Ordered £50 of liquid on the 25th of march, still received nothing, royal mail tracking number is not valid, they finally got back to me 3 days ago (5th April) to ask for order number, heard nothing s... Ver más
La empresa ha respondido
Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información
Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información
Consulta las opiniones de los clientes
Can't knock the service, prices are so much better than on the high street. Only reason I'm not giving five stars is because the loyalty points you receive for purchases expire after 11 days. This is... Ver más
La empresa ha respondido
I bought a GS EGO 2 2200mAH battery reasonably priced, prompt delivery. First one I bought was faulty which with some electrical products can be expected but on contacting MCR vapes they promptly repl... Ver más
La empresa ha respondido
Very poor placed my first order and was cancelled without a reason will not be using again
Información sobre la empresa
Escrito por la empresa
Welcome to EcigstoreUK, the UK’s largest online vape eliquid store and supplier of vape kits, vape tanks and replacement coils. Our mission is to provide you with the best quality e-liquids and vape hardware at the best possible prices.
Información de contacto
Unit 6 Harris Street, m8 8eg, Manchester, Reino Unido
- info@ecigstoreuk.com
- ecigstoreuk.com
2,8
Medio
205 opiniones
No consta que haya invitado a opinar recientemente
Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas
No ha contestado las opiniones negativas
Así usa esta empresa Trustpilot
Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.
Happy chappie
Happily impressed by attitude and performance
Valued trust when seeking alternatives
Thank you 😊
Steve
26 de mayo de 2022
Respuesta de MCR Vapes Limited
Hi Steve,
Thank you very much for your great review! We worked really hard to offer the best service. So I am happy we have delivered that. Hope to see you again soon!
Kind Regards
Excellent
First time purchase from this store. The e liquid arrived promptly and well packaged, and all at an excellent price. What’s not to like
22 de mayo de 2022
Respuesta de MCR Vapes Limited
Hi Steve,
Thank you for your kind words. We really appreciate your feedback. We are happy that You are happy. Looking forward to your next visit.
Kind Regards
first time i had ordered from this site…
first time i had ordered from this site . quick delivery
18 de mayo de 2022
Respuesta de MCR Vapes Limited
Hi Mark,
Thank you so much for your feedback, Our team is hard at work trying to continuously improve our service and it’s always rewarding to hear kind words. We love that you love us :)
Kind Regards
Great website..a few problems but…
Great website..a few problems but customer service is top notch and sorted it out within an hour!
Fantastic products and superfast delivery 👌
6 de mayo de 2022
Respuesta de MCR Vapes Limited
Hi Pamela,
We’re delighted to hear about your recent experience with us and we really appreciate your detailed review. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!
Kind Regards
Ordered stuff one evening and it was…
Ordered stuff one evening and it was here the next morning, couldn’t get over how quickly it came will be shopping here again
6 de mayo de 2022
Respuesta de MCR Vapes Limited
Hi Shannon,
Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations.
Kind Regards
Good service arrived on time would buy…
Good service arrived on time would buy again
23 de abril de 2022
Respuesta de MCR Vapes Limited
Hi Greta,
Thank you so much for your review. I am so glad to hear that we meet your expectations. if there’s anything else we can do, please let us know.
Kind Regards
Don’t pay for express delivery
Paid £4.99 for next day delivery and the order hasn’t arrived. Contacted customer services and the advisor couldn’t seem less bothered about this, saying “sorry sometimes it just takes an extra day”. That’s not the service I paid for, don’t advertise something you can’t offer
22 de abril de 2022
Opinión espontánea
Respuesta de MCR Vapes Limited
Hi Emily,
Thank you for your feedback. I’m sorry to hear that our team did not meet your expectations. We dispatched your order on the same day with first-class postage but the delay is by them. We have also refunded your delivery charges. We take all reviews seriously and will use this as an opportunity to improve our services in the future.
Kind Regards!
Great offers
Great offers to be had on the site, and really fast delivery, definite 5 star!
14 de abril de 2022
Respuesta de MCR Vapes Limited
Hi,
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day!
Kind Regards
Great value....thanks 👍
10 de abril de 2022
Respuesta de MCR Vapes Limited
Hi Andrew,
It was a pleasure serving you. I really appreciate you taking the time to share your feedback.
Kind Regards
Very quick delivery
30 de marzo de 2022
Respuesta de MCR Vapes Limited
Hi Rick,
We can’t thank you enough for the kind words. Your review means a lot to us and lets us know we’re on the right track!
Kind Regards
I recieved my parcel with 4 vapes in…
I recieved my parcel with 4 vapes in and it got posted through my letterbox and it got completely chewed by my dog it would have been better if they knocked is there any refund or more vapes I can get
25 de marzo de 2022
Respuesta de MCR Vapes Limited
Hi Harvey,
Thank you for your review. I’m sorry to hear you had a frustrating experience, but this is not our fault. We have sent your correct order within time. You might not be at home that’s why the postman drops your parcel in the letterbox.
We feel it’s unfair to us we don’t deserve a 1-star review on this transaction. Everything was spot on.
Kindly contact us at info@ecigstoreuk.com if you have any further questions.
Kind Regards
Respuesta de MCR Vapes Limited
Hi Paige,
it's always a pleasure seeing you. Thanks so much for your positive feedback.
Kind Regards
Respuesta de MCR Vapes Limited
Hi Caroline,
We appreciate your business and value your feedback. If there is anything else we can do for you, please let us know!
Kind Regards
What more could you want...
Super fast delivery, fantastic prices and a lovely little free gift too :-) Thak you very much for your excellent service 🍻
14 de marzo de 2022
Respuesta de MCR Vapes Limited
Hi Stephen,
Thank you for your review! I’m so glad to hear that you enjoyed our service. We’re always looking for ways to improve the experience, but it’s great to know that we are on the right track.
Let me know if there is anything else we can do to make your next visit even better.
Kind Regards
The vape I received only worked for 5…
After discussing an issue, MCR Vapes Ltd resolved the issue quickly. Good communication
4 de marzo de 2022
Respuesta de MCR Vapes Limited
Hi,
Thank you for sharing your feedback. We are sorry that your experience was not an amazing one. These are electronic devices sometimes issue occurs in them. We resolved your issue immediately.
Please feel free to email us at info@ecigstoreuk.com with any further comments, concerns, or suggestions you have so that we can make your experience a better one.
Kind Regards
Great price and great delivery
4 de marzo de 2022
Respuesta de MCR Vapes Limited
Hi Alderton,
Thanks so much for sharing your experience with us. We hope to see you again soon.
Kind Regards
Thanks million for my order
Thanks million for my order! Order was spot on...delivery wasnt too bad...Guys are 100% reliable! Honest and trust worthy! First time ordering and the guys have been amazing! Always contactable so communications are 100%...thanks again lads...here's to future business ♥️
4 de marzo de 2022
Opinión espontánea
Respuesta de MCR Vapes Limited
Hi Christine,
Thank you so much for your awesome review! We will share this with the store team to let them know to keep up the amazing work.
Kind Regards
Respuesta de MCR Vapes Limited
Hi Brain,
Thanks for the awesome feedback! We're happy you had a fantastic time with us!
Kind Regards
Respuesta de MCR Vapes Limited
Hi,
Thanks for the awesome feedback! We're happy you had a fantastic time with us!
Kind Regards
Great offers and customer service
22 de enero de 2022
Respuesta de MCR Vapes Limited
Hi,
It was a pleasure serving you. I really appreciate you taking the time to share your feedback.
Kind Regards
La experiencia Trustpilot
Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.
Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.
Más información sobre el proceso de revisión de Trustpilot.
La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.
Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.