Their products are good but to keep a customer/ school over 2 weeks waiting for a package that after caps and emails they eventually said it was out of stock, it's terrible costumer service, letting... Ver más
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Consulta las opiniones de los clientes
Absolutely brilliant products. The emotional footballs have been a massive hit with the children and adults as we played circle games and bouncing the balls in the water, throwing, catching expressin... Ver más
La empresa ha respondido
Oh Gosh, Where do I start? This company went above and beyond. We are in Australia and they worked with us to send something that only they had! My grandson loves his big wheels!
A very well-packed and promptly delivered purchase. The two Bilibo toys we have bought for our grandchildren have gone down really well. It is a physical toy that they can use indoors; it's great fun... Ver más
La empresa ha respondido
Información sobre la empresa
Escrito por la empresa
Educational toys, equipment and furniture for schools, nurseries, charities and home!
Información de contacto
71-75 Shelton St, WC2H 9JQ, London, Reino Unido
- +44 20 3318 1046
- care@educationaltoys.co.uk
- educationaltoys.co.uk
Invita a los clientes a opinar
Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.
Ha contestado el 33% de las opiniones negativas
Suele responder en menos de 1 mes
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Thank you so much!!
Oh Gosh, Where do I start? This company went above and beyond. We are in Australia and they worked with us to send something that only they had! My grandson loves his big wheels!
Birthday present
Received my item and the box was damaged and swashed. As this was to be a gift I contacted the company and informed them of this.. No reply. I emailed again. No reply. Eventually a reply but all the wrong info on the email. I sent a corrected email again and got a reply saying would send a replacement.....still waiting and no forthcoming info on delivery although they said there would be, this was 3 days ago........not very good,
Their products are good but to keep a…
Their products are good but to keep a customer/ school over 2 weeks waiting for a package that after caps and emails they eventually said it was out of stock, it's terrible costumer service, letting down all those kids ! If you cannot fulfill an order, have the decency to let your customer know, especially after you kept the money 3 weeks. Hope it folds so a better company can take over and do a proper job. Complete shambles of a company
Slow to get back to you when there is an issue
I was sent the wrong item and it took a while to get a response from customer care. No apology was given they just wanted proof that I had the wrong item! To be fair they promptly delivered the replacement item (that's why they have 2 stars not one) but I found out that the box that was picked up was dumped by the delivery company, which as it had my name and address on could have got me into trouble for fly tipping had it not been discovered by a neighbour. This is my first dealings with this company and I won't use them again.

Respuesta de Educational Toys
Best value for what I was looking for
Best value for what I was looking for. Arrived on time and well packaged. Very satisfied!

Respuesta de Educational Toys
No help cancelling an order
***Edited***
I received an email from educationaltoys 3 days later. They stated they would issue me a refund and were very kind. I'm so glad this worked out!! Thank you educationaltoys!
I placed an order thinking it would have free shipping as was stated on the website, but was charged a shipping fee of over $200. I've emailed the customer service email twice for help, once immediately after the transaction, and once this morning (day after), with no response. I'm needing to cancel my order, but none of the phone numbers I've found for educationaltoys will work through my app.

Respuesta de Educational Toys
Our order arrived but a wrong item had…
Our order arrived but a wrong item had been sent.
I contacted the company straight away and they sent out the correct item within a few days. I was also able to keep the item which had been sent by mistake.
Thank you so much

Respuesta de Educational Toys
Best toys i have purchased
Best toys i have purchased, need for extra connectors if they van be sold separately

Respuesta de Educational Toys

Respuesta de Educational Toys
Items sent promptly and packaged very…
Items sent promptly and packaged very well.

Respuesta de Educational Toys
Quick delivery and great product just…
Quick delivery and great product just as described. Thank you for our quad pram!

Respuesta de Educational Toys
I'm missing the top of the tent I…
I'm missing the top of the tent I ordered. I have messaged via paypal and am still awaiting your response! Not happy. Can't use the tent as we have no top

Respuesta de Educational Toys

Respuesta de Educational Toys
Bought for my grandson but he hasn't…
Bought for my grandson but he hasn't had it yet.
However it appears strong and sturdy, bigger than expected so I'm sure he'll have plenty of play value from it

Respuesta de Educational Toys
Delivery was quicker than expected
Delivery was quicker than expected. Items all in great condition.

Respuesta de Educational Toys
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