Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

What a brilliant company! I wanted a paint that looked like a rustic rough stone finish for my mantlepiece . Ordered their spray at 11am and it arrived at lunch time the next day! And its free deliver... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

WHY WHY WHY ? Simple question WHY do you use Fedex for your delivery service ????? They are letting you down. Your service is great, their delivery service is useless. This is the fourth time I... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Bought to spray some hand made light fittings, very dissapointed poor pigment doesent cover well at all never seems to cure properly feels soft and can be easily scrached off with you nails. Caused a... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Have just finished transforming my kitchen using Rustoleum ti!e paint "Lilac Rhapsody" satin finish. Cannot praise this tile paint highly enough for ease of use, depth of colour and amazing realist... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de pinturas
  2. Fabricante de pinturas

Escrito por la empresa

Rust-Oleum is a decorative paint brand with a mission of inspiring you to pick up a paint brush and make it yours. Since the formation of Rust-Oleum Corporation in 1921 the business has grown into a worldwide provider of decorative and protective paints and coatings for both home and industrial use. Whilst Rust-Oleum is still renowned for producing the rust-fighting formula that started it all, it is now equally famous for its aerosol spray and decorative home and furniture paints.


Información de contacto

3,5

Medio

TrustScore: 3.5 sobre 5

270 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 95% de las opiniones negativas

Suele responder en menos de 1 semana

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

Peinture commandée sur Amazon jamais…

Peinture commandée sur Amazon jamais reçu

20 de abril de 2026
Opinión espontánea
Logotipo de Rust-Oleum Colours

Respuesta de Rust-Oleum Colours

Chère Elisabeth,

Malheureusement, nous ne disposons pas des informations relatives aux commandes Amazon dans notre système.

Si vous rencontrez un problème, veuillez contacter directement Amazon ; un membre de notre équipe pourra vous aider à le résoudre.

Cordialement,
Rust-Oleum Colours

Valorada con 5 estrellas sobre 5

Amazing product and customer service

What a brilliant company! I wanted a paint that looked like a rustic rough stone finish for my mantlepiece . Ordered their spray at 11am and it arrived at lunch time the next day! And its free delivery and does the job beautifully. Highly reccomended company.

17 de abril de 2026
Opinión espontánea
Logotipo de Rust-Oleum Colours

Respuesta de Rust-Oleum Colours

Dear Aly,

We are very pleased to hear that you are happy with your purchase.

Best of luck with your project and thank you for taking the time to share your experience - it is greatly appreciated!

We look forward to hopefully welcoming you back in the future.

Kind regards,
Rust-Oleum Colours

Valorada con 5 estrellas sobre 5

One of my favourite paints

One of my favourite paints

24 de abril de 2025
Logotipo de Rust-Oleum Colours

Respuesta de Rust-Oleum Colours

Dear Jodie,

We are delighted that you are happy with your paint, that is great to hear!

Thank you for taking the time to leave your kind feedback, and we look forward to hopefully welcoming you back in the future!

Kind regards,
Rust-Oleum Colours

Valorada con 5 estrellas sobre 5

Fantastic furniture paint excellent…

Fantastic furniture paint excellent coverage and great colours done several furniture pieces and they have come out beautifully 😊quick delivery excellent product would highly recommend 😊

25 de marzo de 2026
Logotipo de Rust-Oleum Colours

Respuesta de Rust-Oleum Colours

Dear Sandra,

We are very pleased that you are happy with your order, that is great to hear!

Thank you for taking the time to leave your kind feedback, and we look forward to hopefully welcoming you back in the future.

Kind regards,
Rust-Oleum Colours

Valorada con 2 estrellas sobre 5

Expensive cheap trash

Bought to spray some hand made light fittings, very dissapointed poor pigment doesent cover well at all never seems to cure properly feels soft and can be easily scrached off with you nails. Caused a lot of extra work and prep £8 for a tin of uselessness. Wont ever buy again. As you can see rustoleum have replied suggesting that it is possibly unsuitable. For the record it was a hand made steel light fitting that i used it on. So should be very suitable. Wont use again.

20 de marzo de 2026
Opinión espontánea
Logotipo de Rust-Oleum Colours

Respuesta de Rust-Oleum Colours

Dear big teddy,

We are sorry to hear of your dissatisfaction with your product. However, all of our products are tried & tested, and when applied in accordance with our guidelines, they leave a strong and durable finish.

It is likely that the issue is with adhesion or product suitability, as opposed to durability. If you would like to provide some details to our Technical Support Team at the below email address, a member of the team would be happy to get back in touch and look into this for you:

techsupport@tor-coatings.com

Apologies for any inconvenience this may have caused.

Kind regards,
Rust-Oleum Colours

Valorada con 2 estrellas sobre 5

WHY WHY WHY ?

WHY WHY WHY ?
Simple question WHY do you use Fedex for your delivery service ?????
They are letting you down.
Your service is great, their delivery service is useless.
This is the fourth time I've purchased paint from you and on each occasion Fedex's tracking has been useless.
Estimated delivery today between 9am to 1pm, actual time of delivery 17.30pm.
Its like this every single time.
PLEASE PLEASE drop Fedex and use another delivery service, hence just the 2 stars.

17 de marzo de 2026
Opinión espontánea
Logotipo de Rust-Oleum Colours

Respuesta de Rust-Oleum Colours

Dear Jactac,

We are sorry to hear that you have had an issue with the delivery of your order.

Unfortunately the timeslot provided by the courier is intended as an aim, not a guarantee. It is an estimated time of arrival, but regrettably delays can occur which can cause a consignment to arrive later than estimated.

Understandably, this will cause frustration and is not the experience we want for our customers.

Apologies for the delay, and for any inconvenience this may have caused.

Kind regards,
Rust-Oleum

Valorada con 1 estrellas sobre 5

i cannot explain in enough detail how much a farce it is with this company

no customer service phone number. not one.

no one takes any responsibility for delivery.

delivery could be 2 days or 10 days ' we just dont know''

i said to the live chat ' im disabled please can someone call me ' live chat said '' not our problem''

been waiting for a delivery, no one gives you updates or a time

i bought this and it said yesterday '' delivery today ''

today it says '' delivery today ''

spoke to amazon where i bought the paint from, via rus oleum site amazon said

' we are aware of numerous issues from numerous customers''

12 de marzo de 2026
Opinión espontánea
Logotipo de Rust-Oleum Colours

Respuesta de Rust-Oleum Colours

Dear Jayson,

We are sorry that you have had an issue with your delivery.

Unfortunately, as advised, we do not hold information on our system with regards to orders placed via the Amazon platform. As a result of this, we are not able to view the status of the delivery.

Issues on the Amazon platform are required to be raised with Amazon directly, as they have the required information on their system and can provide updates for you. Hopefully this has since been resolved and you have received your order.

Kind regards,
Rust-Oleum Colours

Valorada con 3 estrellas sobre 5

I purchased the Rust-Oleum Universal…

I purchased the Rust-Oleum Universal paint for my front door, the colour Thyme was my favourite, once painted it was grey, nothing at all like the colour on the tin. It did cover well and is a great paint just watch out for the colour!

9 de marzo de 2026
Opinión espontánea
Logotipo de Rust-Oleum Colours

Respuesta de Rust-Oleum Colours

Dear Kelly,

We are sorry to hear that you are not happy with the colour.

If you would like to provide your order number to hello@rustoleumcolours.co.uk, a member of the team would be happy to get back in touch and look into this for you.

Kind regards,
Rust-Oleum Colours

Valorada con 1 estrellas sobre 5

Order did not arrive, silent customer service

I ordered some paint samples in January and they have still not arrived. I have now emailed their customer service twice and I'm getting no response.
They took my money but now I can't contact them.

30 de enero de 2026
Opinión espontánea
Logotipo de Rust-Oleum Colours

Respuesta de Rust-Oleum Colours

Dear Steph,

We are sorry to hear that you have experienced an issue with your delivery.

Unfortunately your emails may not be coming through to us, as we reply to every email within 24 hours.

If you could please ensure that your messages are being sent to hello@rustoleumcolours.co.uk, or if you are having difficulty in sending this, please get in touch via the Contact Us form on our website, and someone would be more than happy to look into this for you.

Apologies for any inconvenience this may have caused.

Kind regards,
Rust-Oleum

Valorada con 1 estrellas sobre 5

Très déçu par la peinture murale

Très déçu par la peinture murale. Les promesses ne sont pas tenus. Rust oleum fait la promotion d'une peinture facilement lessivable et résistante aux petites rayures... C'est (très) loin d'être le cas. J'ai acheté la peinture murale "mûre" pour la chambre de ma fille et elle marque extrêmement vite malgré trois couches (pour deux recommandées), au moindre contact. Pour le prix je ne recommande pas.

14 de enero de 2026
Opinión espontánea
Logotipo de Rust-Oleum Colours

Respuesta de Rust-Oleum Colours

Cher Kevin,

Nous sommes désolés d'apprendre que vous avez rencontré un problème avec votre commande.

Nos produits sont testés et approuvés, et lorsqu'ils sont appliqués conformément à nos recommandations, ils offrent une finition résistante et durable.

Il est donc possible qu'il existe une cause sous-jacente au problème que vous avez rencontré. Si vous souhaitez nous contacter à l'adresse e-mail ci-dessous, l'un de nos experts vous répondra et examinera votre problème :

hello@rustoleumcolours.co.uk

Cordialement,
Rust-Oleum Colours

Valorada con 1 estrellas sobre 5

Awful company

Awful company , I accidentally ordered the wrong colour but messaged them immediately, totally ignored me and sending the incorrect colour out anyway , awful customer service , we won’t be accepting the order when it is delivered.

Yes it was my fault but surely they could have just read my email and amended it .

I will buy from a company that actually cares .

3 de febrero de 2026
Opinión espontánea
Logotipo de Rust-Oleum Colours

Respuesta de Rust-Oleum Colours

Dear Michael,

As we advised when you contacted us, your request to change the colour was sent at 19:53, our office closes at 17:00. Due to this, the request was not able to be seen until 08:45 the following morning. Your request was not ignored, we were simply closed.

As our warehouse operates 24 hours a day to ensure timely deliveries, your order was dispatched at 05:37. This was several hours before your request was able to be seen by our Customer Services team. As the order had already left us, it was then not possible to amend the colour, it was already in transit.

This is in accordance with, and displayed in our Shipping & Returns policy, whereby if any correspondence is sent after 17:00, it will not be seen until the following morning, and may result in cancellation requests not being able to be facilitated during these hours. We also provided this to you when you made contact.

We explained this in detail, and also advised that we would be more than happy for you to return the item when it arrives and we would action a full refund for you. We are, of course, still happy to proceed with this for you.

Please do not hesitate to get back in touch with us if you have any further questions or queries.

Once again, apologies for any inconvenience this may cause.

Kind regards,
Rust-Oleum Colours

Valorada con 5 estrellas sobre 5

mixed neutral samples

I bought the mixed neutral samples. Arrived promptly and just got to decide which colour is best for my kitchen units. Fab quality.

25 de enero de 2026
Logotipo de Rust-Oleum Colours

Respuesta de Rust-Oleum Colours

Dear Lorenc,

That is great, I am very pleased that you are happy with your samples. We hope you find the perfect colour, and best of luck with your project!

Thank you for taking the time to leave your feedback.

Kind regards,
Rust-Oleum Colours

Valorada con 5 estrellas sobre 5

Testers great idea

Testers very helpful to choose colour

25 de enero de 2026
Logotipo de Rust-Oleum Colours

Respuesta de Rust-Oleum Colours

Dear mm haetzman

We are very happy to hear that you were happy with the testers, and hope that you found the exact colour that you were looking for!

Thank you for taking the time to let us know.

Kind regards,
Rust-Oleum Colours

Valorada con 3 estrellas sobre 5

This is a lovely paint

This is a lovely paint, only needed a couple of coats - the colour is lovely and rich - it's a bit chalky though for a kitchen paint. The only complaint is that it isn't durable near to my cooker. I have a stainless steel splashback, but the steam escapes a little bit and the paint has melted - such a shame as I now have to either think of extending the splashback or repainting the wall.

27 de enero de 2026
Opinión espontánea
Logotipo de Rust-Oleum Colours

Respuesta de Rust-Oleum Colours

Hi Mrs Warren,

We are glad to hear that you are happy with the colour!

We would be more than happy to look into the issue you have experienced, if you could please send some details to out Technical Support Department at the following email address, one of our experts would be happy to pick this up and get back to you, with a resolution.

techsupport@tor-coatings.com

Kind regards,
Rust-Oleum Colours

Valorada con 1 estrellas sobre 5

Rustoleum garage door paint

Used Rustoleum garage door paint in matt black in September 2025. Initially it looked fabulous. The door had never been painted before. Once the weather turned wet and cold the paint began to chip and peel. The door is a complete mess now and I will have to strip it all off in the spring. Absolute rubbish.

29 de agosto de 2025
Opinión espontánea
Logotipo de Rust-Oleum Colours

Respuesta de Rust-Oleum Colours

Hi Claire,

We are sorry to hear that you have experienced an issue with the paint.

Our products are tried and tested, and provide a long lasting and durable finish. It is likely that there is an underlying cause of the issue you have encountered.

If you could please provide some further details of the issue you are having to our Technical Support Team via the following email address: techsupport@tor-coatings.com, then one of our experts will be happy to look into this for you.

Apologies for any inconvenience this may have caused.

Kind regards,
Rust-Oleum Colours

Valorada con 2 estrellas sobre 5

Where is the paint?

The paint has not yet been delivered by fedex. It was supposed to be Saturday, then Monday and then today. Firstly they said they had delivered it, on Saturday, which was a lie. Then it was supposed to be delivered yesterday between 8 and 12.30. That was later changed to 10.30 pm. And then to today. I stayed in all day yesterday and will have to do the same today. Painter was starting today so that had to be postponed. One of the reasons I chose your firm was because of the quick delivery and I have been let down.
Ann D’Netto

9 de diciembre de 2025
Logotipo de Rust-Oleum Colours

Respuesta de Rust-Oleum Colours

Hi Ann,

Thank you for letting us know. We are sorry to hear of the issues you encountered with your delivery. This is frustrating for us also as we dispatched your order in good time, via next day shipping and this should have arrived sooner.

It is possible that due to the increased demand on the courier network, or some form of issue or error within their network caused a delay on your order.

Apologies once again, as this is not the experience we want for our customers.

Kind regards,
Rust-Oleum Colours

Valorada con 5 estrellas sobre 5

Huge recommendation, never get wrong!

With Rust-Oleum paint can touch perfection

24 de noviembre de 2025
Logotipo de Rust-Oleum Colours

Respuesta de Rust-Oleum Colours

Dear Nicolae,

We are very pleased that you are happy with our products, that is great to hear!

Thank you for taking the time to leave us your feedback, and we hope to welcome you back in the future!

Kind regards,
Rust-Oleum Colours

Valorada con 5 estrellas sobre 5

I have been very impressed with…

I have been very impressed with Rust-oleum. It has been the first time I have purchased a colours and found them true to what is pictured. I will be only purchasing from this company from now on as I have wasted so much money over the years from big brands who fall short.

24 de noviembre de 2025
Logotipo de Rust-Oleum Colours

Respuesta de Rust-Oleum Colours

Dear Susan,

We are extremely pleased to hear that you are happy with our products, and the colours are to your liking!

Thank you for taking the time to leave us your feedback, and we look forward to welcoming you back in the future.

Kind regards,
Rust-Oleum Colours

Valorada con 1 estrellas sobre 5

Terrible customer care

Terrible customer care. I mistakenly ordered satin finish. I meant to order matt finish. Corrected the mistake within 5 minutes, before anything had been dispatched. Request to replace with matt refused, meaning I have to order the matt in addition to being forced to accept the satin finish that I wanted it to replace.

1 de diciembre de 2025
Opinión espontánea
Logotipo de Rust-Oleum Colours

Respuesta de Rust-Oleum Colours

Dear Paul,

Unfortunately, due to the automated process within our warehouse, it is not always possible to cancel an order before it is processed.

Regrettably after this point, we are not able to cancel or amend an order. While we may not be able to prevent the order from going out, we are of course more than happy for the unwanted item/s to be returned and we can issue a full refund.

Apologies for any inconvenience this may have caused.

Kind regards,
Rust-Oleum Colours

Valorada con 5 estrellas sobre 5

Transformed my kitchen!

24 de noviembre de 2025
Logotipo de Rust-Oleum Colours

Respuesta de Rust-Oleum Colours

Dear Jess,

We are very pleased that you have been able to transform your kitchen using our products, that is great to hear!

Thank you so much for taking the time to leave us your kind feedback, it is highly appreciated.

Kind regards,
Rust-Oleum Colours

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Las empresas pueden solicitar opiniones a través de invitaciones automáticas. Esta opiniones, etiquetadas como verificadas, tratan sobre experiencias genuinas.

Más información sobre otros tipos de reseñas.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más