After a misunderstanding about shipping costs. (I didn't realise the charge was per 25kg) eFix met me half way on the extra cost. Very fair and equitable.
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Consulta las opiniones de los clientes
Struggling on my laptop to make a small purchase online costing under £5 (ex. p.&p.), their representative responded to my phone call for help by immediately offering to post the items to me for free... Ver más
I've been a customer of efix.uk for quite some time now and I've always received first class customer service along with very quick dispatch and delivery time's. Price's throughout their website are a... Ver más
Even though wrong item sent the response and speed of the correct item being sent was second to none , great company with the customer first
Información sobre la empresa
- Ferretería
- Proveedor de productos de limpieza
- Tienda de accesorios de hardware
- Proveedor de herramientas neumáticas
- Tienda de herramientas
- Mayorista de herramientas
Escrito por la empresa
The UK's Leading Wholesale Distributor. Having processed over 15,000 orders over the course of our first 18 months of trading online, eFix has embedded dedicated, honest and fair customer service at the core of our professional beliefs. We work on mutual respect to ensure 100% satisfaction with our order and supply process, meaning your entire eFix customer service experience should be the absolute best it can be. We look forward to dealing with you soon.
Información de contacto
eFix UK The Tile Warehouse, 21 Neptune Enterprise Centre, Neptune Street , CH41 3QT, Birkenhead, Reino Unido
- 0333 340 3349
- sales@efix.uk
- efix.uk
Great service arrived next day
Speedy service
The parafin arrived as promised
The parafin arrived as promised.
So no problems.
Many thanks
Fast efficient service
Fast efficient service. Ordered in the afternoon, delivered the following morning!!
Top company
Cannot fault the the service placed order Thursday evening it was delivered today by Dpd. I was also
pleased with the quality of the gate hinges & bolt , not flimsy rubbish will use them for all my diy projects & recommend them to friends family Thank you
Thank you
Thank you. What Excellent service again Thank you I will recommend your company at any opportunity.
Kind regards.
Barry.
My purchase from eFix developed a…
My purchase from eFix developed a problem. I sent an email late Wednesday night and had a call 9am Thursday morning with a solution to the problem.
If the majority of companies had the same work ethic, life would be so much easier.
Super fast
Delivery was super fast delivery guy was professional and polite I have no complaints whatsoever
Great service
Quick, efficient and great service from Harry - especially when it transpired I’d ordered the wrong item and needed to do an exchange, which he kindly arranged.
Quality service and quality products
Fantastic Customer Service …
I ordered a deadlock a couple of weeks ago, the lock arrived the following day and was fitted a day or so later. A couple of weeks went by and the lock developed a fault. I contacted elixir for advice and received a same day response from Harry, with a link to an alternative product.
I hadn’t even had the chance to follow the link when the following day a replacement lock arrived, no quibbles, multiple questions etc, just good old fashioned customer service the way it used to be.
Well done Harry and eFix.
Great service
Great service, accurate stock, great packaging and communication. Very good service
Great glass cleaner
Received our order everything as it should be and will use this company again as they were very keen priced
Excellent service all-round
I recently purchased some gate fittings and numerous cans of spray paint. The prepurchase advice was excellent regarding which type of paint would be most suitable for the various surfaces that needed to be painted. Unfortunately due to an error on my behalf I needed to return several items and Harry went above and beyond with the help he provided in the returns process. I would definitely recommend this company.
Bought 7 cans of spray paint for about…
Bought 7 cans of spray paint for about £20.00 including postage so half retail shop price. Well pleased.
A brilliant company – fully recommended.
I needed some brackets and some bolts. efix had the brackets I needed, but I was having difficulty finding the right fixings: Harry rang me back and was able very efficiently to point me to the right place on their website. The price was right; delivery is at a fair price and very quick. Fully recommended.
Grinder
We were looking for a reasonable priced grinder to finish off some tiles and found efix online and after reading the reviews decided to take a chance very glad we did good quality and very good price quick delivery would recommend to all
So easy to order and very quick…
So easy to order and very quick delivery no fuss just great service
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