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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

I ordered a gift for my mum but was traveling for work when Elk & Bloom reached out to say the item was out of stock. Instead of just refunding me, they offered any alternative regardless of value—fan... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

My sister bought the 18k gold freshwater earrings for my daughter’s 18th birthday. The design of this pair of earrings is amazing—they are so elegant and beautifully crafted. The drop length is perfe... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I hadn’t realised I was ordering from overseas (UK to Aus) and the delivery was needed for my daughter’s 18th bday. I didn’t pay for the increased shipping so my tracking wasn’t accurate and I was wor... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I've bought 2 items from Elk & Bloom. Beautiful jewellery. Unfortunately I had to return my second order, however, I've never dealt with such a friendly, accommodating company before. Literally, s... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Joyería

Escrito por la empresa

Made from the highest quality materials, Elk & Bloom's award-winning jewellery is waterproof, hypoallergenic, sweat-proof, tarnish free, long lasting, affordable and suitable for all sensitive skin types. Based in the UK, we're a small company that feels absolutely amazed we get to create something special every day. And you've certainly taken Elk &; Bloom on quite a journey with you. We've walked down the aisle, been gifted, flown to tiny Maldivian islands, made it to the North Pole, taken on dinner dates, proposed with... & through our thousands of 5 star reviews, we really feel like we've been with you the whole way. Your support really means the world to us! xx


Información de contacto

4,4

Excelente

TrustScore: 4.5 sobre 5

276 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 90% de las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

I bought the item for my daughter as a…

I bought the item for my daughter as a Christmas present. She opened it today and absolutely loves it. Beautiful packaging with excellent communication. Highly recommended.

5 de diciembre de 2025
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Respuesta de Elk & Bloom

Thank you so much for your lovely review! We wish you a Merry Christmas! Love the E&B team xx

Valorada con 5 estrellas sobre 5

Exceptional Quality & Superb Holiday Support

I had a fantastic experience with this company. The jewellery itself is beautiful and unique, and you can really tell they care about the presentation with their luxurious packaging. I had made a mistake with an order that required a return, but the customer service team was incredibly responsive and helpful. They went above and beyond to ensure the replacement was delivered in time for the holiday period. While I’ve heard mixed things about delivery times generally, my personal experience with their support team was faultless.

23 de diciembre de 2025
Opinión espontánea
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Respuesta de Elk & Bloom

Thank you so much for your lovely review! Its great to have you here shopping with us! Have a lovely Christmas! Love The E&B Team xx

Valorada con 4 estrellas sobre 5

I had to contact the company after a…

I had to contact the company after a slight mix up regarding the item I ordered. I emailed on the Sunday night and by Monday lunchtime everything was sorted despite it being 22nd December. Excellent customer service and excellent quality jewellery.

22 de diciembre de 2025
Opinión espontánea
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Respuesta de Elk & Bloom

Thank you so much for your lovely review! I am so pleased that you was happy with the service that you received. We wish you a Happy Christmas! Love the E&B Team xx

Valorada con 5 estrellas sobre 5

Great!

Lovely, quality products for good prices and outstanding customer service!

8 de diciembre de 2025
Opinión espontánea
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Respuesta de Elk & Bloom

Thank you so much for your review! It really does mean so much to us. Love the Elk & Bloom Team xx

Valorada con 5 estrellas sobre 5

Great customer sevice

Very good customer service. Very helpful snd quick 10/10 !

5 de diciembre de 2025
Opinión espontánea
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Respuesta de Elk & Bloom

Thank you so much for your lovely review. It means the world to have you shopping here with us! Welcome to the Elk & Bloom family! Please do shop with us again xx

Valorada con 5 estrellas sobre 5

Lovely jewellery

Lovely jewellery and all beautifully gift wrapped. Customer service was excellent through every step of the delivery process.

25 de noviembre de 2025
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Respuesta de Elk & Bloom

Thank you so much for your lovely review.

I am so pleased that you was happy with your item and so pleased that the customer service you received was excellent!

Please do shop with us again in the future! Love the E&B Team xx

Valorada con 5 estrellas sobre 5

Problem solved

I did have a problem with the size of the bracelet I ordered but I requested an exchange and both Katie and Dominique were very professional and helpful and I would definitely shop with Elk & Bloom again

26 de noviembre de 2025
Opinión espontánea
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Respuesta de Elk & Bloom

Thank you so much for your lovely review! I am so pleased to hear that we managed to resolve your product issues & really hope that you have now found something that you can enjoy and love! We look forward to seeing you again soon! Love the E&B Team xx

Valorada con 4 estrellas sobre 5

Hypoallergenic and tarnish-free at good price

I’ve ordered three pairs of earrings, one necklace, and one ring from Elk & Bloom over the past year, and overall it has been a positive experience.
First, the team behind Elk & Bloom is genuinely lovely—every interaction I’ve had with their customer service has been warm. The quality of most of their jewelry is also impressive: everything I own has been truly hypoallergenic (a big win for my eczema-prone skin) and resistant to tarnishing. I’ve worn my necklace daily for about a year and a half—sleeping, showering, even going to the beach—and it still looks great. My more recent ring purchase is also beautiful, and I appreciate that it’s adjustable.
The only disappointment has been one pair of thin hoop earrings. The post arrived slightly bent and eventually broke off after minimal use. Unfortunately, although customer service has mentioned offering repairs in their response here, they weren’t able to provide that option for me—possibly because I’m in Canada—but I did reach out about 1.5 years after the purchase.
Overall, I’m very happy with the necklace and ring, and the customer service team is kind, but I can’t recommend the thin hoop earrings based on my experience.

24 de noviembre de 2025
Opinión espontánea
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Respuesta de Elk & Bloom

Thank you so much for your lovely words! I’m really happy to hear you had a great experience and love your pieces. Your support honestly means the world. Please do reach out to me on hello@elkandbloom.com as I would love to get your earring fixed for you! My name is Katie. Speak soon!💛xx

Valorada con 5 estrellas sobre 5

Lovely jewelry

Lovely jewelry - gorgeous designs and hypoallergenic for my sensitive skin. Great customer service too.

25 de noviembre de 2025
Opinión espontánea
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Respuesta de Elk & Bloom

Thank you so much for your lovely words! I’m really happy to hear you had a great experience and love your piece. Your support honestly means the world. 💛xx

Valorada con 5 estrellas sobre 5

Amazing customer service

Amazing customer service, great communication, lovely good quality product

11 de noviembre de 2025
Opinión espontánea
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Respuesta de Elk & Bloom

Thank you so much for your lovely words! I’m really happy to hear you had a great experience and love your piece. Your support honestly means the world. 💛xx

Valorada con 5 estrellas sobre 5

Lovely necklace 😍 amazing customer…

Lovely necklace 😍 amazing customer service too. Highly recommend ⭐️⭐️⭐️⭐️⭐️

12 de noviembre de 2025
Opinión espontánea
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Respuesta de Elk & Bloom

Thank you so much for your lovely words! I’m really happy to hear you had a great experience and love your piece. Your support honestly means the world. 💛xx

Valorada con 5 estrellas sobre 5

The very personal feeling I received…

The very personal feeling I received from this Company made me feel that they cared that I was satisfied. Any problem I had with my choice was dealt with immediately and in a very friendly manner. I would certainly recommend their website if you are looking for a good selection of affordably priced, quality, jewelry.

7 de noviembre de 2025
Opinión espontánea
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Respuesta de Elk & Bloom

Thank you so much for your lovely words! I’m really happy to hear you had a great experience and love your piece. Your support honestly means the world. 💛xx

Valorada con 5 estrellas sobre 5

Lovely product packaged very…

Lovely product packaged very thoughtfully. Will definitely be back. Thank you

31 de octubre de 2025
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Respuesta de Elk & Bloom

Thank you so much for your lovely review. Your feedback means the world to us! Please do come back again! Love the E&B Team xx

Valorada con 5 estrellas sobre 5

Excellent service and very happy with…

Excellent service and very happy with bracelet 😊

31 de octubre de 2025
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Respuesta de Elk & Bloom

Thank you so much for your lovely words! I’m really happy to hear you had a great experience and love your piece. Your support honestly means the world. 💛xx

Valorada con 5 estrellas sobre 5

Beautiful gift wrapping

Beautiful gift wrapping and fast delivery. Haven’t opened it properly yet as it’s a Christmas present but had a little peek at one of the items and it looks lovely.

6 de noviembre de 2025
Opinión espontánea
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Respuesta de Elk & Bloom

Thank you so much for your lovely words! I’m really happy to hear you had a great experience and love your piece. Your support honestly means the world. 💛xx

Valorada con 5 estrellas sobre 5

Lovely emails sent during delivery…

Lovely emails sent during delivery process, nice friendly personal touch.
The gift was impeccably wrapped.
Great first impressions.

28 de octubre de 2025
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Respuesta de Elk & Bloom

Thank you so much for your lovely words! I’m really happy to hear you had a great experience and love your piece. Your support honestly means the world. 💛xx

Valorada con 5 estrellas sobre 5

The company ran out of the item I…

The company ran out of the item I ordered. They kept me informed of when it will be shipped and when to receive the package.

30 de octubre de 2025
Opinión espontánea
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Respuesta de Elk & Bloom

Thank you so much for your lovely review! It means the world to us to have you hear shopping with us. Welcome to the Elk & Bloom Family! xx

Valorada con 5 estrellas sobre 5

Necklace delivery

Fast delivery, well informed

10 de octubre de 2025
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Respuesta de Elk & Bloom

Thank you so much for your lovely review! It means the world to us to have you hear shopping with us. Welcome to the Elk & Bloom Family! xx

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