Electric11 Opiniones 

58
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I wanted a Zappi EV charger moved to another location. This required 20m of new armoured cable to be wired from the consumer unit to the Zappi. Communication with Electric11 was first class from start... Ver más

Valorada con 5 estrellas sobre 5

From the initial quote to the final works we were very happy with the way that Electric11 handled themselves. There was one issue which I reported immediately and I was very impressed with their res... Ver más

Valorada con 5 estrellas sobre 5

Good communication, good price for a service and check over on a pre installed solar panel system and Max went above and beyond to make sure we knew how to operate our system & made a few recommendati... Ver más

Valorada con 4 estrellas sobre 5

We had 18 solar panels, inverter and battery installed by Electric 11, and they were quick and tidy and made good all works. We also had to have a full house re-wire, which was done over a period of... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Electricista
  2. Ingeniero electrotécnico
  3. Servicio de instalaciones eléctricas
  4. Contratista de energía solar

Escrito por la empresa

Electric11 is a family-run team of qualified electricians based in Norfolk, proudly serving Wymondham, Attleborough, Norwich, and the surrounding areas. We provide a complete range of domestic and commercial electrical services, from full and partial house rewires, fuse board upgrades, and landlord safety certificates (EICR & PAT testing) through to EV charger installations, solar panel and battery storage systems. As an MCS & HIES registered installer, we also specialise in renewable energy solutions, helping homeowners and businesses cut energy costs and reduce their carbon footprint. Whether you need an emergency electrician, routine maintenance, or a large-scale installation, Electric11 delivers reliable workmanship, clear communication, and professional service every time.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

58 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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4,7

Todas las opiniones

(58)

37 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Excellent work done by knowledgeable…

Excellent work done by knowledgeable and friendly staff

23 de febrero de 2026
Opinión espontánea
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Respuesta de Electric11

Another satisfied customer makes our day! Thanks for choosing us, and we're glad we could help.
https://electric11.co.uk/ev-car-chargers-for-home/

Valorada con 5 estrellas sobre 5

Really comprehensive and professional service

Really comprehensive service, reassuring us and guiding us. Professional and polite engineer. Happy to recommend.

13 de febrero de 2026
Opinión espontánea
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Respuesta de Electric11

Hi Sebastian! Thank you for your thoughtful review! We’re so glad you chose us and look forward to assisting you again in the future.
https://electric11.co.uk/solar-panel-installer-norfolk/

Valorada con 5 estrellas sobre 5

Eleven out of Ten

Well-managed, ethically led company with an ability to resolve issues fairly and quickly.
Good old-fashioned local business serving the community well.

19 de febrero de 2026
Opinión espontánea
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Respuesta de Electric11

Thank you for the 5 stars! ⭐ We really appreciate your support and are so pleased you had a positive experience with Electric11.
https://electric11.co.uk/solar-panel-installer-norfolk/

Valorada con 5 estrellas sobre 5

the electrition turned up in good time…

the electrition turned up in good time was very tidy in his job and explained to us what was to be done thanks for a good job

13 de febrero de 2026
Opinión espontánea
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Respuesta de Electric11

At Electric11, we put our customers first. Thank you for your kind words and for trusting us with your electrical needs!
https://electric11.co.uk/home-rewire-in-norfolk/

Valorada con 5 estrellas sobre 5

Help arrived within hours of reporting…

Help arrived within hours of reporting fault.
Gabriel from Electric 11 was like a detective, eliminating possible suspects until he found the culprit.
Clean job, well done.
So grateful!

10 de febrero de 2026
Opinión espontánea
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Respuesta de Electric11

Customer satisfaction is our guarantee! Thank you for the fantastic review. We'll continue providing excellent service.
https://electric11.co.uk/solar-panel-installer-norfolk/

Valorada con 5 estrellas sobre 5

Excellent company

After contacting the company Tim came to look at work required. Change of lighting in the kitchen & replacement switch for outside socket. Quote sent through accepted & a date arranged. Text sent before the electrician arrived to say he would be with us shortly. Work carried out very happy with it. Definitely recommend for any electrical work that needs doing,

30 de enero de 2026
Opinión espontánea
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Respuesta de Electric11

Hi Lynn! Thank you for your kind recommendation! It’s wonderful to know our professionalism stood out during your experience with us.
https://electric11.co.uk/home-rewire-in-norfolk/

Valorada con 5 estrellas sobre 5

I chose Electric11 to supply and fit a home battery

I chose Electric11 to supply and install our home battery based on their Google reviews, and they certainly lived up to them. Tim knew his stuff on the survey visit and then Chris and Gabriel did an excellent job on the installation. The new Fox battery is working well and easy to control with the app. The guys at Electric11 also have access to our battery via the app so they can check everything is working correctly. That shows a level of care for their customers which is probably a good part of why they have so many five star reviews. I would be happy to recommend them to anyone including friends and family.

29 de enero de 2026
Opinión espontánea
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Respuesta de Electric11

This review brightens our day! We're so glad you were impressed with our electrician's work. We take pride in our team's expertise.
https://electric11.co.uk/home-battery-storage-norfolk/

Valorada con 5 estrellas sobre 5

Eccles Church

They were very patient even though we had not communicated to them 100%.
Work carried out was excellent

23 de enero de 2026
Opinión espontánea
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Respuesta de Electric11

Thank you for your fantastic review, Peter! We’re so glad you were happy with the service. Please don’t hesitate to recommend us to your friends and family.
https://electric11.co.uk/solar-panel-installer-norfolk/

Valorada con 5 estrellas sobre 5

Electric 11 - sheer class

What a superb company - Electric 11 just completed a full rewire of a 1950s bungalow for me, and the end-to-end experience was sheer class. From engagement, through Tim's site visit, to impeccable execution by Max and his team (Ollie and Gabe), the crew are highly professional, adaptable, attentive to detailed requests, personable, with top quality workmanship throughout for reasonable prices. I'm very confident for the team to be my future first port of call, and just super-thankful I chose E11 to help rejuvenate a tired property.

9 de enero de 2026
Opinión espontánea
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Respuesta de Electric11

We really appreciate the positive feedback! We're glad you were happy with the rewiring work we did in Costessy. Electric11 is committed to delivering excellent electrical services throughout Norwich.
https://electric11.co.uk/home-rewire-in-norfolk/

Valorada con 5 estrellas sobre 5

Arrived on time

Arrived on time. Job completed on time on the run up to Christmas. Everything we ask to be done was done and at a reasonable price. Can' fault them.

22 de diciembre de 2025
Opinión espontánea
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Respuesta de Electric11

Thank you for your excellent review. Knowing that you're happy with the work we've carried out means a great deal to us. We appreciate your trust in Electric11 and look forward to helping you again whenever you need us.
https://electric11.co.uk/ground-mounted-solar-panels-norfolk/

Valorada con 5 estrellas sobre 5

Trustworthy & efficient

They turned up on time, fixed 2 lights and a storage heater - all done efficiently and cheerfully. Would recommend them.

15 de diciembre de 2025
Opinión espontánea
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Respuesta de Electric11

Thank you for the brilliant review! We're delighted you had such a positive experience with Electric11. We really appreciate your support and look forward to seeing you again.
https://electric11.co.uk/solar-panel-installer-norfolk/

Valorada con 5 estrellas sobre 5

Excellent work and job well done

Excellent work and job well done. Would highly recommend and definitely use again.

18 de diciembre de 2025
Opinión espontánea
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Respuesta de Electric11

That’s amazing — thank you for your kind words! We’re delighted you were happy with the service provided. Your feedback means a great deal to the whole Electric11 team.
https://electric11.co.uk/solar-panel-installer-norfolk/

Valorada con 5 estrellas sobre 5

Professionally fitted heated towel rail

This company came and gave me a rough estimate for the work I required which was installing a heated towel rail which I had already purchased for my bathroom. The work was carried out on the day they said it would without any mess and the end result was everything I wanted. I'd recommend them to anyone who requires a professional electrical job done.

27 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

EV charger install

I used Electric 11 to install an EV charger at my home. Brilliant experience from start to finish....from seamless back office support of quoting/invoicing/appointment booking, to friendly people and excellent workmanship. I will definitely use them for all future work.

17 de noviembre de 2025
Opinión espontánea
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Respuesta de Electric11

Thank you for your amazing review! Customer feedback like yours means so much to our team and motivates us to continue delivering the highest standard of service. We really appreciate your support and hope to work with you again soon.
https://electric11.co.uk/ev-car-chargers-for-home/

Valorada con 5 estrellas sobre 5

Highly recommended

Good communication, arrived on time and completed work quickly and very well.

I would use again !!

6 de octubre de 2025
Opinión espontánea
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Respuesta de Electric11

Thanks a lot, Lee! Glad you’re happy with the Fast Amps EV charger install in Thetford. Good to know the communication and timing worked well too — shout if you ever need Electric11 again.

Valorada con 5 estrellas sobre 5

Electric11 have done several jobs for…

Electric11 have done several jobs for me and I would definitely hire them again. They did a sterling job on one of my projects recently and the engineer was happy to fit a few extra sockets and reconnect a cooker. Communication was very good and the engineers arrived on time.

15 de septiembre de 2025
Opinión espontánea
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Respuesta de Electric11

Thanks for the kind words, Hans. We’re really pleased you’ve been happy with the electrical work we’ve carried out, from fitting extra sockets and reconnecting cookers to larger projects. At Electric11 we’re proud to be trusted electricians in Attleborough, Wymondham, Norwich and across Norfolk — delivering reliable service, clear communication and punctual engineers every time.

– Electric11

Valorada con 1 estrellas sobre 5

Terrible experience with this company

Terrible experience with this company. Terrible communication from the start, electrician turned up late and didn't contact us to let us know, we had to chase up both times. Work wasn't finished the first time, they wanted to delay the second time round. They messed us about and sent one of their electricians out who damaged our conservatory wall when fitting our outdoor lights. The light wasn't attached properly. Had to chase the office to get someone out to fix it, they assured me the director would come out and rectify, but they sent someone else who did their best to fix the damage. They didn't make us aware of this change. They had a very unprofessional attitude and laughed saying they were sorry about the previous electrician and for damaging the wall (as they were laughing). Not funny, not using this company again. Waste of money.

5 de septiembre de 2025
Opinión espontánea
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Respuesta de Electric11

Hi Hannah,
Thank you for taking the time to leave your feedback. We can see there were lessons to be learnt here, especially around how we managed the job on site, and we’ve already made improvements to how we communicate scheduling changes.

That said, this project had been planned with you for almost 6 months, and looking back at our records there were 27 emails, 11 text messages and 5 phone calls exchanged. We feel this does show that regular communication was taking place, though perhaps not always in the way you would have liked.

It’s also important to mention that the outdoor lights supplied for us to fit were of poor quality and not designed for the way you wanted them installed. Our first electrician raised this with you at the time, but you asked us to proceed regardless, which unfortunately led to some of the difficulties.

We did return to make good, and our intention throughout was to resolve the issues properly. It’s disappointing to hear you still felt let down, as we do take pride in our work and customer service. Your feedback will be used internally to make sure frustrations like this are avoided in future.

– Kris, Director, Electric11

Valorada con 5 estrellas sobre 5

Ground Mounted Solar and Battery storage system

Electric11 completed a Ground Mounted Solar and Battery storage system for us at our farm in Norfolk , the team we excellent from start to finish, honestly can thank them enough for how easy they made the whole process and assisted us in understanding more about our needs and requirements. No pushy sales tactics and excellent installers.

3 de julio de 2025
Opinión espontánea
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Respuesta de Electric11

Thank you for your wonderful review and for putting your trust in Electric11. We're grateful for your support and are so pleased you had a great experience with us. We look forward to helping you with any future electrical work.
https://electric11.co.uk/ground-mounted-solar-panels-norfolk/

Valorada con 5 estrellas sobre 5

EICR in Norfolk

Electric11 recently undertook an Electrical Installation Condition Report - EICR in Norfolk at one of my properties. Communication was excellent, and the report returned to me within 24hours. Great service, will use for all my properties going forward.

29 de agosto de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Professional Solar Panel Installation in norfolk

I strongly recommend Electric11 for solar panel installation if you are looking for a professional experience with quality products, service and installation.

Thank Kris and team!

4 de agosto de 2025
Opinión espontánea
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Respuesta de Electric11

We're so pleased to hear you were happy with the service we provided. Thank you for your kind words and your 5-star review. It was a pleasure to assist you, and we hope to work with you again in the future.
https://electric11.co.uk/solar-panel-installer-norfolk/

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