First time customer. Great range of products. Other stores didn't have high-end Kokos items, but this store did. The prices are very nice too. The main reason I'm giving it 5 stars is the speed... Ver más
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First time customer. Great range of products. Other stores didn't have high-end Kokos items, but this store did. The prices are very nice too. The main reason I'm giving it 5 stars is the speed... Ver más
La empresa ha respondido
Defective item. First emailed on Friday the 1st with no reply until following Monday. A small string of emails same day providing them with answers to all of their questions ending with consult... Ver más
La empresa ha respondido
It all began with a cancelled sex machine order - spoke to your staff who provided explanation and the offer of 10% discount should I decide to buy an alternative. Was sent a link to your range of se... Ver más
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I'm so disappointed and disgust with this company in the same time. I recieved my order but the items (delay creams) came with 04/23 expiry dates, so literally I'm not able to use these two creams i... Ver más
La empresa ha respondido
Dedicated to providing the best customer service as well as the most satisfying products all in discreet packaging! With high quality products, we guarantee you'll be satisfied. Sexy Toys for Sexy People.
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First time customer. Great range of products. Other stores didn't have high-end Kokos items, but this store did. The prices are very nice too.
The main reason I'm giving it 5 stars is the speed of delivery. I've placed the order Wednesday night and received it Friday morning. The packaging was also very robust.
There is, however, a huge issue. I never received a tracking number. The account status also stuck at "unfulfilled". So I was assuming that nobody even packed my order until I randomly received it on Friday. Please fix that. I could have been gone for days and it would've been stuck at my door this entire time. I received the tracking number and the store status update like 5 hours AFTER receiving the parcel at home. Hopefully I'm just unlucky and this was a random mistake as I plan to shop here again.

Respuesta de early2bed.com.au
Really fast delivery and goods at a very competitive price, well done would strongly recommend to anyone.

Respuesta de early2bed.com.au
They said they ship in 24h, but they didn't, so I had to wait for the weekend + a public holiday for them to ship my package.

Respuesta de early2bed.com.au

Respuesta de early2bed.com.au
Paid express 1-3 almost 6day may never receive. After this review, will contact, if order hasn’t been processed, I want a refund.

Respuesta de early2bed.com.au
Very happy with the service as a repeated customer. The product is great and provides great energy and shipping was very quick. Got the product within a few days.

Respuesta de early2bed.com.au
Great service , they gave me great advice on getting the right toy for my girlfriend and dispatching it to me quickly and at a great price

Respuesta de early2bed.com.au
Purchased "Wet Stuff Gold". Solid performance: On order. On time. On cost.

Respuesta de early2bed.com.au
Claim to process order within 24hrs but it has been 5 days and still zero updates from the status ‘processing’. And worse, no communication received at all regarding this matter, even though I reached out through online chat box, facebook and instagram, both @info and @support email address, and phone number (straight to voicemail, never able to reach).
*Update: Someone finally responded to me via the @support email after 7 days. Since then, they’ve been very responsive (usually replied within an hour) and offered Express Post as my order was significantly delayed. I received the parcel 4 days after they got back to me, which totals 11 days since the order was confirmed.
To Early2Bed:
Please keep up the great pricing, but improve communication aka customer service. I appreciate the prompt replies and support once contact was made, especially during your warehouse relocation.
People want to support local businesses, but reliable and transparent communication is a big part of building trust and making that easy for us!

Respuesta de early2bed.com.au
You have sent me a product that is broken and taking 2-4 business days to respond on a replacement or reimbursement. Absolutely shocking customer service

Respuesta de early2bed.com.au
Great service Great product
And the wife loves her new toy

Respuesta de early2bed.com.au
Paid for express postage, one to three business days. Tracking information received by Australia Post but no updates since then. Purchased Tuesday 8th

Respuesta de early2bed.com.au
Great price. Great service. Items received extremely quick. Highly recommend!

Respuesta de early2bed.com.au
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