Ordered £50 of liquid on the 25th of march, still received nothing, royal mail tracking number is not valid, they finally got back to me 3 days ago (5th April) to ask for order number, heard nothing s... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Can't knock the service, prices are so much better than on the high street. Only reason I'm not giving five stars is because the loyalty points you receive for purchases expire after 11 days. This is... Ver más
La empresa ha respondido
I bought a GS EGO 2 2200mAH battery reasonably priced, prompt delivery. First one I bought was faulty which with some electrical products can be expected but on contacting MCR vapes they promptly repl... Ver más
La empresa ha respondido
Very poor placed my first order and was cancelled without a reason will not be using again
Información sobre la empresa
Escrito por la empresa
Welcome to EcigstoreUK, the UK’s largest online vape eliquid store and supplier of vape kits, vape tanks and replacement coils. Our mission is to provide you with the best quality e-liquids and vape hardware at the best possible prices.
Información de contacto
Unit 6 Harris Street, m8 8eg, Manchester, Reino Unido
- info@ecigstoreuk.com
- ecigstoreuk.com
2,8
Medio
205 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Okokokokokokok
23 de febrero de 2023
Respuesta de MCR Vapes Limited
Hi Damian,
Thank you very much for your 5 star review.
Respuesta de MCR Vapes Limited
Hi Marc,
Thank you for your 5-star review. We are happy you had a great experience with us. Looking forward to serving you again in future.
Kind Regards
Cheapest I could find
Arrived early in good condition and the cheapest I could find. Will be using again
3 de febrero de 2023
Respuesta de MCR Vapes Limited
Hi Gary,
Thank you for leaving a positive review. We continuously strive to serve you better. Looking forward to serving you in the future!
Kind Regards
Very fast delivery and great prices
Very fast delivery and great prices. Excellent service
8 de febrero de 2023
Respuesta de MCR Vapes Limited
Hi Ian,
Thank you so much for your positive feedback. We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
Kind Regards
Ordered and they came no problem would…
Ordered and they came no problem would order again when I need more
16 de enero de 2023
Respuesta de MCR Vapes Limited
Hi Glynis,
Thank you very much for your 5 star review. We are really grateful for taking the time to share your experience with us. Looking forward to serving you again in future.
Kind Regards
Item ordered was out of stock…
Item ordered was out of stock (so no sale made) but not marked as such on website. order taken and paid for.
I did receive a phonecall to tell me item out of stock and a refund was promptly issued.
3 stars for decent customer service in notifying me.
16 de enero de 2023
Respuesta de MCR Vapes Limited
Hi Stuart,
Thank you for your detailed review. When we print order eBay sends a notification that your order is dispatched whereas we verify our stock after that. Kindly contact us at info@ecigstoreuk.com for further assistance.
Kind Regards
Respuesta de MCR Vapes Limited
Hi Gemma,
Thank you for sharing your kind words with us. It means a lot to us and our entire team.
Kind Regards
Came on time I will definitely …
Came on time I will definitely definitely buy again.
18 de enero de 2023
Respuesta de MCR Vapes Limited
Hi Collette,
Thank you for your 5-star review. We’re really grateful and appreciate you taking the time to share your rating with us.
Kind Regards
Perfect always shipped fast best vape…
Perfect always shipped fast best vape shop I have used
12 de enero de 2023
Respuesta de MCR Vapes Limited
Hi Ashley,
We’re delighted to hear about your recent experience with us and we’re so pleased that you enjoyed our service. Thank you for taking the time to share your experience and we look forward to welcoming you back soon.
Kind Regards
Respuesta de MCR Vapes Limited
Hi Martin,
We are glad to have you as our customer. Thank you for sharing your kind words with us. It means a lot to us and our entire team. Looking forward to serving you in the future!
Kind Regards
Fast service and good communication
4 de enero de 2023
Respuesta de MCR Vapes Limited
Hi Russell,
Many thanks for the 5-star rating. We’re really grateful and appreciate you taking the time to share your experience with us.
Kind Regards
Told goods were dispatched even given a…
Told goods were dispatched even given a tracking number only to be emailed later the goods were out of stock.
15 de diciembre de 2022
Respuesta de MCR Vapes Limited
Hi Greg,
We are sorry you are not satisfied with your purchase. When we print orders an automatically email is being sent. We verify our stock after that. Kindly contact us at info@ecigstoreuk.com for further assistance.
Kind Regards
Great site massive choice with quality…
Great site massive choice with quality brands and value for your money.
21 de diciembre de 2022
Respuesta de MCR Vapes Limited
Hi Anthony,
Many thanks for the 5-star review. If there’s anything we can do to improve our offering, please let us know!
Respuesta de MCR Vapes Limited
Hi Jufra,
Thanks so much for taking the time to leave us a 5-star rating. it’s much appreciated!
Respuesta de MCR Vapes Limited
Hi Liam,
Thank you for the kind words. We’d love to continue providing great service to awesome customers like you. Thanks again!
Kind Regards
Brilliant, Fast and Efficient
been looking for ages for the 1500 lux, stumbled across here and ordered, delivered within 48hrs, Brilliant
16 de noviembre de 2022
Respuesta de MCR Vapes Limited
Hi Philip,
Thank you for your kind words. We’re so happy to hear you had a great experience. we're looking forward to your next visit.
Kind Regards
Fast service great prices
1 de noviembre de 2022
Respuesta de MCR Vapes Limited
Hi Anne,
Thank you very much for your 5-star feedback. We really appreciate you taking the time to share your experience with us. Looking forward to your next visit.
Kind Regards
Faulty Products
Both vapes. arrived faulty, took me days of threatening to report their domain to actually get a refund. I’d avoid at all costs
4 de noviembre de 2022
Respuesta de MCR Vapes Limited
Hi Terry,
Thank you for taking the time to share your experience. I am sorry that it was not a positive one. We sent you the genuine bars after verification but the issue occurred during transit. We also have refunded your payment.
We want all of our customers to have an enjoyable experience, so if there is anything we can do in the future please don’t hesitate to reach out at info@ecigstoreuk.com
Kind Regards
Found the customer service rude and…
Found the customer service rude and items not as described.
20 de octubre de 2022
Respuesta de MCR Vapes Limited
Hi,
We are sorry you are not satisfied with your purchase. These are the same product as described. Kindly contact us at info@ecigstoreuk.com for further assistance.
U was very great with responding and…
U was very great with responding and sorting my order out very great full for it
27 de octubre de 2022
Respuesta de MCR Vapes Limited
Hi Emily,
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We look forward to working with you again in the future!
Kind Regards
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.