EasternMarine Aquariums Opiniones 

662
TrustScore: 5 sobre 5

4,9

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Great chat and great knowledge. Delivery service is always perfect and Matt always knows the answers I’m after. Can’t fault the place! The fish and corals are always beautiful and well cared for.

Valorada con 5 estrellas sobre 5

It’s always great dealing with the Eastern Marine Team. Every time I have bought coral from them I get a little surprise hitch hiker or two that’s beneficial to my marine tank.

Valorada con 5 estrellas sobre 5

Great shopping experience. The four coral frags arrived in excellent condition with good color and polyp extension. The Tridacna clam looks healthy and opens nicely, very well packed for shipping. The... Ver más

Valorada con 5 estrellas sobre 5

Had great service and communication with them. Very helpful and always happy to discuss your questions and offering help and support. Great selection of fish and coral and always happy and very health... Ver más

Información sobre la empresa

  1. Tienda de animales

Escrito por la empresa

Hi, welcome to EMA! We're New Zealand's leading Marine Aquarium Experts, specialising in the importing of live fish and coral from all around the world, as well as key dry goods brands such as Fauna Marin & Red Sea. Our highly trained staff are dedicated to helping you achieve excellence with your reef tank. Need help? Reach out!


Información de contacto

4,9

Excelente

TrustScore: 5 sobre 5

662 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,9

Todas las opiniones

(662)

56 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Don’t buy from here

Yet again you guys don’t send stuff in a timely manner. Will be avoiding your store and not recommending you to anyone. It shouldn’t take over a week for a 2 item order to even leave your store. I was assured it would be picked up Thursday to arrive today and tracking is still showing it’s with you. Despite me advising one item is needed urgently

7 de marzo de 2024
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Respuesta de EasternMarine Aquariums

Evening,

Understand your frustration entirely - we've refunded this order and are happy to provide it free for you once the Prime arrives in-stock. Our POS system is causing major headaches for our inventory system, so we are working as quickly as we can to sort this out. Thank you and sorry for dropping the ball.

Valorada con 5 estrellas sobre 5

Good service.

Good service. Had a delay with package being sent. But they went the extra distance and put a Saturday ticket on so I got my order with minimal stress. Thank you.

29 de enero de 2024
Valorada con 5 estrellas sobre 5

I love the effective communication

I love the effective communication, and the friendly service, as well as always healthy fish being supplied. Never need to second doubt myself when I am at EMA. Matt is so patient and is always answering all my questions, which is really comforting.

22 de enero de 2024
Valorada con 5 estrellas sobre 5

I was so impressed buying fish from…

I was so impressed buying fish from here. I bought 2 clown fish and a turbo snail they were shipped quickly and got here (to the other end of the country) within 24 hours! The fish are awesome and we are very happy customers. Definatly will be buying from them again.

6 de diciembre de 2023
Valorada con 5 estrellas sobre 5

Be careful of Cart Timer.

Black Friday deals were good, cart said it would hold your items for 30 minutes. It did not. When you went further along the purchase process it removed all the sold out items.

Edited: 1st December. They resolved this issue and put right. Thanks again!

23 de noviembre de 2023
Logotipo de EasternMarine Aquariums

Respuesta de EasternMarine Aquariums

Hey Liam, sorry to hear this happened. Things can sell out quickly especially when the website is very busy. Please email us and we will help sort this out for you. Thanks for the order!

Valorada con 5 estrellas sobre 5

11 out of 10

Nice and quick processing of my order. Packaging was excellent and contained a chocolate fish. Along with my receipt which had a handwritten 'Thanks for your order' on it. The fish had me straight away as it put a smile on my face. This wasn't a huge order either, under $80.
Well done EMA you have gained yourself a customer. I'll have to come and visit.

14 de noviembre de 2023
Valorada con 5 estrellas sobre 5

Excellent advice and service fish were…

Excellent advice and service fish were healthy and arrived in excellent condition. Fast over night delivery with clear communication regarding pick up. Would highly recommend to contact Matt when setting up an aquarium or buying fish, corals, equipment, fish food, supplements anything to do with the hobby.

8 de noviembre de 2023
Valorada con 5 estrellas sobre 5

Awesome support.

Awesome support in getting my reef tank up and running and helping me pick the right gear for the job but not extra stuff I dont need. PS my fish love your frozen food!

29 de septiembre de 2023

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