Electronic Express - Madison Opiniones 50

TrustScore: 4.5 sobre 5

4,3

2101A Gallatin Pike N, 37115-2003 Madison, Tennessee, US


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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The communication was excellent. I was notified on a constant basis of when my delivery was scheduled. On the day of delivery, I was notified on the day and 30 minutes before their arrival. Installa... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I bought a speed queen washer and dryer. They were delivered and installed the next day. The two gentlemen delivered my appliances were so professional and quick. They didn’t waste a minute. They gave... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Electric Stove Search While I was searching for an Electric Stove, I never considered Electronic Express; I thought it was an automotive supplier. Was I SURPRISED to find that not only do they servi... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

The two delivery personnel were not proficient in the job. 1. Left necessary tools at previous job. 2. Did not tighten water supply line and it leaked. 3. could not get the dishwasher installed in... Ver más

La empresa ha respondido


Información sobre la empresa

  1. Tienda de electrónica
  2. Tienda de electrodomésticos
  3. Tienda de ordenadores y accesorios
  4. Tienda de informática
  5. Tienda de TV
  6. Tienda de lavadoras y secadoras

Sobre Electronic Express - Madison

Escrito por la empresa

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

Información de contacto

  • 2101A Gallatin Pike N, 37115-2003, Madison, Tennessee, Estados Unidos

  • 1-615 851-0346

4,3

Excelente

TrustScore: 4.5 sobre 5

50 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 86% de las opiniones negativas

Suele responder en menos de 1 semana

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Valorada con 5 estrellas sobre 5

The communication was excellent

The communication was excellent. I was notified on a constant basis of when my delivery was scheduled. On the day of delivery, I was notified on the day and 30 minutes before their arrival. Installation went great without any problems. I received the best customer Service. I like the way they operate.

28 de mayo de 2026
Logotipo de Electronic Express - Madison

Respuesta de Electronic Express - Madison

Thank you for the feedback on your delivery and installation!

Valorada con 5 estrellas sobre 5

Speed queen washer and dryer

I bought a speed queen washer and dryer. They were delivered and installed the next day. The two gentlemen delivered my appliances were so professional and quick. They didn’t waste a minute. They gave me time to clean the wall and floor before they moved the new ones in place. They were friendly and they knew exactly how to move things and not banging up the walls. The lady that sold them to me was very knowledgeable about the washing machines. She explained everything and told me exactly what I had read online ahead of my visit. She was honest and friendly!

29 de mayo de 2026
Opinión espontánea
Logotipo de Electronic Express - Madison

Respuesta de Electronic Express - Madison

Thank you for the feedback on your laundry purchase!

Valorada con 5 estrellas sobre 5

Electric Stove Search

Electric Stove Search
While I was searching for an Electric Stove, I never considered Electronic Express; I thought it was an automotive supplier. Was I SURPRISED to find that not only do they service/supply automotive products, but they also have kitchen appliances. I didn't know what type of stove I wanted, only that I needed one. The staff was eager to answer my questions and offer assistance while I decided on what would be best for our family. Top Notch Above the Rim and through the clouds, the service of this store!

6 de mayo de 2026
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Respuesta de Electronic Express - Madison

Thank you for the detailed feedback on your appliance purchase with our staff!

Valorada con 5 estrellas sobre 5

Great Customer Service.They were very…

Great Customer Service.They were very helpful in all my orders when Best Buy did bad business with me!!!

28 de marzo de 2026
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Respuesta de Electronic Express - Madison

Thank you for the feedback! We look forward to fulfilling your next order!

Valorada con 1 estrellas sobre 5

Lied about the item I bought

Drove 85 miles to a store where I bought a polk soundbar open box online. Even called the store at River gate in Nashville on the 3rd of Dec and they told me they had it ready. I went to pick it up on a Saturday the 6th of Dec. They said sorry we made a mistake we don't have it. The manger said nothing he could do about it. Had to pay someone to watch my autistic son so I could drive almost 1.5 hours to pick it up. I left with nothing. It was a 600 dollar Polk soundbar on sale for 149.00. I was told it was a display item which I knew when I went to pick it up. I left with absolutely nothing. Very poor way to run a business. Do no list items you do not have in stock as advertised. Waiting for Monday for a district Manager to make a decision because the store manager could not reach him. Unacceptable!!!!

29 de noviembre de 2025
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Respuesta de Electronic Express - Madison

Thank you for the review. Your review has been forwarded to various members of management for review.

Valorada con 1 estrellas sobre 5

Worst customer service exoerience

I bought a 65 inch Hisense TV on line on Nov 21 and received an email to pick up at your store near Rivergate mall in Madison. Order ID EEXP10015242.

When I went to the store to pick up, the manager said it's out of stock. He said I have to deal with online sales and he can't help me to resolve the mistake. He said there is an open box tv and I can pick up. I said I paid for new in box tv for a gift and open box should have extra discount. He said he is not allowed. I drove from far away and didn't have any choice but pick up the open box tv.

I received a call from your head office and returned the call but had to leave message. It's a week and no one returned the call. The worst experience. Never will buy again from Electronix Express.

21 de noviembre de 2025
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Respuesta de Electronic Express - Madison

Thank you for the review. Your review has been forwarded to various members of management for review.

Valorada con 4 estrellas sobre 5

Dylan Isbell was excellent and delivery…

Dylan Isbell was excellent and delivery went well right up until damage was found to have been done to the boxed unit that caused customer to refuse delivery. New delivery arrangements for following Friday. Delivery occurred and another damaged unit found. This delivery acceptable with price correction for customer. Mark this delivery driver was excellent no fault on delivery team. Again, Dylan Isbell most professional in every way, only suggestion would be that shipping warehouse should not subject electronic express customer to con sealed damage merchandise. Inspect product prior to delivery to stop having angry customer and added delivery costs.

14 de noviembre de 2025
Opinión espontánea
Valorada con 5 estrellas sobre 5

Great experience.

They were very quick in their delivery and everything meant to my satisfaction.I have had nothing but good results from electronics express as of now

28 de junio de 2025
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Respuesta de Electronic Express - Madison

Thank you for the feedback!

Valorada con 5 estrellas sobre 5

Great Delivery & Install

Bought a Speed Queen Washer and Dryer online. Was contacted immediately to schedule delivery. Driver was close to the time scheduled and super polite and careful with our new home. Washer and Dryer are installed and working well.

9 de junio de 2025
Logotipo de Electronic Express - Madison

Respuesta de Electronic Express - Madison

Thank you for the feedback on your washer dryer order!

Valorada con 5 estrellas sobre 5

Appliances

The salesperson was able to answer questions for me and help with a recommendation on products.

14 de abril de 2025
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Respuesta de Electronic Express - Madison

Thank you for the feedback! We're happy to hear about our associate's performance.

Valorada con 5 estrellas sobre 5

Everything was amazing from the online…

Everything was amazing from the online ordering to the drop off of the delivery. Setup was great by the technicians. Thanks so much for everything

28 de marzo de 2025
Logotipo de Electronic Express - Madison

Respuesta de Electronic Express - Madison

Thank you very much for the feedback. We are happy to hear that your experience met our expectations. Enjoy your new product!

Valorada con 5 estrellas sobre 5

Great Customer Service

Great Customer Service, Great Delivery Service. Everything about my experience was smooth, easy, and just as I would want it to be if I were running a business for my customers.

13 de febrero de 2025
Logotipo de Electronic Express - Madison

Respuesta de Electronic Express - Madison

Thank you for the feedback. We are happy to hear about your positive experience with our customer service and delivery crew.

Valorada con 5 estrellas sobre 5

Knowledgeable with Great Customer Service

Jeremy in appliances and the Store manager Tyreek were great to work with. Jeremey was very helpful and knowledgeable and Tyreek went above and beyond to help me with an issue after I had purchased a washer and dryer. Highly recommend this store for Electronics purchases.

7 de noviembre de 2023

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