After a misunderstanding about shipping costs. (I didn't realise the charge was per 25kg) eFix met me half way on the extra cost. Very fair and equitable.
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Consulta las opiniones de los clientes
Struggling on my laptop to make a small purchase online costing under £5 (ex. p.&p.), their representative responded to my phone call for help by immediately offering to post the items to me for free... Ver más
I've been a customer of efix.uk for quite some time now and I've always received first class customer service along with very quick dispatch and delivery time's. Price's throughout their website are a... Ver más
Even though wrong item sent the response and speed of the correct item being sent was second to none , great company with the customer first
Información sobre la empresa
- Ferretería
- también en la categoría
- Mayorista de herramientas
- Proveedor de herramientas neumáticas
- Proveedor de productos de limpieza
- Tienda de accesorios de hardware
- Tienda de herramientas
Escrito por la empresa
The UK's Leading Wholesale Distributor. Having processed over 15,000 orders over the course of our first 18 months of trading online, eFix has embedded dedicated, honest and fair customer service at the core of our professional beliefs. We work on mutual respect to ensure 100% satisfaction with our order and supply process, meaning your entire eFix customer service experience should be the absolute best it can be. We look forward to dealing with you soon.
Información de contacto
eFix UK The Tile Warehouse, 21 Neptune Enterprise Centre, Neptune Street , CH41 3QT, Birkenhead, Reino Unido
- 0333 340 3349
- sales@efix.uk
- efix.uk
4,9
Excelente
598 opiniones
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Excellent service
Excellent personal service from Harry who rang me after I placed my order online. Keen pricing and prompt delivery by Parcelforce.
20 de junio de 2024
Opinión espontánea
Delivery time and general experience…
Delivery time and general experience was excellent.
26 de junio de 2024
Really competitively priced product
Really competitively priced product. Positive online order experience with quick delivery.
26 de junio de 2024
Phone call
I had to make a phone call about a problem with the website but nobody was available. However very shortly afterwards I was rung back and the problem was sorted.
26 de junio de 2024
Brilliant customer service
Wrong item was delivered, but brilliant customer service and refunded the full amount (postage included which was very nice of them) instantly. Would use again
14 de junio de 2024
Opinión espontánea
Excellent customer service
For the first time ever on 10 June 2024 I placed an order with eFix.uk and it was correctly delivered to my home the following day. I am a very happy customer.
10 de junio de 2024
Opinión espontánea
Difficult to find. Easy to deal with.
I had searched everywhere for this item before coming upon it in e.fix. They delivered quickly and it did what it said it would. No more draughts through the door. Great stuff.
28 de mayo de 2024
cost of product is too high
29 de mayo de 2024
Great service price and product
29 de mayo de 2024
Great company and product.
The quick service and product are great .The downside is using DPD for delivery .The driver never came to my door ,I have two dogs who hear the first footsteps on the wooden ramp outside .I was also in and the doorbell wasn’t rung .The parcel was dropped off at the Spar shop .Also the very same day my daughter was expecting a parcel being delivered by Shaun DPD ,she was also at her home ,no one knocked and the parcel had to be rearranged. I understand this is not the fault of EFix but maybe need to look at an alternative delivery company.
The product itself is perfect and the company themselves are very efficient, maybe just use a different delivery company.
28 de mayo de 2024
Use this company - you will not be disappointed 😉
I’ll be helpful and constructive and be honest as I can
This company is exceptional - and Harry is your man!
Nothing’s too much trouble, advice is good and free
From ordering to delivery < 24hrs, that’ll do for me! ✅
21 de mayo de 2024
Opinión espontánea
Excellent Customer Service
Excellent Customer Service. Courier lost my item and eFix simply shipped another via a different courier as soon as it was obvious there was an issue.
14 de mayo de 2024
Opinión espontánea
Easy and quick
27 de abril de 2024
Excellent service from this company…
Excellent service from this company ordered Sunday afternoon delivered Tuesday. Just what I wanted and totally original and genuine items.
28 de abril de 2024
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