Product falls apart and software is…
Product falls apart and software is glitchy.
Every time I used the app it forced me to go through the multi step initial device setup. It doesn't take accurate readings and their management team is aware of these issues yet they have not been fixed in months.
Sent it back for a refund and they took 3 weeks to initiate the refund only to ding me with $60 in fees although their policy says $40 of shipping and handling fees.
Besides if the product is non functional should you even charge a handling fee at all?
.stay away








