My tag has disconnected from my phone multiple times. Initially I was able to reconnect the tag but now it will not connect.... .now matter how well I follow the video which was sent. Each time cust... Ver más
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
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Consulta las opiniones de los clientes
Ordered the square laptop sunshade so that I could take advantage of the warm weather when it appeared. Firstly the item is large when fully open, which I personally think it’s an advantage... Ver más
My tag thing stopped working. I tried to factory reset it but failed. If you go to Amazon to try and get a resolution after only a month they direct you to Easytag customer service (great...) What do... Ver más
La empresa ha respondido
Easy tag have been so helpful with prompt help when a problem occurred, not of their making. Royal Mail delivered my parcel to the wrong house and immediately easyTag knew they sent out replacement t... Ver más
Información sobre la empresa
Escrito por la empresa
Smart tracking made easy® | Part of the easy® family of brands
Información de contacto
Waltham Hall Barn, Norwich Road, IP14 5LX, Stowmarket, Reino Unido
- +44 7542608444
- info@easytag.app
- easytag.app
Ha contestado el 66% de las opiniones negativas
Suele responder en menos de 1 semana
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Excellent service
Emily was very knowledgeable, quick response and got me sorted...
Excellent service and product
Excellent service and product, disappointed in Amazon delivery, no attempt to deliver too door.Cardboard envelope left at top of drive overnight in rainy conditions and was saturated by morning.
So far so good- got it linked to phone…
So far so good- got it linked to phone and seems to be working -won’t know for definite till I go on holiday in Feb. Hopefully won’t need to use it!
EasyTag is easy to connect.
The item with good quilting is very easy to connect to an Android mobile, and the support is excellent.
A mix up with the order was sorted…
A mix up with the order was sorted immediately by Emily - 1st Rate 👍
Exchanged the phone
The card works reliable.
After I exchanged my phone, the support team helped me a lot.
Thx Emily
I still did not receive the order which…
Addendum: Everything has now turned out well. The delivery still did not arrive (presumably overloading the post due to Christmas), but now I quickly and unbureaucratically received back the amount. The staff was very nice and helpful.
I still did not receive the order which I placed weeks ago. No answer to my complaint. No refund of paymend as requested.
Great piece of kit well worth the…
Great piece of kit well worth the expense works amazing

Respuesta de easyTag
Working with the seller was a pleasant…
Working with the seller was a pleasant experience, both helpful and in the solution.

Respuesta de easyTag
My tag stopped working
My tag thing stopped working. I tried to factory reset it but failed. If you go to Amazon to try and get a resolution after only a month they direct you to Easytag customer service (great...) What do you know a chap called Tom Pegram emailed me back within hours and sent me a walkthrough on how to reset it (deliberately fiddly for security reasons). Geat service

Respuesta de easyTag
Easy tag customer service
Had a problem connecting the easyTag device to my phone. I contacted customer service and they where very quick to get back to me. Emily was very helpful with information on how to reset the device. Its now connected. Its a great little device which slips into my wallet and gives me location and even location history. The the ability to get the device to ring is useful if you have just misplaced it at home.

Respuesta de easyTag
Easytag issue…
I dealt with Tom Pegram regards my Easytag issue. He was consistantly helpful and proffesional. The issue was finally resolved following a series of messages and links which Tom sent via email.

Respuesta de easyTag
but was sorted…
I had trouble connecting but was sorted out by customer service and it's working fine. Customer service easy to contact by WhatsApp

Respuesta de easyTag
Good efficient customer support
I bought an easyTag.app and it wasn't working correctly so I contacted their support via WhatsApp and worked through troubleshooting which didn't work so got a replacement which is working fine now. Emily was responsive and efficient.

Respuesta de easyTag
Quick and problem-solving
Quick and problem-solving. Don't find that too often...
Thank you for your help, saved my precious time.

Respuesta de easyTag

Respuesta de easyTag
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