Econnex is a legit Australian comparison platform that helps users find and switch electricity, gas, internet, and mobile plans. It’s free to use, simple, and convenient. However, it doesn’t compare e... Ver más
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Consulta las opiniones de los clientes
I’ve used econnex multiple times to compare and switch utilities to get better deals. Always been an easy process using their website to switch. In fact it’s almost easier than going through the utili... Ver más
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They offered gift cards for using their platforms, but never paid out. When I followed up, and provided evidence of my sign-ups, they just gave excuses and then ignored me. They are also known fo... Ver más
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Signed up to have a connection, still 3 days after the connection was arranged to be made there was no electricity, I called them, was told it is still in, "validation" with their company and had... Ver más
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Información sobre la empresa
Escrito por la empresa
Econnex is an Australian-owned comparison platform helping individuals, businesses, and households explore and compare services such as electricity, gas, internet, mobile, solar, credit cards, personal loans, and more. We partner with a range of trusted providers to offer transparent information so you can make informed decisions with no promoted listings or biased recommendations. Our platform is 100% online, secure, and designed to simplify switching. Whether you're looking to save on your bills or find a plan that better suits your needs, Econnex helps you compare, switch, and save - easily.
Información de contacto
Level 18/570 George St, 2000, Sydney, Australia
- 1800013000
- support@econnex.com.au
- econnex.com.au
4,0
Muy bueno
44 opiniones
No consta que solicite reseñas
Esta empresa no ha enviado invitaciones a sus clientes, por lo que es posible que las opiniones no sean representativas
Ha contestado el 100% de las opiniones negativas
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Scam company
Scam company that purchases your information from other vendors. Do not stay on the phone with them.
25 de marzo de 2024
Opinión espontánea
Respuesta de Econnex
We’re sorry to hear that you feel this way. We want to assure you that Econnex operates transparently and in full compliance with privacy laws, including the Privacy Act 1988 (Australia). We do not purchase personal information from third parties, and we only contact individuals who have engaged with us through legitimate channels.
If you have any concerns about how your details were obtained, we’d be happy to investigate further. Please feel free to reach out to us at support@econnex.com.au or 1800 013 000, and we’ll be glad to assist.
Fraudulently submitted a 2nd…
Fraudulently submitted a 2nd application in my name to energy provider WITHOUT my permission.
4 de julio de 2023
Opinión espontánea
Respuesta de Econnex
We take this matter very seriously and sincerely apologize for any confusion or concern caused. Econnex operates under strict compliance with industry regulations, and we do not submit applications without a customer's explicit consent.
We would like to investigate this issue to understand what happened and ensure it is resolved. Please contact us at support@econnex.com.au or 1800 013 000 so we can review the details and assist you as soon as possible.
Econnex online electricity comparison - a con
I did an online comparison electricity suppilers via Econnex. Have to enter personal details, then got a pushy call telling me I had two options, the best with my current retailer. It wasnt the best, I indicated that and that I would not make a decision over the phone. I requested they email me comparison details, they didn't. Got another call, same thing, still no email. They are only after a referral fee, and dont recommend the best retailer. Note their advice "This Econnex Comparison platform is powered by CIMET Sales Pty Ltd ABN 72 620 395 726. We do not compare all brands in the market, or all products offered by all brands. At times certain brands or products may not be available or offered to you. If you proceed with a retailer plan through the Econnex Comparison platform; Econnex Comparison, CIMET Sales and CIMET Sales partners may each receive a referral fee."
23 de septiembre de 2023
Opinión espontánea
Respuesta de Econnex
Thank you for sharing your experience. We sincerely regret any frustration caused and appreciate the opportunity to clarify how our comparison platform works.
Our goal is to provide a convenient way to compare electricity plans based on the information available from our partnered retailers. While we do not compare every provider in the market, we strive to present competitive options tailored to your needs. Transparency is important to us, which is why we disclose how our platform operates, in our terms and conditions.
We apologize if our follow-up calls felt persistent, and we respect your decision to take your time before making a choice. We’d be happy to ensure you receive the comparison details you requested—please contact us at support@econnex.com.au or 1800 013 000, and we will make sure your concerns are addressed.
Received a cold call today
Received a cold call today, have never heard of the company. I told them I was not interested in solar at the moment and he started to become a bit pushy. Would not stop trying to sell to me even though I said many times I'm not interested. I ended up hanging up on him. Cheers.
3 de junio de 2020
Opinión espontánea
Respuesta de Econnex
Thank you for your feedback. We understand that receiving an unexpected call can sometimes be inconvenient. Our team reaches out to inform customers about available options, and we always aim to have respectful and helpful conversations.
We appreciate you sharing your experience, and we will ensure our team remains mindful of customer preferences. If you ever wish to explore energy or solar options in the future, we’d be happy to assist at your convenience.
Wishing you a great day!
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