Earles Paint Opiniones 

236
TrustScore: 4.5 sobre 5

4,6

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very helpful on the phone, excellent paint. The professional decorators who did the whole exterior in white masonry paint were doubtful at first but then converted. Still white white after 2+ years... Ver más

Valorada con 5 estrellas sobre 5

Wonderful Company and products. Helpful team and expert advice. No bots or irritating automated chats. Bought the oilskin gloss for outdoor furniture I got in a junk shop and it needed some tlc. Am... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Comprehensive information available and given to make sure you get the best results. No issues with the product. Be aware of delivery times when ordering or enquire before ordering. They did improve... Ver más

Valorada con 5 estrellas sobre 5

I’m new to this paint, so the full curing time hasn’t passed yet. However, from what I’ve seen so far, it’s easy to mix and goes on smoothly. If you’re using it indoors, it is a messy job, so wate... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de pinturas
  2. Fabricante de pinturas

Escrito por la empresa

TRUST IN TRADITION Our range of breathable interior and exterior paints do more than simply decorate. Free from plastics and harmful chemicals, they work in perfect harmony with traditional materials on everything from period properties to brand new builds. Containing the finest linseed, lime & minerals, our paints continue to nourish and protect long after application to give a lasting charm and character unmatched by modern paints. If you would like any further information or advice before choosing the perfect paint for your project, our friendly team is here to help.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

236 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 100% de las opiniones negativas

Suele responder en menos de 48 horas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,6

Todas las opiniones

(236)

69 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Brilliant Experience

Brilliant experience when buying a specialised product. This company is so welcoming and knowledgable, but mainly, not trying to rip people off when they need something a little out of the ordinary.

I would definately recommend

4 de noviembre de 2024
Logotipo de Earles Paint

Respuesta de Earles Paint

Hi Scott.
Thank you for taking the time to leave us and prospective customers such an outstanding review.
Best wishes.
From all at Earles Paint.

Valorada con 5 estrellas sobre 5

A very informative and helpful company.

A very informative and helpful company.
Would highly recommend!!!!!

30 de octubre de 2024
Logotipo de Earles Paint

Respuesta de Earles Paint

Hi Lindsey.
Thank you for taking the time to leave us such a wonderful review!
Best wishes.
From all at Earles Paint.

Valorada con 5 estrellas sobre 5

Excellent customer service

very responsive to questions and good customer service. Product is great

2 de octubre de 2024
Logotipo de Earles Paint

Respuesta de Earles Paint

Hi Anita.

Thank you for taking the time to leave us such a wonderful review.

Best wishes.
From all at Earles Paint.

Valorada con 5 estrellas sobre 5

Excellent technical advice over the…

Excellent technical advice over the phone. Very helpful.
Products have gone on well to an old building with many different surfaces. Finished job looks excellent.

27 de septiembre de 2024
Logotipo de Earles Paint

Respuesta de Earles Paint

Hi John.
We are delighted to read your wonderful review!
Thank you so much for leaving us such valuable feedback.
Best wishes.
From all at Earles Paint.

Valorada con 5 estrellas sobre 5

easy to order and speedy delivery

easy to order and speedy delivery, couldn't ask for more!

25 de septiembre de 2024
Logotipo de Earles Paint

Respuesta de Earles Paint

Hi Raymond.
Thank you for leaving us a 5 star review and lovely feedback.
Best wishes.
From all at Earles Paint.

Valorada con 5 estrellas sobre 5

First rate paint which is easy to mix…

First rate paint which is easy to mix and gives excellent and durable coverage. I live in the UK'S wettest city so durability is a must, and Earles masonary paint delivers!

30 de septiembre de 2024
Logotipo de Earles Paint

Respuesta de Earles Paint

Hi Peter.
Thank you for taking the time to leave us and potential customers such valuable feedback.
Best wishes
From all at Earles Paint.

Valorada con 5 estrellas sobre 5

Knowledgeable and Helpful…

Incredibly knowledgeable and helpful when I called for advice. Great product. Helpful advice on the application made all the difference. Thank you

30 de septiembre de 2024
Logotipo de Earles Paint

Respuesta de Earles Paint

Hi Dorothea.
We are delighted to hear that you had such a positive experience with ourselves and product.
Best wishes
All at Earles Paint.

Valorada con 5 estrellas sobre 5

Excellent customer service

All enquiries were dealt with promptly. When there was a delay in supply of products you were called to check if there might be a problem for you. Really helpful people/company to deal with. Would certainly recommend them.

3 de octubre de 2024
Logotipo de Earles Paint

Respuesta de Earles Paint

Hi Nicolas.
Thank you for taking the time to leave us such a lovely review.
Have a great day!
From all at Earles Paint.

Valorada con 5 estrellas sobre 5

Great advice from David about howe to…

Great advice from David about howe to colour match my existing Dulux paint and about how to prevent pain falling off garden wall.

26 de septiembre de 2024
Logotipo de Earles Paint

Respuesta de Earles Paint

Hi Peter.
Thank you for taking the time to leave us a 5 star review!
We are always here to help!
From all at Earles Paint.

Valorada con 5 estrellas sobre 5

Great!

I purchased a 10L tub of white limewash from Earles Paint recently. It came within 2 days and was very well packaged. The online guides were really helpful and paper copies came in the box too. We applied 3 coats as per the instructions to the front of our bungalow, which was previously a very tired brown artificial stone. The house is now unrecognisable and is beaming! Had a few compliments from neighbours on the change and at the fraction of the cost of getting it re-rendered. When you apply it is very liquid, but you get used to the application and with the guide, you can't go wrong. Wouldn't hesitate to use Earles Paint again!

27 de agosto de 2024
Logotipo de Earles Paint

Respuesta de Earles Paint

Hi Tara.
We are delighted that you took the time to leave us and potential customers such valuable feedback of our product.
Have a great day!
From all at Earles Paint.

Valorada con 5 estrellas sobre 5

Knowledgable, helpful and efficient

Helpful advice and dealt with our requirement swiftly and competently. Quality product. Would definitely recommend and use again.

4 de septiembre de 2024
Logotipo de Earles Paint

Respuesta de Earles Paint

Hi Ian.
Thank you for leaving us such positive feedback.
We are delighted to hear about your experience with our helpful staff and quality product.
From all at Earles Paint.

Valorada con 5 estrellas sobre 5

I used Earles masonry paint on my house with a good tesult

I used Earles masonry paint on my house. It's lime rendered and was painted with a lime silicate paint supplied by Ty Mawr Lime almost ten years ago. It weathered quite well but was overdue for a repaint. The house is stone/rubble built two storey house that was previously concrete rendered and subsequently had suffered the usual damp issues. The lime rendered resolved that, so it's important to stick with lime based breathable products. I'd previously tried white washing one end of the house but that had flaked off and didn't cover so well..I was very pleased with Earles masonry paint.. it takes a little getting used to as it's a bit like lime wash in that it's like painting with milk and subsequently a messy business (but that might just be me!)so plenty of prep required, use sand on the ground to catch splashes and I masked off our dark framed windows, but it can easily be wiped off with a wet cloth . On a wall that was in reasonable condition I used two coats, but on the gable end that takes all the weather and the front I did 5 coats..it's a very quick process getting it on. In all, almost 9 pots of paint. Mixing only what I'm going to use at a time so using a litre jug measure 3 paint to equal water, mixed easily..thickens after few minutes but then goes thin again! Anyway, the finish is very good . It covered many little hairline cracks easily and is now a good hard Matt finish.
It's almost half the price of the Ty Mawr product..will check back in 10 years to see if it lasted!
Prepped surfaces by spraying with hypochlorite solution and soaking well prior to application.

1 de agosto de 2024
Opinión espontánea
Logotipo de Earles Paint

Respuesta de Earles Paint

Hi Alan.
Thank you for taking the time to leave us and prospective customers such valuable feedback.
We are delighted with your 5 star review!
From all at Earles Paint

Valorada con 5 estrellas sobre 5

The best customer service I’ve ever…

The best customer service I’ve ever experienced. They know their stuff too. Great quality of paint. Highly recommend

28 de agosto de 2024
Logotipo de Earles Paint

Respuesta de Earles Paint

Hi Katie.

Thank you so much for taking the time to send us such a wonderful review!
Best wishes
From all at Earles Paint.

Valorada con 5 estrellas sobre 5

Excellent delivery service

Excellent delivery service,
First coat is on and excellent coverage

9 de agosto de 2024
Logotipo de Earles Paint

Respuesta de Earles Paint

Hi Heather.

We are delighted to hear about your positive experience with our Masonry paint.

Have a great day!
From all at Earles Paint.

Valorada con 2 estrellas sobre 5

Nothing Arrived

I ordered in March. There was some (pleasant and courteous) contact from them over the next couple of weeks because of their (not my) concern re. the longevity of the colour on offer/ordered, but as far as I was concerned the order was going ahead. I can find no record of a Despatch Notice. I did not receive notice of an order cancellation or refund. I have raised several queries over the months as to what happened/is happening. In June I was told the item was returned (not by me) to the manufacturer (?). Nearly five months or so later am none the wiser (despite several e-mail promises that they would follow this up) and have received neither paint nor an explanation.
I have given two stars because of the pleasant initial service and conversations but am in reality very disappointed.

16 de abril de 2024
Logotipo de Earles Paint

Respuesta de Earles Paint

Hi Ian. Thanks for the time you have taken to leave your feedback. Its always good to hear from our customers regarding their experience in dealing with our company and in this instance we are disappointed that we have let you down and we can only apologise for not resolving this sooner.

I think we initially contacted you regarding the limewash as any limewash that uses blue pigments must be used quickly as the blues are unstable and will turn grey in the liquid product if left for any length of time.

This Limewash was despatched on the 3rd of May and returned to us 15th. Obviously this wasn't communicated back to me and you contacted us on the 21st June to ask us about delivery.

This is when I first realised there had been an issue with delivery and with the delay the Limewash would have to be remade due to the blue pigment before being sent out again.

I think this has been a valuable lesson for us and shows that we really need to put a more robust system in place for dealing with these sorts of issues especially when we are extremely busy as relying purely on memory to deal with this has unfortunately not worked.

Again I can only apologise and I will be in contact to resolve your order. Kind Regards David@Earles

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más