Econoloft - Loft Conversion Specialists Opiniones 

110
•
TrustScore: 2.5 sobre 5

2,3

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Valorada con 1 estrellas sobre 5

Awful. Paid a £5000 deposit. Haven’t heard from the company in weeks. Won’t answer the phone or respond to emails so we’re completely in the dark. Honestly, avoid avoid avoid. They are still selling b... Ver más

Valorada con 1 estrellas sobre 5

Honestly what a terrible experience with Econoloft. 22 weeks it took for a relatively simple velux conversion. Constant delays, having to project manage it ourselves, terrible communication and... Ver más

Valorada con 1 estrellas sobre 5

Have to agree with the review by S G. We had a loft conversation done in 2021 since when we've had endless small and large problems with it. We reported leaks from our ensuite shower a year ago and Ec... Ver más

Valorada con 5 estrellas sobre 5

Great company, had loft conversion for new bedroom and en-suite recently completed. Great staff from the office down to the tradespeople who did the building etc. All attentive, happy to answer questi... Ver más

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Información sobre la empresa

  1. Empresa de construcción
  2. también en la categoría
  3. Constructor de casas
  4. Constructora
  5. Contratista de tejados
  6. Contratista de tragaluces
  7. Diseño arquitectónico

Escrito por la empresa

Since 1986, the Econoloft team has been operating nationwide and has become one of the most reputable loft conversion companies in the country. We build hundreds of lofts in homes of all shapes and sizes across the country - although our work is concentrated in Greater London and the Home Counties - where space is in the shortest supply. From the initial planning stage to the final construction, we take care of every aspect of the conversion process, including designing the plans in-house. Econoloft only build loft conversions which means your peace of mind is guaranteed. From planning to plaster - we've got you covered. As well as providing you with the space you need now a loft conversion can add thousands to the value of your home, which makes it a great investment for the future. All of our work is bespoke and designed to fit the local area, the house and your personal needs. Offering a one stop shop, free feasibility study and a wealth of knowledge to help you design your dream loft, Econoloft is the obvious choice to add space and value to your home. Get in touch today.

Free Government Endorsed Insurance

10 Year Guarantee

10 Year Guarantee
FREE No obligation estimate. Nationwide family business, building loft conversions for over 40 years.

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2,3

Malo

TrustScore: 2.5 sobre 5

110 opiniones

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14 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Our Econoloft loft conversion

Econoloft converted our old loft into an en suite double bedroom which we are very happy with. Aside from adding value to our home it has made such a difference to our daily lives. We now have more space which comes in handy when we have guests stay.

The works to build the new extension were well managed by a good and helpful team.

We would recommend Econoloft to anyone who wants ti convert their loft into a new room(s).

24 de enero de 2025
Logotipo de Econoloft - Loft Conversion Specialists

Respuesta de Econoloft - Loft Conversion Specialists

Thank you for your kind words. We love hearing from customers who are enjoying their new loft conversions and are pleased that the en suite double bedroom has helped make your guests stays more comfortable. We hope you continue to enjoy your new space for many years to come.

Valorada con 3 estrellas sobre 5

The workmanship from all the…

The workmanship from all the subcontractors was excellent, but the project management from Econoloft was disappointing. Communication between the different players, such as the planning and building supervisors from the council was difficult.

16 de enero de 2025
Logotipo de Econoloft - Loft Conversion Specialists

Respuesta de Econoloft - Loft Conversion Specialists

Thank you for your review. We are pleased that you are happy with the quality of the workmanship on your loft conversion. Regarding your complaints about project management, we can only offer our sympathies. At Econoloft, we do everything we can to simplify the loft conversion process and make it as stress-free as possible. We are, however, subject to the same regulations and bureaucratic hurdles as every other contractor, and sometimes it can take a long time for councils to do their part.

We can see that, in your case, there was a lengthy delay between the final inspection and the issue of your completion certificate by the building inspector. We share our customer's frustration when this happens, but we must emphasise that this is something outside of our control.

Valorada con 5 estrellas sobre 5

Great company delivered what they…

Great company delivered what they promised at the outset, on time.

17 de enero de 2025
Logotipo de Econoloft - Loft Conversion Specialists

Respuesta de Econoloft - Loft Conversion Specialists

Thank you so much for your kind review! We're thrilled to hear that you had a positive experience with us and that we were able to deliver on our promises. Timely service is something we take pride in, and it's great to know it made a difference for you.

Valorada con 5 estrellas sobre 5

A very positive experience.

We recently used Econoloft for our attic conversion (following a recommendation from a friend and neighbour) and the final result exceeded our expectations.

There was always somebody on hand to answer our (many) questions, and we felt reassured that everything was being done to a high and professional standard.

Our lead joiner, Arek, was just amazing! He was professional, tidy, completed on schedule, and his attention to detail was superb. We couldn't have asked for a better joiner!

As well as the joinery (with all the many components that entails), Econoloft also arranged the electricians, plumbers, plasters, scaffolding and skips. This meant there was less for us to do as Econoloft acted as a one-stop-shop for the overall conversion.

We were also eligible for a free decorating offer from Econoloft, which meant we were able to move into our attic much quicker (as the decorating would have taken me a lifetime)!

We are so pleased with the end product – and everybody who has visited us since the work was completed has commented on the high finish and professional workmanship.

Of all the companies we sought quotes from, we felt most comfortable using Econoloft (particularly as we’d viewed an example of their work) and we would highly recommend Econoloft to others.

30 de octubre de 2024
Opinión espontánea
Logotipo de Econoloft - Loft Conversion Specialists

Respuesta de Econoloft - Loft Conversion Specialists

Thank you for your kind words. Our free decorating offer comes around every now and then and has proven to be very popular. We're thrilled you are so pleased with the results, and know you will enjoy your new space for many years to come.

Valorada con 1 estrellas sobre 5

Abandons responsibility and ignores communications down the line

Econoloft converted our loft space in 2006. Over the years, various minor problems emerged which we fixed. However, after our roof leaked, we had roofers in to repair it. They told us that the flat roof had been sloped the wrong way round so over the years the water settled in the crevice which rotted the wood. It cost us nearly £20,000 to repair it. At that time, it became clear that the lighting was vulnerable, so we employed a trading standards electrician to resolve it, who told us that the electrics had been installed incorrectly and potentially dangerously. We engaged him to provide a full electrical report as well as putting it right, which was a further £1000. It also emerged that the shower was not water tight and there were other issues in the shower room, which we have now replaced, costing a further £8000. When we contacted Econoloft about the roof, they told us that, although their flat roofs are now guaranteed for 20 years, at the time ours was installed they were only guaranteed for 10 years. We argued that the roof had been installed incorrectly so the guarantee was irrelevant. Then, after we contacted them about the lighting, copying in trading standards, they simply refused to answer. They had many opportunities to do so, and they still do. We have told them that the evidence that the lighting was installed incorrectly is actually on the Part P certificate, but they showed no interest in looking at it. So my advice to anyone thinking of using this company, is that they will not take any responsibility for any failure of their contractors down the line if they think they can get away with it. Their attitude is not to engage and hope it goes away.
Update*** Further to the reply from Econoloft, I wish to answer their comments. My first reaction is, well at least they are responding to my comments now that it is in the public domain. This is something they would not do once the second issue of the faulty lighting was raised. They ignored it on every occasion, even though I was copying in Trading Standards.
We had a leaking roof, and so it was urgent to get it repaired. It is perfectly true that I raised this with them AFTER work had started on the roof. I did so when the roofing contractor told us that the roof had been constructed incorrectly, so that the slope of the flat roof was towards the crevice instead of away towards the gutter. This was the reason, so our roofer told us, for the damage over the years. Obviously this did not become apparent to us until the leaking began. The original quote for repair was for around £4000. However, when the tiles were taken up, it revealed a lot of damage to the underlying wood construction, and the price went to around £10000. This work further revealed that the damage had moved to the front part of the main roof, where the main girder had been constructed incorrectly, and the bill was now close to £20000. The roofers took many photographs and videos, which I offered to show to Econoloft (I have the emails still), but they weren't interested. We never asked Econoloft to cover the cost, as they are suggesting, but rather to enter some dialogue about their own responsibility, considering the roof was constructed incorrectly.
I did not claim there was a 20 year guarantee. Because I could not find a guarantee in our pack (I should have spotted that red flag) I looked on their website. This claims there is a 20 year guarantee on flat roofs. I was told that when we had ours done, it was only a 10 year guarantee. I couldn't find that in my pack.
We hadn't told them about minor issues because, as they say, some degree of maintenance is necessary, and we bore this. The shower had been leaking some years ago, and so we stopped using it. I never spoke to them about this, and only mentioned it in my review because it was another instance of the shoddy workmanship of the conversion.
When it came to the lighting - since they rightly told us that we didn't give them a chance to come and look at the roof, we had a survey carried out by a Trading Standards electrician which showed that the lighting had been carried out incorrectly and dangerously, and I sent them his report (I still have the email). I then offered them the chance to come and survey it. That was the last I heard from them. They stopped responding to emails because this time they DID have the opportunity to come and inspect how it was carried out wrongly. So when we told them there were no fire hoods, they ignored us, but now this is in the public domain are they responding.
Now they are talking about us 'extorting money'. At no stage did we ask for any monies. But considering the roof and the lighting were carried out incorrectly, thus necessitating paying more than we originally paid for the conversion, I was hoping for them to enter into discussion about a reasonable contribution.

31 de agosto de 2024
Opinión espontánea
Logotipo de Econoloft - Loft Conversion Specialists

Respuesta de Econoloft - Loft Conversion Specialists

The client states that he had a loft conversion completed in 2006. Following a final building control inspection 08/05/06, Econoloft had not heard of any “minor issues” from this client until we received a telephone call and subsequent email dated 14th May 2024 with an attached Invoice for the sum of £10,850, for roof repairs, some 18 years after completion. There seems no explanation how the invoice for the supposed works of £10,850 has subsequently dramatically increased to £20,000.

The client had undertaken the works, paid the invoice and expected Econoloft to then cover the cost, without allowing us to verify any of the claimed issues. Econoloft has stated the standard guarantee at that time was approx. 10 years for an un-maintained felt roof, however with the right care and maintenance they can last considerably longer. We requested the client provide a copy of his signed contract to verify his claim of a 20-year roof guarantee, but this was never provided, as no such guarantee was given.

The further complaint regarding Electrical works omitting fire hoods, would be contrary to Econoloft’s contracted works. Downlighters are not a standard installation, due to the fact they would compromise any flat roof insulation. Clients can sometimes request variations from contracted works directly with subcontractors and without informing the company. Again, a copy of his signed contract would have allowed us to check what electrical installation he had been contracted for, but this was not forthcoming.

Finally it would now appear that a further issue was that the complainant has spent £8000 making repairs to his shower room. Shower screens need periodic re-sealing to maintain being watertight, but it would appear this was not done. Even if there was some issue regarding the installation of the roof, the bathroom, or the electrics, the Latent Damages Act 1986 indicates that the UK government agrees that it is unreasonable to have the benefit of something for well over 15 years and still try to extort money from the initial installer.

It would appear this complainant has never conducted standard maintenance of his home, and expects us to foot the bill for his own negligence. After such a long time, this request is absurd, and as a company we cannot operate under the expectation that we are liable for any and all repairs for the lifetime of a home. Either the complainant is attempting to get major improvements done to his home for free, or has been taken advantage of by another construction company and is desperate to recover the costs.

Valorada con 5 estrellas sobre 5

Econoloft have been FANTASTIC!

I cannot fault Econoloft – a truly exception experience.

The Loft Conversion:
Two double bedrooms, with 6 six Velux windows and a shower room.

The Build:

Lee was an exceptional Project Manager, he kept me up to date each day, with the progress on the build. He has great customer care skills and his craftsmanship has been fantastic. He even made design suggestions as the work developed, which has left us with a beautifully bespoke loft. His team, Gav & Zac were on site everyday and were absolutely fantastic, they worked so hard and did a great job!
The team was always early and really put in a full day. My neighbours even commented how they would have had no idea that they were there. Every day they cleaned up and left everything tidy (and safe for my family).

We have also had the pleasure of being supported by Wes (Electrician), John (Plumber) and Jordan (Tiler). Every person that has been recommended to us has been exceptional at that trade and a pleasure to have in the house.

The Office:

We started our journey with Christine, who was always very helpful and answered all of my questions. She was great and very knowledgeable. As the build progressed, I have had the pleasure of dealing with Susan. Susan has been absolutely fantastic, she is incredibly helpful, she is organised and has ensured everything from an administrative point of view has been sorted.

In Conclusion:

We have now lived in our new rooms for a couple of months, the work is perfect and the rooms look amazing. The design is exactly what we needed and has transformed our family living space. For anyone considering a loft conversion I would say go for it! I would have absolutely no hesitation in recommending Econoloft – they have been quite simply FANTASTIC! My friend has been so impressed, she has just booked them to do her loft!

11 de agosto de 2024
Opinión espontánea
Logotipo de Econoloft - Loft Conversion Specialists

Respuesta de Econoloft - Loft Conversion Specialists

Wow - thanks so much Lara. We are so pleased that you have enjoyed working with us. We will pass your comments on to the team.

Valorada con 5 estrellas sobre 5

Highly recommend

We had been thinking about a loft conversion on our house for some time but didn’t really know where to start. The fact that Econoloft arrange everything from plans to tradesmen was very appealing. The process was very straightforward, and we received the quote and plans very quickly. The office staff were also very friendly and prompt at answering any queries we had.The fixed price was also a great help so that the project came in on budget. The builders we had (GNC Developments, Warrington),were superb and liased directly with Econoloft so that the process was as stress free as possible for us.
The finished master bedroom with dressing room and en-suite has made such a difference to our family and we have created an extra bedroom too. Would highly recommend Econoloft!

1 de enero de 2024
Opinión espontánea
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Respuesta de Econoloft - Loft Conversion Specialists

Hi Stephanie, thanks for your feedback, much appreciated.

Valorada con 2 estrellas sobre 5

Shoddy experience, great builders

The loft conversion work started positively in December 2022. The PM explained the whole process to me and the timelines with detailed instructions and videos. The scaffoling was erected and the builders started work promptly. By mid Feb the work was 90% complete and thats when the problems started. The project manager assigned was incompetent in handling the dependencies in completing the rest of the work and it took 3 months to put the staircase, plumbing, electric works etc. The builders accidently damaging the first floor ceiling. The damage caused was due to negligence by the builders as assessed by the Econolofts plasters. But econoloft failed to take responbility at the beginning. After escalating they agreed to pay for the painting of the ceiling in case I leave a positive review (As mentioned to me by Pete). However when the painter and plastered came home they informed me that econoloft had not agreed to pay so far. So I agreed to pay them for the time being to get the work done. Till date I have not received any update on payment. The glass ballustrate in the second floor staircase has not been fixed so far even after several attempts. I have not received a building inspection certificate. And every time I have to chase Pete to get this done. I cannot believe that anyone in econoloft believes this is normal or acceptable behaviour. While I can ingore the delays and project management issues, rest of the experience left a sour taste.

25 de enero de 2024
Opinión espontánea
Logotipo de Econoloft - Loft Conversion Specialists

Respuesta de Econoloft - Loft Conversion Specialists

Hi Nitin, we are disappointed to read your comments. We have discussed the issues you raised here at length and worked to resolve them with you.

Valorada con 5 estrellas sobre 5

Excellent & Quality Loft Conversion Experience - Econoloft

Given how big the loft conversion decision is, we wanted to share our experience to help others make their choice. We were very excited but quite anxious and worried about conducting what is major construction at our property, in converting our loft into a new family space.

Whilst we are sure there is not a perfect company or perfect experience, we feel the process, approach and experience of using Econoloft was exactly what we were and could have hoped for really.

They arranged for visits to recent conversions and we had a fair few visits from Econoloft to talk through the quote and contract. We were impressed with their knowledge and experience and we appreciated their complete understanding that we wanted as little disruption as possible to our day to day life, so they worked hard to give lots of notice to noise and always accessed the loft from the ladders, scaffolding and roof etc and only asked for access to the property when necessary.

We liked the delivery process and phasing of the project stages and payments, as well as advice and access to an site manager who helped resolve any onsite issues.

The quality of the work has been spot on too and they were very flexible and accommodating when I wanted to do some extra work.

It has all come together nicely and a good experience. Happy to recommend Econoloft for loft conversion projects.

3 de abril de 2023
Opinión espontánea
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Respuesta de Econoloft - Loft Conversion Specialists

Hello Sal, many thanks for your review. We are delighted to hear about your positive experience.

Valorada con 5 estrellas sobre 5

Great company - Brilliant Loft.

Great company, had loft conversion for new bedroom and en-suite recently completed. Great staff from the office down to the tradespeople who did the building etc. All attentive, happy to answer questions and advise. Big thank you to Pete, Susan, Edward, Kryzstoff, Artur, Duane and gang, Santri and John & Mohammed. Looks amazing would recommend.

27 de septiembre de 2023
Opinión espontánea
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Respuesta de Econoloft - Loft Conversion Specialists

Thanks so much Sam - we will be sure to let the team know. Thanks for taking the time to review us.

Valorada con 5 estrellas sobre 5

Fascia board repairs.

I recently contacted Econoloft who had previously done an excellent job on our Loft conversion. It has been quite a few years since the job was originally completed, but I had a slight problem with one of the fascia boards. Econoloft were quick to get back to me and Pete who came out from Econoloft carried out the repairs in his usual professional manner. I knew Pete, as he had carried out the original work on the loft extension and Pete and his team were excellent then, so I was pleasantly surprised to find that Pete was still working there. I cannot praise Pete and Econoloft enough for the excellent aftercare.

28 de julio de 2023
Opinión espontánea
Logotipo de Econoloft - Loft Conversion Specialists

Respuesta de Econoloft - Loft Conversion Specialists

Hi David, thanks so much for your kind words. We will let Pete know.

Valorada con 5 estrellas sobre 5

Positive, Professionalism, Quality, Responsiveness, Value

It's nearly a year since completion and we are still really happy with our two new bedrooms and shower room. It's made such a difference to our house and family. It stayed nice and warm up there during the winter and was fine through the summer heat too.

Absolutely no complaints from our experience. They gave us good down to earth advice when we were making our initial plans, the price was competitive, all the trades that came in were professional and very helpful and the project was finished on budget and pretty much on time! The builder assigned to us was particularly great - friendly, professional and worked very hard to get things finished to a high standard.

11 de julio de 2022
Opinión espontánea
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Respuesta de Econoloft - Loft Conversion Specialists

Derek, thanks so much for taking the time to write your review, it's much appreciated.

Valorada con 5 estrellas sobre 5

A Professional and Capable Company

Of the five companies we contacted to take on the project, Econoloft proved to be the most professional during the initial stages, from the first appointment, drawing up the plans, planning application and ensuring all the required materials were in place at the correct time. They also arranged for the scaffolding to be completed and signed off by the appointed day. The project was the conversion of a double hip gable roof which entailed the construction of a completely new roof. The construction, led by head joiner Sotir and his team, proceeded at pace and was completed in an impressive eight weeks. The quality of the workmanship from each trade, builder, plasterer, plumber and electrician was first class. Always happy to go that extra mile Sotir ensured the smooth running of the construction with minimal inconvenience. A job of this size will always present unforeseen potential problems, but Sotir was always able to suggest solutions drawing on his considerable experience. We are very happy with the new space created covering the footprint of the house and congratulate all involved on a well-managed and executed project. Thank you.

16 de mayo de 2022
Opinión espontánea
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Respuesta de Econoloft - Loft Conversion Specialists

Hi Ian, what a lovely review, so glad you like your new loft.

Valorada con 5 estrellas sobre 5

Excellent Loft Conversion

Recently had my loft converted by Econoloft. From start to finish, the experience was fantastic! The team was professional, efficient, and skilled. They turned my dusty old attic into a beautiful and functional living space. The quality of work was top-notch, and the attention to detail was impressive. The project was completed on time and within budget. I couldn't be happier with the outcome and would highly recommend Econoloft for anyone looking to convert their loft.

15 de marzo de 2023
Opinión espontánea
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Respuesta de Econoloft - Loft Conversion Specialists

Thanks Hannah, delighted to hear you had such a positive experience.

Valorada con 5 estrellas sobre 5

I have too praise Econoloft for their…

I have too praise Econoloft for their exceptional services, attention to detail, and professionalism throughout the entire process. Their workmanship is top-notch, and they use only high-quality materials to ensure that my project is of the highest standard.

One of the key strengths of Econoloft is their ability to listen to their clients' needs and preferences, ensuring that each loft conversion project is tailored to meet the individual needs of the customer. Their team is highly communicative, keeping me informed at every stage of the process and addressing any concerns or issues promptly.
They are committed to staying within budget while delivering the highest quality workmanship.

Overall, if you are looking for a reliable, professional, and highly skilled loft conversion company, Econoloft is an excellent choice. Their reputation for exceptional customer service, high-quality workmanship, and competitive pricing make them one of the best in the industry
thanks j macall

3 de marzo de 2023
Opinión espontánea
Logotipo de Econoloft - Loft Conversion Specialists

Respuesta de Econoloft - Loft Conversion Specialists

Wow - thanks Taylor. I have passed on your comments to the team.

Valorada con 5 estrellas sobre 5

Econoloft were fantastic

Econoloft were fantastic! The company who came to see us first said that our loft would be very hard to do a conversion in, due to the hight of the roof, they said we would have to have a whole new roof fitted costing over 100k for the roof alone. Then Econoloft came along and it was no hassle at all, they just raised the height of our current roof and now we have a lovely new loft with two double bedrooms and a shower room in the roof space. We’re really happy with the quality of the work, the value for money and Lee our foreman kept us up to speed throughout the process. Lastly this conversion has added a significant amount of value to our house given the investment we’ve made, so we’re extremely happy

5 de diciembre de 2022
Opinión espontánea
Logotipo de Econoloft - Loft Conversion Specialists

Respuesta de Econoloft - Loft Conversion Specialists

Hello, thanks so much for your feedback - we will pass your comments back to the team.

Valorada con 5 estrellas sobre 5

Dormer - Loft conversion with ensuite

They were professional from initial quote to finalizing the project.
I have a loft conversion done by econoloft and I am very pleased with the work and the teams worked in my loft as well very prompt office staff, they were always there for me.
I had a couple of issues during the projects but the teams were very patient and dealt with it instantly, even the director/owner Robert gets involved with the project, which gave me confidence on the company.
The price is increased before the project started compared to initial quote, which I get upset at the beginning but it was fixed for the rest of the project as promised so I am pleased.
I am happy with the quality of the work and the attitude of the joiners/electrician/plasterer and plumber , they all worked very hard and done fantastic job.
Good value for money!!
Thank you Econoloft - keep up the good work!
Ozan Erten

1 de diciembre de 2022
Opinión espontánea
Logotipo de Econoloft - Loft Conversion Specialists

Respuesta de Econoloft - Loft Conversion Specialists

Ozan, thanks for taking the time to give us your feedback, it's greatly appreciated.

Valorada con 4 estrellas sobre 5

We used Econoloft to do our loft…

We used Econoloft to do our loft conversion last year. Of all the companies we approached they were by far the best in terms of value for money. Our builder, Slawak, was excellent. His labourer left after a few weeks so he had to finish the whole job on his own which meant it took longer than expected but every aspect of the work (apart from plumbing and electrics) was completed by him so a very good job. Would definitely recommend!

9 de agosto de 2022
Opinión espontánea
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Respuesta de Econoloft - Loft Conversion Specialists

We will pass on your kind comment to Slawak and his team, thanks

Valorada con 4 estrellas sobre 5

Overall we are thrilled with our new loft

Overall we are thrilled with our new loft and every time I go up there I think how fabulous it looks - it is also good during this heatwave as the hot air goes up there and disappears through French doors and velux windows leaving the rest of the house cooler.
Our loft was a complicated one and needed the roof raised so we had to get planning permission which took a while as it was turned down first time and the plans had to be changed. However once we got permission Econoloft started very promptly and the building team headed by Marian worked very hard to get the dormer up quickly in February and March during some very wet and stormy weather. There were some delays along the way with other trades coming in and some coordination issues between them and the joiners which slowed it down. The plasterer John was excellent as was the plumbing team headed by Duane and the electrics headed by Wes were also great. Although it took longer than we had hoped it was basically ok as the work was mostly accessed from outside.
Caroline in the office was always helpful and we found all the Econoloft team pleasant to deal with.

We would definitely recommend Econoloft for although our loft conversion took longer than we had hoped we are very pleased with the end result.

19 de julio de 2022
Opinión espontánea
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Respuesta de Econoloft - Loft Conversion Specialists

Thankyou for taking the time to write this. Marian and everyone will be so pleased to hear how happy you were. Enjoy!!

Valorada con 4 estrellas sobre 5

EN1 1JH

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Econoloft Ltd
3 Beckenham Rd, West Wickham BR4 0QR
Construction Company
Oliver Adamson
42 points
8 hours agoWe had a dorma loft conversion completed by Econoloft. Overall the workmanship and communication was a 4 out of 5 star experience. I would recommend. This was our first experience in terms of home extensions and it was overall a bit of a stress but that I understand is the nature of the beast, especially in testing times (Covid, Brexit, Supply chain hold ups, rising material costs etc etc) We were recommended Econoloft through a friends parents, who had their loft conversion done. We engaged another firm to get a quote and we decided to go with Econoloft mainly because the sales man (Ed) was funny, engaging and came across as honest and knowledgeable. The planning process and drawing design took a while but was relatively pain free, and we managed to secure a start date earlier than expected just after Christmas 21. There was a slight issue in terms of pricing though....... which in hindsight was reasonably well handled by the owner of the firm. We had been quoted material costs almost six month prior to our star date and due to market conditions the price of wood, steal, transport, etc etc had risen so Econoloft called us to let us know our overall quote would rise by £5k - never nice news but I believe a fair and honest indication of where material costs where at that stage in the UK. The delivery of goods was fine and our joiner (Ergus/Gus) was totally brilliant. Easily the best tradesman we got to work with. He built the shell in super quick time, while keeping us informed and being respectful and tidy around the property. He worked alone as well which was remarkable as he finished his part very rapidly. Up to this point we were delighted with progress and it was only really when the other trades became involved that the process slowed down, first fix plumbing/electrics went fine, but the wait times in between were slow. It took a lot of organising between myself the Econolift office and the tradesperson to agree dates for work to be carried out. Ultimately because of a busy period after Covid I would imagine. The plasterer was great and work tirelessly for us, and did a fab job. The bathroom install was a bit of a faf as I had previously ok'd all the products we were going to provide to the plumber only to find out the shower tray would not fit as there was a steal running directly below the waste plug area.... frustrating and expensive as that was part of a complete pack of shower parts so could not return and had to find an alternative shower tray - holding up build time - not the end of the world I guess. It was also a further frustration that the Econoloft tiler we were directed to didn't fancy traveling to our job - so we were forced to find our own local tiler (who was great, thankfully) Eventually everything was finally completed a few weeks ago now, we had noticed damage to our first floor ceilings in a few rooms, Econoloft provided a painter decorator to repair these (without charge) - so we are all done now. We were quoted 8-10 weeks but the overall completion took 16 weeks - It is a frustrating process at the best of times and the last few years have made it an even more disrupted - I am completely happy with the overall outcome, we have an awesome loft that has been built to a great standard. Yes, communication from the office could have been quicker at times and it would have been nice to have trades more readily available than we experienced, but these are things that overtime will subside, overall when I weigh up cost/time/disruption/finished product I would 100% recommend Econoloft. Just be prepared it will take longer than you are quoted and you will have to stay on top of the office occasionally.

23 de junio de 2022
Opinión espontánea
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Respuesta de Econoloft - Loft Conversion Specialists

Thankyou for taking the time to write a great and honest review. Times have been hard and with understanding customers have managed to over come some hurdles. We appreciate your feedback and do hope you enjoy your new space.

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