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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Ik had een vraag over het product en werd meteen vriendelijk en duidelijk geholpen door de klantenservice, echt een hele mooie en klantgerichte geste! Zeker een aanrader als je waarde hecht aan goede... Ver más

Valorada con 5 estrellas sobre 5

Return policy was flawless. I thought the skitunes worked more like a walkie-talkie via Bluetooth but instead you could only talk by calling oneanother. And since my kid doesn't have a phone yet it w... Ver más

Valorada con 3 estrellas sobre 5

Edited: After my review was submitted, The company acted quickly and issue was in less than 24 hours. Ended up being an order error on my part, but not hearing from customer service when I reac... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Fascia con cuffie incorporate molto pratica da usare se vuoi ascoltare la tua musica preferita mentre pratichi sport, Io l'ho usata sotto il casco da sci , per andare a ciaspolare e a camminare. Mol... Ver más


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4,4

Excelente

TrustScore: 4.5 sobre 5

87 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 90% de las opiniones negativas

Suele responder en menos de 1 semana

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Super fijne ervaring

Ik had een vraag over het product en werd meteen vriendelijk en duidelijk geholpen door de klantenservice, echt een hele mooie en klantgerichte geste!
Zeker een aanrader als je waarde hecht aan goede service en snelle communicatie. Bedankt voor de top service!

27 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great after-sales service and great product!

Although Collis Privé initially mishandled our delivery, the Eastmonts after‑sales team stepped in immediately. They located the parcel, resent it without delay, and kept us informed with clear, reassuring updates throughout the process. Their proactive communication and commitment to solving the issue made all the difference. Excellent service and support.

26 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

The eastmont's team was exceptional

The eastmont's team was exceptional. With only a few shared emails I was given a refund and even told to keep the products and give them to someone else. Nothing was wrong with them, just the person I bought them for already had something. I would definitely recommend buying from eastmont's

8 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Return policy was flawless.

Return policy was flawless.
I thought the skitunes worked more like a walkie-talkie via Bluetooth but instead you could only talk by calling oneanother. And since my kid doesn't have a phone yet it was not what I was searching about. Even then returning it was effortless and easy. Product would be great for 2 adults, must buy/use instead of airpods.

6 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Although the products were not quite…

Although the products were not quite what I was hoping for in regards to function, the return experience went great. Great communication and it was very reasonable regarding restocking fees. I would recommend these guys for future purchases.

20 de febrero de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Ski Tunes 2.0 - Ottimo affare!!!

Fascia con cuffie incorporate molto pratica da usare se vuoi ascoltare la tua musica preferita mentre pratichi sport, Io l'ho usata sotto il casco da sci , per andare a ciaspolare e a camminare. Molto semplice da collegare allo spotify , la musica si sente benissimo , inoltre lo trovata molto pratica anche per rispondere alle telefonate senza dover tirare fuori il cellulare dalla giacca ed evitando così di congelarmi le dita delle mani. Sono molto soddisfatta dell'acquisto.

8 de febrero de 2026
Opinión espontánea
Valorada con 3 estrellas sobre 5

Didn’t hear from customer service

Edited: After my review was submitted,
The company acted quickly and issue was in less than 24 hours. Ended up being an order error on my part, but not hearing from customer service when I reached out was frustrating. Resolved now to satisfaction.

In 1/2025 I ordered 2 for
My kids. No issues. In 11/2025 I ordered one as a Christmas present for my nephew. Was charged, never received. I have attempted to contact customer services many times. Never responded. I have an order number, tracking in the Shop app. No response.

24 de noviembre de 2025
Opinión espontánea
Logotipo de Eastmonts

Respuesta de Eastmonts

Hi Kara! I'm sorry to hear about your experience with your recent order. We do our best to respond to our customers immediately, and this is definitely not the experience we aim for. That being said, we have already investigated your case and reached out to you via email to make this right for you!

Valorada con 5 estrellas sobre 5

return

I needed to return an item and was extremely happy with the phenomenal customer service I received. They responded and handled the return super quick. Incredible customer service.

2 de febrero de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

Refund and kind Team

very good expirience, i had complications with my order and the Team was very helpful, so i could get my refund but to save time and cost could also keep my order. I really appreciate that.

20 de enero de 2026
Opinión espontánea
Valorada con 2 estrellas sobre 5

Functional at best

While the headphones function, it’s really as a minimum for them to meet the product description. I will say they connect easily to my phone and are able to fit under my helmet. However, they really feel and sound like they’ve been shipped from a very cheap third party manufacturer and had a label slapped on. Music quality sounds like my 2005 wired apple headphones and the stitching in the headband itself is loose and feel like the two headphones could slip out at any point. Considering when I bought this, the advertised RRP was £60 (discounted to £30), I really wouldn’t say it’s a value for money. Next time, I’d buy something exactly the same on Amazon for half the price

23 de enero de 2026
Opinión espontánea
Logotipo de Eastmonts

Respuesta de Eastmonts

Hi Tom, I'm sorry to hear that your experience with us was not exactly what you may have expected. As we'd like our customers to be satisfied in the end, no matter what, we want to make this right for you. Please check your email inbox!

Valorada con 3 estrellas sobre 5

Eastmonts Headphones

The cooperation with the company was very good, the parcel arrived at a satisfactory time and I was fully informed about its location constantly. The headphones have good quality for the reason I need them, I just would prefer the sound going louder and being the little tighter on my head! Thank you.

24 de enero de 2026
Opinión espontánea
Logotipo de Eastmonts

Respuesta de Eastmonts

Hi Anastasia! Thank you for your feedback regarding the sound and fit of our Ski Tunes. We will take it into account when developing the next generation of our product. That being said, we hope they bring you joy and thank you for being with us!

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