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Consulta las opiniones de los clientes

Valorada con 4 estrellas sobre 5

I selected Ecology Building Society to invest some money because of their environmental credentials. I found it interesting reading reviews of how is has financed eco projects, conversions, etc. Each... Ver más

Valorada con 5 estrellas sobre 5

When my mum died I inherited some money and knew she'd prefer me to invest it ethically, where the money is put to good use and not to just make some rich city folk richer. Ecology BS provide an easy... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I recently spoke with our local new Green Party candidate who had never heard of the Ecology Building Society! I have had an account with them since they opened in 1980 and value them as part of my mo... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

This company is a true representation of how businesses should endeavour to help people to look after the planet. They offered me a mortgage, despite my age, to helped with the purchase of land for pl... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Sociedad de préstamos inmobiliarios
  2. Servicios bancarios
  3. Institución financiera
  4. Prestamista hipotecario
  5. Banco de ahorros

Escrito por la empresa

Ecology Building Society is dedicated to building a greener society by providing mortgages for properties and projects that respect the environment and support sustainable communities, funded through our range of simple, transparent savings accounts. We operate across the UK including Northern Ireland.


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

51 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

All round excellence

1) the ease of managing my accounts online and
2) the very positive attitude of staff when dealing with members
3) good interst rates and
4) becoming a part of an ethical organisation that contributes to the greater good makes the society
a absolute winner

14 de octubre de 2025
Opinión espontánea
Logotipo de Ecology Building Society

Respuesta de Ecology Building Society

Hi MPG,

Thank you for taking the time to leave us a 5-star review, we really appreciate it.

Thank you,

Laura - Marketing Manager, Member Communications

Valorada con 5 estrellas sobre 5

Very good customer service

Very good customer service, straight responsible ethical company I believe in good fair and real communication updates happy with my 7 years with it all.

20 de agosto de 2025
Opinión espontánea
Logotipo de Ecology Building Society

Respuesta de Ecology Building Society

Hi Vania,

Thank you for leaving us a review and for your continued support over the past seven years. We really appreciate it.

Thank you,
Laura - Marketing Manager, Member Communications

Valorada con 5 estrellas sobre 5

Great all round

Great service, great products, great ambitions and great ethics. What’s not to like?!

12 de octubre de 2025
Opinión espontánea
Logotipo de Ecology Building Society

Respuesta de Ecology Building Society

Hi Philip,

Thank you for taking the time to leave us a review, we really appreciate your continued support.

Thank you,
Laura - Marketing Manager, Member Communications

Valorada con 1 estrellas sobre 5

Avoid this Company at all costs

Avoid this Company at all costs. They string you along for months, take ages to reply, then ask for the same paperwork over and over and finally say you've been timed out and you will have to reapply and pay and do it all over again.....

21 de agosto de 2025
Opinión espontánea
Logotipo de Ecology Building Society

Respuesta de Ecology Building Society

Hi Mrs G Richards,

Thank you for taking the time to leave us a review. We're really sorry to hear that you've had a negative experience.

We've looked into our records but haven't been able to find any recent contact from you. If you'd like to get in touch, we'd really appreciate the opportunity to understand what's happened and see how we can help resolve things.

You can reach us by email at info@ecology.co.uk or call us on 01535 650770.

Thank you again,
Laura - Marketing Manager, Member Communications

Valorada con 5 estrellas sobre 5

Excellent professional service

I have had a savings account with Ecology Building Society for 3 years now. I saw it recommended in the Ethical Consumer magazine which impressed me enough. My brother also recommended them as he has used them a few times over the years, he has his mortgage with them. I have been really pleased so far, absolutely no regrets, a really good decision to join.

4 de agosto de 2025
Opinión espontánea
Logotipo de Ecology Building Society

Respuesta de Ecology Building Society

Hi Rachel,

Thank you for taking the time to leave us a review. We are very proud to be an Ethical Consumer Best Buy for our mortgages and savings accounts. We are pleased that you made the decision to join and I'd like to thank you for your continued support.

Thank you,

Laura - Marketing Manager, Member Communications

Valorada con 5 estrellas sobre 5

Fabulous truly eco building

I approached Ecology Building society nine years ago for a mortgage to build a Straw bale house and have been with them ever since moving my savings over as well. I love the fact they support people like me to build their dreams in a green and natural way.

1 de agosto de 2025
Opinión espontánea
Logotipo de Ecology Building Society

Respuesta de Ecology Building Society

Hi Emma,

Thank you for taking the time to leave us a review. We are so pleased to have been able to help you with a mortgage for you to be able to create your dream home.

We really appreciate your continued support.

Thank you,

Laura - Marketing Manager, Member Communications

Valorada con 5 estrellas sobre 5

I've been saving With Ecology Building…

I've been saving With Ecology Building Society for 40 years. I really like that they were 'green' before it was trendy & they haven't watered down their values. It's great to talk to a real human being on the phone if I need to & the staff have always been friendly & efficient.

31 de julio de 2025
Opinión espontánea
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Respuesta de Ecology Building Society

Hi Briony,

Thank you for taking the time to leave us a review, we really appreciate your continued support over the last 40 years!

Thank you,
Laura - Marketing Manager, Member Communications

Valorada con 5 estrellas sobre 5

Very happy to know my savings are being…

Very happy to know my savings are being used for ethical purposes.

31 de julio de 2025
Opinión espontánea
Logotipo de Ecology Building Society

Respuesta de Ecology Building Society

Hi SV,

Thank you for taking the time to leave us a review, we really appreciate your continued support.

Thank you,
Laura - Marketing Manager, Member Communications

Valorada con 5 estrellas sobre 5

Exceptional values and ethos

Exceptional values and ethos. Great savings rate for Cash ISA. Good customer service. Website needs improving but that sounds like it is on its way. Highly recommend to all.

31 de julio de 2025
Opinión espontánea
Logotipo de Ecology Building Society

Respuesta de Ecology Building Society

Hi Peter,

Thank you for taking the time to leave us a review. You're right we're launching an updated platform later this year along with a new Ecology App, which will make it easier to view and manage your accounts. Watch this space!

We really appreciate your continued support.

Thank you,
Laura - Marketing Manager, Member Communications

Valorada con 5 estrellas sobre 5

A good, ethical and safe place for my money

I’ve saved with the Ecology for over 40 years. I like the ethics, and the staff are always helpful.

29 de junio de 2025
Opinión espontánea
Logotipo de Ecology Building Society

Respuesta de Ecology Building Society

Hi Juliet,

Thank you for taking the time to leave us a review, we really appreciate it. We're especially grateful for your continued support over the past 40 years!

Thank you,
The Ecology Team

Valorada con 5 estrellas sobre 5

I have used the savings facilities of…

I have used the savings facilities of the ecological Building Society for 20 years plus and I have always found them very helpful.

28 de junio de 2025
Opinión espontánea
Logotipo de Ecology Building Society

Respuesta de Ecology Building Society

Hi Carol,

Thank you for taking the time to leave us a review, we really appreciate it. We're especially grateful for your continued support over the past 20 years.

Thank you,
The Ecology Team

Valorada con 5 estrellas sobre 5

No problems

No problems: straightforward online access, decent interest rates

27 de junio de 2025
Opinión espontánea
Logotipo de Ecology Building Society

Respuesta de Ecology Building Society

Hi Dr H M Gee,

Thank you for taking the time to leave us a 5* review, we really appreciate it.

Thank you,
The Ecology Team

Valorada con 5 estrellas sobre 5

Ecological homes

I'm happy to have some of my savings with the Ecology Building Society, knowing that they are contributing to the construction of homes that are not only ecological but beautiful.

27 de junio de 2025
Opinión espontánea
Logotipo de Ecology Building Society

Respuesta de Ecology Building Society

Hi Anne,

Thank you for taking the time to leave us a review, we really appreciate your kind words.

Thank you,
The Ecology Team

Valorada con 4 estrellas sobre 5

A safe place to invest ethically

Having had savings accounts and ISAs with Ecology for nearly 40 years, I can confirm their reliability. I have no experience of what they are like as a mortgage lender, but, due to their ethical policies, my savings with them did not suffer AT ALL in the 2008 financial crash.

27 de junio de 2025
Opinión espontánea
Logotipo de Ecology Building Society

Respuesta de Ecology Building Society

Hi Rohan,

Thank you for taking the time to leave a review, we really appreciate it.

Thank you,
The Ecology Team

Valorada con 5 estrellas sobre 5

Competitive & good use of money

Competitive rates of interest and comforting to know that our money is being used for good causes.

27 de junio de 2025
Opinión espontánea
Logotipo de Ecology Building Society

Respuesta de Ecology Building Society

Hi Janice,

Thank you for taking the time to leave us a review. We really appreciate your feedback and your continued support.

Thank you,
The Ecology Team

Valorada con 5 estrellas sobre 5

OVER 40 YEARS AND NOT ONE COMPLAINT

We have been with the Ecology BS nearly since it's Inception over 40 years ago. I cannot understand the negative feedback back, in our view Ecology is a wonderful society, we have never encountered one bad experience with them. Every time we phone it is always a good experience greeted like a friend and not just a number, wonderful advice given. If you want to hang about on the phone for hours to be greeted by a robotic, scripted telesales person so to the big banks for us Ecology is just perfect.

27 de junio de 2025
Opinión espontánea
Logotipo de Ecology Building Society

Respuesta de Ecology Building Society

Hi M Brown,

Thank you for taking the time to leave us a review and for your continuing support. We really value your feedback.

Thank you,
The Ecology Team

Valorada con 4 estrellas sobre 5

One of the few truly ethical companies…

One of the few truly ethical companies around, including paying all their taxes, and give decent rates rather than gimmicks. Online banking used to be clunky but has improved. With them for many years.

27 de junio de 2025
Opinión espontánea
Logotipo de Ecology Building Society

Respuesta de Ecology Building Society

Hi Nick,

Thank you for taking the time to leave us a review and for your continued support. We are pleased you're finding the online banking better - we're launching an updated platform later this year and a new Ecology App, which will make it even easier to view and manage your accounts.

Thank you,
The Ecology Team

Valorada con 1 estrellas sobre 5

Very poor company

Very poor & very slow! Ny daughter tried to set up an account with Ecology, and ended up not bothering They wanted her to send her passport and driving licence to them in the post as claimed they had not been certified, which she refused to do. Bizarre company with bad practices and what seems like an age to get any sort of reply from them.
Avoid and go with a tried and tested bank or building society would be my advice.

25 de abril de 2025
Opinión espontánea
Logotipo de Ecology Building Society

Respuesta de Ecology Building Society

Hi Nottsop,

Thank you for sharing your feedback and we’re sorry to hear about your daughter’s experience. We understand how frustrating delays can be, especially when documents are involved.

As a responsible lender and savings provider, we’re required to follow strict regulatory checks to protect our members and ensure financial security. This sometimes includes asking for certified ID documents, and we recognise this can feel inconvenient. We’re currently working to enhance our processes, including more digital options, to make things easier while staying secure.

We’re sorry that we didn’t meet expectations this time. We’re rated 4.9/5.0 on Smart Money People so we usually get it right and we’d welcome the chance to learn more and see if we can make amends here. If your daughter is happy to get in touch, she can call us on 01535 650 770 or email savings@ecology.co.uk and we’d be glad to follow up.

Thank you again for the feedback. It’s really important to us because we want to keep improving, which allows us to grow and make even more of a positive impact through ethical finance for people and our planet.

The Ecology Team.

Valorada con 2 estrellas sobre 5

Snails move faster

I applied, via my account,for a regular saver. I thought that as an existing member my application would sail through and be avaiable immediately,or the next day, as is the norm for most building societies. Wrong, after waiting a week I had to phone up to enquire about the application, and was informed it is still sitting on the system and had not been actioned.Worse still, it had not got the electronic signature on it,so when eventually it did get looked at,they would have to send me a form to be signed before going any further,causing further delay. Ecology will have to pull itself into the 21st century if it wants to succeed in selling its products.If I had not got a specific need for this account I would not have bothered going any further with the application.

26 de marzo de 2024
Opinión espontánea
Valorada con 1 estrellas sobre 5

AVOID!

If you value your sanity avoid this mortgage provider. They state on their website that they will lend to more unusual builds this is not true. They are the most incompetent company I have ever had the misfortune come across. They take at least 14 days to answer emails, loose emails, employ incompetent surveyors and string you along for months only to decline on a technicality that was not even correct. Do yourself a favour and save yourself a lot of stress and anxiety and find another company. Would have given then no stars

29 de febrero de 2024
Opinión espontánea

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