e-courses4you Opiniones 

285
TrustScore: 5 sobre 5

4,8

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ich hatte ein Problem mit der Freischaltung eines Office-Produkts. Meine Anfrage auf Unterstützung wurde sehr schnell und kompetent beantwortet und mit Hilfe der Unterstützung gab es überhaupt kein Pr... Ver más

Valorada con 5 estrellas sobre 5

Purchased the Microsoft Project Programme a couple of weeks ago just before going on holiday but realized after it was installed on my laptop that I had bought the wrong one. Emailed e-courses4you st... Ver más

Valorada con 5 estrellas sobre 5

After two more contacts about the installation routine everything was OK. Office 2019 H&B runs great. After an update, the language was changed to "GERMAN" and everyone is happy. Can work great with m... Ver más

Valorada con 5 estrellas sobre 5

Spoke to Ben about 1year 6 months ago about some cyber security course, didn’t end up doing any courses at the time due to personal reasons. Called Ben up 3 days ago and spoke again with him very help... Ver más

Información sobre la empresa

  1. Institución educativa

Información proporcionada por diversas fuentes externas

E-Courses4You was created to bring talented, certified, businesses and instructors from all over the world to share and impart their knowledge with you, our valued student. Once a course is taken with E-Courses4You, our instructors are on standby to answer any questions you may have about the training. We also stay in touch with you, motivate, encourage and advise you so that you finish your training in good time. We understand that our students take our courses to achieve an outcome, be it to climb a career ladder, start a new business or achieve optimal health, well, our dedicated team of professionals are here to help you achieve that goal, every step of the way.


Información de contacto

4,8

Excelente

TrustScore: 5 sobre 5

285 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,8

Todas las opiniones

(285)

9 opiniones en los últimos 12 meses

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Excellent experience

Enjoying my ECDL course and hoping to book the official exams soon! Great course and excellent service from the staff! Would recommend

27 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Friendly, informative and accomadating

I reached out to these guys looking for some more information on the right course for me and how to go about it. I got a very quick response from a lovely man called Ben, he called me directly and was nothing but friendly, informative and made me feel very comfortable and confident about my options.
Unfortunately due to personal reasons I was unable to start the course Ben had suggested but when the time is right I will be getting straight in contact with them again.

26 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Purchased a cyber security bundle at a…

Purchased a cyber security bundle at a fantastic price. Would like to personally thank Ben who went the extra mile to ensure I understood the full training course and each module into fine detail. Really fantastic service throughout and would recommend to anyone who is looking to progress within their career.

24 de noviembre de 2020
Opinión espontánea
Valorada con 4 estrellas sobre 5

Ms Kelly was very…

Ms Kelly was very approachable,friendly,kind and supportive. I appreciated her effort into recovering fully the issue I adressed. I purchased a voucher for one of the courses and somehow the supplier took that course off the platform so they weren t able to offer it to me anymore so i was really sad that i couldn t study that courses,however ecourses4you made sure that i got in exchange for that course 3 courses in return to make up for the great content my previous one was having. Thank you ecourses4you for making an effort,appreciating and respecting your customers.

7 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Started with an issue ended up a…

Started with an issue ended up a solution!

Had a problem accessing my course and was a bit worried at first due to the delay in email responses. However, rung the support line and had fantastic customer service from there. The problem has been sorted and I'm really looking forward to starting my course through the company.

Thanks to Ben for his prompt response and fix!

6 de noviembre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great service

Great service. I had no problem receiving or logging into my course. After about two months after starting my course, I contacted Ben who kindly helped me set up my student discount. He was super helpful and had me all set up on the same day. I highly recommend them.

26 de octubre de 2020
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great prices and support.

Great prices and support.

I purchased a course and did not initially get a response within the promised 48 hours. I contacted the team via phone and had my access sorted very quickly.

The prices are competitive and the course was well structured and easy to set up.

Satisfied with the purchase.

20 de octubre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful

Awful, awful service! Paid for a review in August and I was unable to download or access it. I then contacted them only to be told someone would get back to me in 7-14 working days. After 14 working days I was then contacted to be told to wait 2-3 weeks for someone to look at it. 2 months later I have just been informed that they can’t offer the course and that I need to try and recover the money from the vendor! Absolutely awful service.

15 de octubre de 2020
Opinión espontánea
Logotipo de e-courses4you

Respuesta de e-courses4you

Hello Brendon,
This is a very unfortunate situation and as explained in the email that was sent yesterday, we have done everything we can do get this sorted for you. There will be no issue getting your £7 back from Wowcher but we understand that it is a frustrating process to deal with.

Regards
E-Courses4You support Team

Valorada con 1 estrellas sobre 5

Shoddy support and no customer service !!!

I have had ok support initially to my issue where my course content was'nt available. The delays in communication are an absolute nightmare however, I don't understand how a business can run taking 7-10 business days to respond to each email.
I was promised new logins and access to course content via email on the 29th September 2020. As of the 14th October I have not had so much as an autoresponse reply to the follow up email queries which I have sent and the phone lines go unanswered. This is looking more and more a shambles and a wasted investment in education.

19th October update , It seems to be going from bad to worse .... I have at least finally received a response suggesting that i now try to recover my money and the course can no longer be on offer . The levels of service are just non- existant. Do not waste any time and money here , you will just be frustrated and disappointed!!!

14 de octubre de 2020
Opinión espontánea
Valorada con 1 estrellas sobre 5

Shoddy and unprofessional....

...............some do say. I have been pointlessly corresponding with this bunch for months. AVOID like the plague - my last email to them dated 05/10:

Hello Kelly.

This has been an extremely frustrating experience from the start; whether it is numerous calls to your colleague to first detail a log in issue to the time lapse between correspondence to being fobbed off to third parties only for you to eventually come back to me seemingly disregarding previous correspondence.
I will reiterate that I cannot log into the course - see attached from today.

I will reiterate that I have not completed any of your course even though I have been told many times that I have.
I will not be corresponding to third parties.

14 de octubre de 2020
Opinión espontánea
Logotipo de e-courses4you

Respuesta de e-courses4you

Hello Sajid,
You have access to the course that you purchased through Wowcher. The course was moved to a new platform and was also updated but you still have your 5 courses. If you need your log ins sent again we are more than happy to arrange this for you.

Regards,
E-Courses4You Support Team

Valorada con 5 estrellas sobre 5

10/10 Customer Service, Course Content, and Prices

I purchased a Python course and didn't receive my login details within the 48 hour window. I sent an email, and an administration manager immediately returned my email with login details. All questions I had and further support I required were addressed incredibly professionally and quickly by the same correspondent, adding a personable feel to the exceptional customer service at e-courses4you.
The content is fast-paced and structured, which is good for my style of learning, as I feel I am progressing quickly with the course, and achieving milestone goals that keep me motivated. The content is easy to follow due to excellent explanations.
Finally, the pricing is excellent considering the number of hours worth of study material and the opportunity to gain a skill at the end! I'd pay considerably more for an Xbox game than for my course, and would have a lot less to show for it!

12 de octubre de 2020
Opinión espontánea

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