I ordered a gift for my mum but was traveling for work when Elk & Bloom reached out to say the item was out of stock. Instead of just refunding me, they offered any alternative regardless of value—fan... Ver más
La empresa ha respondido
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I ordered a gift for my mum but was traveling for work when Elk & Bloom reached out to say the item was out of stock. Instead of just refunding me, they offered any alternative regardless of value—fan... Ver más
La empresa ha respondido
My sister bought the 18k gold freshwater earrings for my daughter’s 18th birthday. The design of this pair of earrings is amazing—they are so elegant and beautifully crafted. The drop length is perfe... Ver más
La empresa ha respondido
I hadn’t realised I was ordering from overseas (UK to Aus) and the delivery was needed for my daughter’s 18th bday. I didn’t pay for the increased shipping so my tracking wasn’t accurate and I was wor... Ver más
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I've bought 2 items from Elk & Bloom. Beautiful jewellery. Unfortunately I had to return my second order, however, I've never dealt with such a friendly, accommodating company before. Literally, s... Ver más
La empresa ha respondido
Made from the highest quality materials, Elk & Bloom's award-winning jewellery is waterproof, hypoallergenic, sweat-proof, tarnish free, long lasting, affordable and suitable for all sensitive skin types. Based in the UK, we're a small company that feels absolutely amazed we get to create something special every day. And you've certainly taken Elk &; Bloom on quite a journey with you. We've walked down the aisle, been gifted, flown to tiny Maldivian islands, made it to the North Pole, taken on dinner dates, proposed with... & through our thousands of 5 star reviews, we really feel like we've been with you the whole way. Your support really means the world to us! xx
bluebell manor, marish lane, UB95DL, higher denham, Reino Unido
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I bought the item for my daughter as a Christmas present. She opened it today and absolutely loves it. Beautiful packaging with excellent communication. Highly recommended.

Respuesta de Elk & Bloom
I had a fantastic experience with this company. The jewellery itself is beautiful and unique, and you can really tell they care about the presentation with their luxurious packaging. I had made a mistake with an order that required a return, but the customer service team was incredibly responsive and helpful. They went above and beyond to ensure the replacement was delivered in time for the holiday period. While I’ve heard mixed things about delivery times generally, my personal experience with their support team was faultless.

Respuesta de Elk & Bloom
I had to contact the company after a slight mix up regarding the item I ordered. I emailed on the Sunday night and by Monday lunchtime everything was sorted despite it being 22nd December. Excellent customer service and excellent quality jewellery.

Respuesta de Elk & Bloom
I love the chains and delivery is quick and reliable

Respuesta de Elk & Bloom
Lovely, quality products for good prices and outstanding customer service!

Respuesta de Elk & Bloom
Very good customer service. Very helpful snd quick 10/10 !

Respuesta de Elk & Bloom
Lovely jewellery and all beautifully gift wrapped. Customer service was excellent through every step of the delivery process.

Respuesta de Elk & Bloom
I did have a problem with the size of the bracelet I ordered but I requested an exchange and both Katie and Dominique were very professional and helpful and I would definitely shop with Elk & Bloom again

Respuesta de Elk & Bloom
I’ve ordered three pairs of earrings, one necklace, and one ring from Elk & Bloom over the past year, and overall it has been a positive experience.
First, the team behind Elk & Bloom is genuinely lovely—every interaction I’ve had with their customer service has been warm. The quality of most of their jewelry is also impressive: everything I own has been truly hypoallergenic (a big win for my eczema-prone skin) and resistant to tarnishing. I’ve worn my necklace daily for about a year and a half—sleeping, showering, even going to the beach—and it still looks great. My more recent ring purchase is also beautiful, and I appreciate that it’s adjustable.
The only disappointment has been one pair of thin hoop earrings. The post arrived slightly bent and eventually broke off after minimal use. Unfortunately, although customer service has mentioned offering repairs in their response here, they weren’t able to provide that option for me—possibly because I’m in Canada—but I did reach out about 1.5 years after the purchase.
Overall, I’m very happy with the necklace and ring, and the customer service team is kind, but I can’t recommend the thin hoop earrings based on my experience.

Respuesta de Elk & Bloom
Lovely jewelry - gorgeous designs and hypoallergenic for my sensitive skin. Great customer service too.

Respuesta de Elk & Bloom
Absolutely brilliant with great service can’t fault it

Respuesta de Elk & Bloom
Amazing customer service, great communication, lovely good quality product

Respuesta de Elk & Bloom
Lovely necklace 😍 amazing customer service too. Highly recommend ⭐️⭐️⭐️⭐️⭐️

Respuesta de Elk & Bloom
The very personal feeling I received from this Company made me feel that they cared that I was satisfied. Any problem I had with my choice was dealt with immediately and in a very friendly manner. I would certainly recommend their website if you are looking for a good selection of affordably priced, quality, jewelry.

Respuesta de Elk & Bloom
Lovely product packaged very thoughtfully. Will definitely be back. Thank you

Respuesta de Elk & Bloom
Excellent service and very happy with bracelet 😊

Respuesta de Elk & Bloom
Beautiful gift wrapping and fast delivery. Haven’t opened it properly yet as it’s a Christmas present but had a little peek at one of the items and it looks lovely.

Respuesta de Elk & Bloom
Lovely emails sent during delivery process, nice friendly personal touch.
The gift was impeccably wrapped.
Great first impressions.

Respuesta de Elk & Bloom
The company ran out of the item I ordered. They kept me informed of when it will be shipped and when to receive the package.

Respuesta de Elk & Bloom
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