable when I met him to discuss the options for a new bike. I had sent through my criteria before our meeting and he had a few suggestions which were just right. I would thoroughly recommend E-Bikeshop and Martin!
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