Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

My tag has disconnected from my phone multiple times. Initially I was able to reconnect the tag but now it will not connect.... .now matter how well I follow the video which was sent. Each time cust... Ver más

Valorada con 5 estrellas sobre 5

Ordered the square laptop sunshade so that I could take advantage of the warm weather when it appeared. Firstly the item is large when fully open, which I personally think it’s an advantage... Ver más

Valorada con 5 estrellas sobre 5

My tag thing stopped working. I tried to factory reset it but failed. If you go to Amazon to try and get a resolution after only a month they direct you to Easytag customer service (great...) What do... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Easy tag have been so helpful with prompt help when a problem occurred, not of their making. Royal Mail delivered my parcel to the wrong house and immediately easyTag knew they sent out replacement t... Ver más

Información sobre la empresa

  1. Proveedor de GPS
  2. Empresa de electrónica

Escrito por la empresa

Smart tracking made easy® | Part of the easy® family of brands


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

45 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 66% de las opiniones negativas

Suele responder en menos de 1 semana

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 1 estrellas sobre 5

My tag has disconnected from my phone…

My tag has disconnected from my phone multiple times. Initially I was able to reconnect the tag but now it will not connect.... .now matter how well I follow the video which was sent. Each time customer support repeats the same narrative... 'your not following the video properly, press the buttons quicker/slower'. Having tried multiple times over 5 months, rather than replace what is clearly a gaulty tag the company has stopped responding to my messages. Clearly, their sole purpose was to waste time, blame the customer and hope that the problem just goes away. I would not buy this tag again!

9 de mayo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Useful WFH item for the garden

Ordered the square laptop sunshade so that I could take advantage of the warm weather when it appeared.
Firstly the item is large when fully open, which I personally think it’s an advantage as it allows the air to circulate. However if you’re planning to use this in small spaces, you’d be better off with the triangle shape.

Secondly it’s a bit fiddly to fold back up to place it on the bag. However, I managed it twice and I think with a few more goes, this will become easier, although truth be told, I would be happy to keep it flat and tucked away for the next use.
Finally, the silver outer backing means it will reflect the sunlight better, bear this in mind when comparing to others.

I did have issue with the first delivery as there were holes within the canopy when opened up. However a quick chat by watsapp plus shared photos by email, they replaced my order within days. Excellent customer service.

Overall happy with the product, just need the sunny weather to appear again!

4 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

The card is so quiet you would never…

The card is so quiet you would never hear it to find your wallet.

I have done everything they suggested in response to my review above, no improvement

29 de marzo de 2026
Logotipo de easyTag

Respuesta de easyTag

Hi Mark,

Thank you for your feedback - we really appreciate you taking the time to share it.

Sorry to hear you’re having trouble with the sound on the card. It should still be audible when triggered, so this doesn’t sound quite right.

A couple of quick things that may help:

Ensure the volume is turned up fully on the SmartThings Find app
Please select classic ringtone 2, this is the loudest
Please fully charge the device

Please let me know how you get on. If the issue persists, Please let me know and I will provide a further resolution.

Best wishes,
Emily

Valorada con 5 estrellas sobre 5

Very good service.

Ordered the tracker on line. Used my SIM card in it. Experienced a problem so contacted them and they were first class in resolving my problem. The tracker is now working as it should. Thank you Emily and the team.

28 de marzo de 2026
Opinión espontánea
Valorada con 5 estrellas sobre 5

Brilliant piece of kit

Brilliant piece of kit
Small and easy to install
Very reassuring to know your luggage when the plane did !!
It syncs up quickly and clearly through the find my ap
I’m going to buy more !!

27 de marzo de 2026
Opinión espontánea
Valorada con 4 estrellas sobre 5

I sent you a request to cancel my order… and it has been solved

I requested a cancellation of my order because the customs charges were really excessive for the passport holder I’d ordered. At first, I didn’t receive a response from Easytag’s customer support team. But after a few reminders from me, I received an answer from the support team who resolved the issue. Emily handled my request. She is very understanding and competent. She keeps you informed about the progress of your request. Thanks to her, my cancellation request was accepted and the full amount was refunded :-) So, if you encounter a problem with your order at EASYTAG, send an email to the support team and I’m sure Emily will handle your request just as well as she handled mine.

3 de marzo de 2026
Valorada con 1 estrellas sobre 5

Company will not allow return items…

Company will not allow return items mine is in the bin thanks easy tag for nothing company policies stinks easy take

9 de marzo de 2026
Logotipo de easyTag

Respuesta de easyTag

Hi Clive,

Thank you for your feedback, and I’m sorry for the frustration caused.

To submit a return, a reason needs to be selected when completing the request. If this field is left blank, the system won’t process the return. It looks like this may be what happened here.

If you submit the request again with a reason selected, we’ll be happy to accept the return and assist you from there.

Please let us know if you need any help.

Best wishes,
Emily

Valorada con 5 estrellas sobre 5

Easy tag have been so helpful with…

Easy tag have been so helpful with prompt help when a problem occurred, not of their making. Royal Mail delivered my parcel to the wrong house and immediately easyTag knew they sent out replacement tags which have arrived safely today
A big thank you you

26 de enero de 2026

La experiencia Trustpilot

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