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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

Booked because they were the cheapest online, they were very easy to contact about the amendment of delivery and collection dates. My skip was ready earlier than expected and they collected the skip a... Ver más

Valorada con 5 estrellas sobre 5

We used Easyskip for a house clearance, we requested drop off on a Friday and collecting on the Monday as we only needed it for the weekend. All was great dropped and collected as requested. We recomm... Ver más

Valorada con 1 estrellas sobre 5

Very friendly and competent on phone, the guy who brought the skip was also very nice, he even offered to help me put my rubbish in it. I asked for very quick removal and they said no problem, I'm... Ver más

La empresa ha respondido

Valorada con 1 estrellas sobre 5

Appalling company. Booked skip for drop off on a specific day, never arrived, no phone number, no contact info, no response to emails. Arrives on a random day - we'd paid for next day collection as it... Ver más

La empresa ha respondido


Información de contacto

2,9

Medio

TrustScore: 3 sobre 5

33 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 94% de las opiniones negativas

Suele responder en menos de 1 mes

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Valorada con 4 estrellas sobre 5

Cheap and positive

Booked because they were the cheapest online, they were very easy to contact about the amendment of delivery and collection dates. My skip was ready earlier than expected and they collected the skip after I notified them. The skip did arrive a day late, it didn’t affect me that much but overall a positive experience.

23 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Avoid

Booked and paid for a skip that did not appear. Waiting around all day like a plum.Front garden full of waste ready to go. Phones weren't answered.E mail was. They were unable to get a licence.At what point were they going to tell me? A day wasted and my neighbours parking space blocked.They have promised a refund.
Will use a local skip company in future.Avoid.

29 de abril de 2026
Opinión espontánea
Logotipo de easySkip

Respuesta de easySkip

Hi Sean,

We're really sorry for the day you lost waiting. The issue here was a council permit one — the licence needed to place the skip on the road couldn't be secured in time, which is outside our direct control, but we should have flagged it to you far sooner rather than leaving you waiting.

Your refund is on its way. If there's anything else we can put right, please email info@easyskip.uk.

The easySkip Customer Service Team

Valorada con 1 estrellas sobre 5

Very friendly and competent on phone

Very friendly and competent on phone, the guy who brought the skip was also very nice, he even offered to help me put my rubbish in it. I asked for very quick removal and they said no problem, I'm still waiting!
I'm worried because there is no one answering phone and answer machine full.
Ambulances come to bungalows across the road and school collections , need my car on my drive where the skip is sitting.

24 de abril de 2026
Opinión espontánea
Logotipo de easySkip

Respuesta de easySkip

Hi Maureen, thank you for the kind words about our phone team and driver — I'm sorry the collection hasn't happened as quickly as promised. I'd like to get this sorted for you today. So I can locate your booking and push the depot directly, could you email me your order number or the postcode the skip is on? Our address is info@easyskip.uk and I'll pick it up personally.

I'd also like to look into why you've struggled to reach us by phone — that shouldn't have happened since we do not have a limit on our answering machine.

easySkip Customer Service Tram

Valorada con 1 estrellas sobre 5

Long delay on collection - go direct!

Skip arrived on time. Delivery agent friendly and careful dropping it off on the drive. We had a small room to rip out and were done within a week so asked for it to be collected. Following numerous chases with barely any response it has finally been picked up, 4 weeks later. Poor, inaccurate communication which was frustrating.

20 de abril de 2026
Opinión espontánea
Logotipo de easySkip

Respuesta de easySkip

Hi Tim,

Thank you for the kind words about the delivery — on-time arrival and a careful, friendly driver are exactly what we aim for, and I'll pass that on to the team.

On the collection, I'm sorry it fell short. A long wait with poor communication isn't the standard we work to, and I'd genuinely like to look into what happened on your specific booking. We haven't been able to match the name here to an order on our side, so I've asked Trustpilot to help connect us — if you could share a booking reference or delivery postcode, I'll come back to you personally with a proper answer.

easySkip Customer Service Team

Valorada con 4 estrellas sobre 5

Booked a 4-yard skip for garden waste…

Booked a 4-yard skip for garden waste and old fence panels. EasySkip delivered to my drive in Reading – driver was careful, didn't crush my flower border.

I nearly made a mistake: I had an old carpet from the spare room rolled up ready to go in. Driver spotted it and said no – POPs regulations mean carpets with foam backing can't go in a mixed skip. He wasn't being awkward; it's the law.

They gave me a leaflet with a list of what's banned. Fair enough. I took the carpet to the tip myself.

Skip collected on day 6 (I paid for 7 days, they came early – no problem). Total was £199.

If you read their rules first, you'll be fine. If you don't, don't leave a 1-star review because you didn't listen.

16 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Collection a Joke

Where do I start! Ordered a skip for delivery on the 7th April collected on the 11th April payment all went through but got no confirmation email so I rang them and they could deliver on the 8th (not great as digger arrived on the 7th) finished with skip on the 9th rang them to collect if possible before the 11th(scheduled collection) no collection early and no collection on the scheduled date. Emailed and rang to have a moan on 13th and said they would contact the contractor. Got message on 14th saying collection 15th now 17th and skip still not collected. Think long and hard before using Eazyskips!!!!!

7 de abril de 2026
Opinión espontánea
Logotipo de easySkip

Respuesta de easySkip

Hi — thank you for the feedback.
We're pleased the skip was delivered and the job was completed, which is the core of what we're here to do. Where we fell short was on collection and the communication around it, and we'd genuinely like to put it right.

We can't locate your order from the review alone — could you email us at info@easyskip.uk with your order reference or the delivery postcode? Once we have that, we'll check our records, prioritise collection if the skip is still with you, and come back to you directly.

A couple of points worth noting for anyone else reading: our booking confirmations are sent automatically the moment an order is placed, so if one doesn't arrive it's always worth checking spam or junk. And during peak periods, collections can occasionally run a few days beyond the scheduled date due to licensed carrier capacity across the UK — though in your case we should have communicated that proactively rather than leaving you to chase.

Looking forward to your email so we can get this sorted for you.
easySkip Customer Service Team

Valorada con 1 estrellas sobre 5

Appalling company

Appalling company. Booked skip for drop off on a specific day, never arrived, no phone number, no contact info, no response to emails. Arrives on a random day - we'd paid for next day collection as it was taking up our whole driveway and they didn't collect for 3 weeks. Again a nightmare trying to get in touch. Offered us £10 off next order as compensation. Terrible company, do not hire, they just outsource anyway so find local.

5 de enero de 2026
Opinión espontánea
Logotipo de easySkip

Respuesta de easySkip

Hi Sarah — thank you for taking the time to write this, and we're genuinely sorry for the experience.

You're right that we fell short on this one. A delivery arriving on the wrong day and a collection taking three weeks, particularly when the skip was blocking your driveway, is not the standard we hold ourselves to. The £10 gesture offered at the time clearly didn't reflect the scale of the disruption, and we'd like to revisit that properly.

A couple of points for anyone else reading: our email address is listed in the footer of every page on easyskip.uk and our phone number is included in every booking confirmation sent at the point of order. It sounds like communication broke down somewhere in your case and we want to understand why, so it doesn't happen to another customer.

Please email us at info@easyskip.uk with your order reference or delivery postcode. We'd like to look at your order properly, understand where the communication failed, and come back to you with compensation that reflects what you went through.
easySkip Customer Service Team

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