Eden Holistic Pet Foods Opiniones 

4102
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I cannot say enough wonderful things about Eden Dog Food Supplier, and especially about Tara Mason. From the moment we arrived, Tara was absolutely exceptional. She was incredibly knowledgeab... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Wish I'd discovered Eden dog food a year ago when my fussy spaniel was a puppy. After trying 10 + different brands of wet & dry dog foods that my pup wouldn't touch or ate once then turned her nose up... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Our cats have Eden original cuisines biscuits. It’s high protein content means that it’s one of the only biscuits that can be fed alongside a raw diet. We buy a huge 10k sack which lasts us several m... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Excellent quality dog and cat food. Our dogs particularly like the ‘Semi moist’ varieties. Although one of our dogs can be picky but there is a good range of flavours and she likes at least two. Eden... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de alimentos para animales
  2. Tienda de animales
  3. Tienda de suministros para mascotas

Sobre Eden Holistic Pet Foods

Escrito por la empresa

Eden Holistic Pet Foods, helping to support animal health through nutrition since 2012. Eden Holistic Pet Foods have been created and developed with nutritionists and in accordance to FEDIAF standards to achieve the optimal ratio of meat and fish to fruits, vegetables, herbs, minerals and botanicals, thus creating a nutritionally balanced natural pet food whilst being totally tantalizing. Our pets rely on us to make the best decisions for them, and one of the best and the most important decisions you can make as a pet owner is what food is fuelling them.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

4 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(4102)

32 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

I fed my dog on the moist kibble for…

I fed my dog on the moist kibble for years

Swapped to raw and dried kibble as he liked it at my boarders then been around the houses and circled back about to reorder moist kibble again

You can smell the ingredients which show the quality

My dog is so happy to be back eating Eden

14 de noviembre de 2025
Opinión espontánea
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Respuesta de Eden Holistic Pet Foods

Good Morning Lisa,

Thank you so much for sharing your experience! It’s wonderful to hear your dog has enjoyed the journey through different foods and is now happily back on our moist kibble.

We’re proud that the quality of our ingredients is noticeable, and it’s lovely to know your dog is thriving and enjoying his meals again. We are so happy to have you as members of the Eden Pack!

Tara Mason
Customer Care Coordinator

Valorada con 5 estrellas sobre 5

Great service

On ordering my Eden , it arrives well packed and safe. Orders usually arrive about 2 days afterwards.
My dogs love the kibble and the treats. Thank you Eden.

27 de octubre de 2025
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Respuesta de Eden Holistic Pet Foods

Good morning Carolanne,

Thank you very much for leaving a 5-star review for your recent experience with us. It is sincerely appreciated! We are pleased to hear that your order arrived promptly and that the food is being enjoyed by your dogs.

We will pass on your positive feedback about the packing of our products to our warehouse team, and if we can offer any further support, please don't hesitate to get in touch.

We look forward to your next order with us, and I hope that you have a great day! :)

Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods

Valorada con 4 estrellas sobre 5

My puppy is a fussy eater but she loves…

My puppy is a fussy eater but she loves the wet food in gravy mixed with her own kibbles. She is not yet a fan of the Eden dry kibbles yet...hope in time, she will come to love it too.

11 de octubre de 2025
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Respuesta de Eden Holistic Pet Foods

Hi Jenny,

Thank you very much for taking the time to share your review with us, it is sincerely appreciated!

It is wonderful to hear that your girl is enjoying her mixed diet with Eden wet food playing a key part! If you would like any further support with potential kibble options that may suit her preferences, please don't hesitate to reach out to our team at info@edenpetfoods.com and we would be happy to help you.

Have a lovely day! :)

Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods

Valorada con 5 estrellas sobre 5

Excellent service and products

I have a cat with a damaged, very sensitive gut, so I wanted to find a high quality food that could cater for his needs after being on a veterinary single source for 2 years. I have just started him on Eden and so far so good! He loves it and doesn’t leave a morsel and badgers me for more!
A great company with superb customer service and I would highly recommend their products for your pets.

1 de octubre de 2025
Opinión espontánea
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Respuesta de Eden Holistic Pet Foods

Good morning Denise,

Thank you very much for your 5-star review following your experience with us. It was a pleasure being able to support you and I sincerely appreciate your kindness regarding my service.

It is absolutely wonderful to see that your cat is able to enjoy some variety in their diet after finding a suitable food from our range and we are glad that they are licking their bowl clean!

We look forward to your next order with us, and I hope that you have a great day! :)

Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods

Valorada con 5 estrellas sobre 5

My dogs love it!

Dogs love the food! Delivery and ordering is always very easy and never had any problems. Thank you.

17 de enero de 2025
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Respuesta de Eden Holistic Pet Foods

Good morning Chris,

Thank you very much for your 5 star review! We are very glad to hear that the food is being enjoyed and we have been able to provide you with an efficient and simple ordering experience!

We sincerely appreciate your feedback and look forward to your next order with us. If you have any further queries, please do not hesitate to ask and we would be happy to help you. Have a lovely day! :)

Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods

Valorada con 5 estrellas sobre 5

So we received two free samples of the…

So we received two free samples of the Eden turkey and goose and the duck and herring gourmet kibble from Triyit. Our 17 and a half year old very spoilt mini dachund absolutely loved them both. Full of amazing British ingredients. Highly recommend

18 de septiembre de 2025
Opinión espontánea
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Respuesta de Eden Holistic Pet Foods

Good afternoon Helen,

Thank you very much for sharing a 5-star review of your recent experience with us, it is sincerely appreciated!

We are very glad to hear that your dachshund has enjoyed our Gourmet kibble and that you are pleased with the quality of our products! If we can offer any further support or product suggestions, please do not hesitate to reach out and we would be happy to help you.

I hope that you have a great day! :)

Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods

Valorada con 1 estrellas sobre 5

Ordered a set of samples 28.08 for 5,-…

Ordered a set of samples 28.08 for 5,- (ok, it’s nothing, but still). Received nothing yet, also no response to several emails.

28 de agosto de 2025
Opinión espontánea
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Respuesta de Eden Holistic Pet Foods

Hi Marieke,

Thank you for reaching out and making us aware of this issue.

First and foremost, I’m so sorry for the delay with your sample. This is by no means a reflection of the high standards of service we aim to provide, and I'm eager to get this sorted for you as quickly as possible.

I’ve checked our inbox carefully, but unfortunately I can’t find any emails under your name. I also wasn’t able to locate an order placed under the name Marieke in our system.

To ensure we can assist you as quickly as possible, I kindly ask that you reach out to us via live chat. You can access it through our website by enabling “functional cookies” and selecting the blue speech bubble at the bottom right-hand corner of the screen. If you request to “speak to an advisor,” you’ll be directed to me and I’ll be able to help you further.

You’re also very welcome to email us at info@edenpetfoods.com if you prefer, though I do recommend live chat for the fastest response.

Thank you for your understanding in this matter, I look forward to hearing from you!

Tara Mason,
Customer Care Coordinator.

Valorada con 5 estrellas sobre 5

Wish I'd discovered Eden dog food sooner

Wish I'd discovered Eden dog food a year ago when my fussy spaniel was a puppy. After trying 10 + different brands of wet & dry dog foods that my pup wouldn't touch or ate once then turned her nose up at it. I finally found a dry food that she loves so she's been enjoying Eden 80/20 original & the gourmet range that she eats with great enthusiasm. I'm impressed with the speed at which it arrives & the friendly customer service offering helpful advice. I recommend this dog food.

7 de septiembre de 2025
Opinión espontánea
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Respuesta de Eden Holistic Pet Foods

Hello Vivienne,

Thank you very much for getting in touch with us and sharing your lovely review of your Eden Experience!

Everyone at Eden is delighted to hear that you had such a positive experience, and it is lovely to know that our Gourmet & Original kibble has been able to support your fussy dog.

We are always happy to help you, and if you require any further support, please do not hesitate to get in touch. Have a great day! :)

Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods

Valorada con 5 estrellas sobre 5

Kibble your furry friends will aproove…

Kibble your furry friends will aproove of. Highly recommended

11 de noviembre de 2024
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Respuesta de Eden Holistic Pet Foods

Good morning Kim,

Thank you for sharing your review of your recent Eden Experience! We sincerely appreciate your feedback.

We are very glad to hear that your pets have enjoyed their kibble and it's great that you would recommend our products to other pet owners.

We look forward to your next order with us, and I hope that you have a great day! :)

Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods

Valorada con 5 estrellas sobre 5

Got her appetite back.

Tried several flavours for both my dog and cats. The dog loves it and my daughters cat took to it straight away. My elderly calico has not been interested in eating for a while but guess what? She now waits by her bowl in the morning. I can't be happier. Thank you so much Carol, for your passion and dedication, to your pets and mine!

2 de agosto de 2025
Opinión espontánea
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Respuesta de Eden Holistic Pet Foods

Good Morning Deborah,

Thank you so much for your kind words & for taking the time to share your experience with us.

It’s wonderful to hear that all of your pets are enjoying our food, and especially heartening that your calico has her appetite back! We truly appreciate you trusting us with their wellbeing, and hope to serve you for years to come.

Tara Mason,
Customer Care Coordinator.

Valorada con 5 estrellas sobre 5

Luna went crazy eating her biscuits

Luna went crazy eating her biscuits. The absolute best of the dry food for our cat!

2 de septiembre de 2025
Opinión espontánea
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Respuesta de Eden Holistic Pet Foods

Good afternoon Gillan,

We sincerely appreciate you sharing a 5 star review for your recent experience with us. It is wonderful to hear that Luna thoroughly enjoys her dry kibble, we are glad that it can energise her and gives her a complete and tasty diet! :)

We look forward to your next order with us, and I hope that you have a great day! :)

Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods

Valorada con 5 estrellas sobre 5

both cats love this food

both cats love this food, the tins are ample for a few meals..

26 de agosto de 2025
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Respuesta de Eden Holistic Pet Foods

Good morning Susan,

Thank you very much for sharing your review of our cat wet food range, it is sincerely appreciated!

We are very glad to hear that your cats are enjoying their food and we look forward to seeing them continue to thrive on our products going forward.

If you have any questions about our products, please don't hesitate to get in touch with us. We look forward to your next order with us, and I hope that you have a great day! :)

Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods

Valorada con 5 estrellas sobre 5

Dry food was never a favourite with my…

Dry food was never a favourite with my cats but I had heard how good it is and decided to give it a try. My cats love it and its good to know that they are eating something that isn't bad for them.
Absolutely would recommend this to anyone with a fussy cat they won't be disappointed

25 de agosto de 2025
Opinión espontánea
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Respuesta de Eden Holistic Pet Foods

Good Morning Susan,

Thank you so much for your kind review!

We’re thrilled to hear that your cats are enjoying the food, especially since dry food isn't typically their favourite. It’s wonderful knowing they’re both happy and we are delighted to have them as new members of the Eden Pack!

We really appreciate your recommendation, it means a lot to us! Thank you very much for your custom with Eden, we look forward to serving you and your pets for years to come.

Tara Mason,
Customer Care Coordinator.

Valorada con 5 estrellas sobre 5

Great Product

Great product and great company. My cats all love it and the normal indicators of healthier food all show up with Eden -- fur condition, poop health, etc. Also, genuinely unbelievably fast shipping. I've ordered before at 2PM and received the order the next morning, and I don't even pay for expedited shipping.

I found them on Pet Food Expert as I needed to go back to kibble after a few years on raw and wanted something that wouldn't be disastrously unhealthy. Eden hits that sweet spot between healthy and affordable. They're undeniably pricey, yes, and if I told people how much I spend on cat food they would probably think I'm insane, but compared to the top tier of cat kibble it's definitely affordable.

The company is much more ethically run than other big cat food brands as well, and a lot more transparent about their processes and the like.

14 de noviembre de 2024
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Respuesta de Eden Holistic Pet Foods

Good morning Nick,

Thank you very much for taking the time to share a 5-star review for your experience with us, as well as your kind feedback about our products and service.

We are delighted to hear that your cats are thriving on our foods and that you faced an efficient delivery experience. It is fantastic to see that our products have supported your expectations for high quality and price, and we work hard to ensure that your pets will get as many benefits from the food as possible.

Your feedback about our service, ethics and transparency are sincerely appreciated and we are proud that we can provide you with a high-quality product for your cats.

We look forward to your next order with us, and I hope that you have a great day! :)

Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods

Valorada con 1 estrellas sobre 5

Free trial - not true

Was sent link to trial your pet foods and nothing, just sign up to your website and news letter.

13 de agosto de 2025
Opinión espontánea
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Respuesta de Eden Holistic Pet Foods

Good Morning Nikki,

I’d like to apologise for any confusion caused by our recent Try Before You Buy campaign.

This offer is only available to new customers who have not purchased from us before. It can also only be accessed via an authorised source, specifically an advert from Eden Pet Foods that you see directly on Facebook or Instagram. Unfortunately, accessing this using any alternative links, including those from 3rd party websites, will make you ineligible for this offer and prompt you to sign up to our mailing list as an alternative.

If you have a screenshot of the page you were directed to, I’d be happy to check whether it was from a genuine source and advise you further. Please send it to us at info@edenpetfoods.com.

Thank you for your understanding, and I look forward to hearing from you.

Tara Mason,
Customer Care Coordinator.

Valorada con 5 estrellas sobre 5

Chester loves these sausages

25 de julio de 2025
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Respuesta de Eden Holistic Pet Foods

Good afternoon Anita,

Thank you very much for leaving us a 5-star review, it is sincerely appreciated!

We are very glad to hear that Chester has been thoroughly enjoying our succulent sausage treats and we hope that they become a staple of his training regime! If you need any further support, please don't hesitate to contact us!

We look forward to your next order with us, and I hope that you have a great day! :)

Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods

Valorada con 5 estrellas sobre 5

Fantastic food

Fantastic food!
My cats fur feels incredible after being on this food for a couple of months, they both seem more energetic too, they both took to the food straight away - I added it bit by bit to their old food to slowly switch them over but they had no issues with the new flavour at all

Thanks Eden!

8 de julio de 2025
Opinión espontánea
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Respuesta de Eden Holistic Pet Foods

Good morning Casper,

Thank you for sharing a 5-star review for your experience with us, it is sincerely appreciated!

We are so glad to hear that tour cats are thriving on our food after their transition to Eden, and that you are able to see the benefits of our products firsthand.

If you ever have any questions that we can support you with, please do not hesitate to get in touch and we would be happy to help you!

We look forward to your next order with us, and I hope that you have a great day! :)

Rhianna Williamson
Customer Care Advisor
Eden Holistic Pet Foods

Valorada con 5 estrellas sobre 5

Very prompt delivery

24 de junio de 2025
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Respuesta de Eden Holistic Pet Foods

Good Morning Dawn,

Thank you for sharing your delivery experience with us.

I am very pleased to know your items arrived promptly and in good condition.

Providing a speedy service is one of our main goals, and I am thrilled to see that this has been reflected in your experience shopping with us.

Tara Mason,
Customer Care Coordinator.

Valorada con 5 estrellas sobre 5

Service was good and fast

Service was good and fast. Dogs and cats love it.

24 de junio de 2025
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Respuesta de Eden Holistic Pet Foods

Good Morning Kate,

Thank you for reaching out to share your experience with us.

I am delighted to hear you felt our service was efficient. Our warehouse team work diligently to fulfil as many orders on a same-day basis as possible- I will be sure to pass on your thanks!

We are very pleased to hear that your pets are enjoying Eden; they are valuable members of our pack, and we hope they continue to thrive on Eden for years to come!

Tara Mason,
Customer Care Coordinator.

Valorada con 5 estrellas sobre 5

I found Eden by chance and I'm so glad…

I found Eden by chance and I'm so glad I did.
The best food we have found!
Customer service is excellent and delivery very quick.

18 de junio de 2025
Opinión espontánea
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Respuesta de Eden Holistic Pet Foods

Good Morning Zoe,

Thank you so much for sharing your positive experience with our products and service!

We’re thrilled to hear that you’re happy with your decision to switch to Eden, and we’re equally excited to have you as part of the Eden pack

Should you ever need any assistance, please don't hesitate to reach out to our amazing team via info@edenpetfoods.com.

I hope this helps, have a lovely day! :)

Tara Mason,
Customer Care Coordinator.

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