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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Had a faulty pair of earrings, i sent a message, a replacement was sent out within minutes. Excellent customer service. Will definitely purchase again. Thank you

Valorada con 5 estrellas sobre 5

I purchased ear rings and a bracelet from Ella-Mae. They arrived quickly and were beautifully packaged. Both items are fabulous, very detailed and look amazing on. Very pleased with them and will de... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

I ordered 4 necklaces with pendants, just a few days before Xmas, not expecting them to be delivered in time, but they were and they are really good quality pieces, really exceeded my expectations for... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Purchased two pairs of earrings in the sale.both lovely, excellent quality.Easy to order quick delivery and both came in separate beautiful grey soft pouches.Fantastic value for money will not hesitat... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Joyería

Escrito por la empresa

Ella-Mae Jewellery is a family-run business based in the North East of England, UK, offering elegant, affordable jewellery without compromise. We believe that beautiful jewellery should be accessible to everyone—and that you don’t have to spend a fortune to find something truly special. We created Ella-Mae Jewellery after partnering with trusted suppliers who could bring our designs to life at a price point that’s fair, without ever compromising on quality. From timeless necklaces and stylish earrings to meaningful gifts and everyday favourites, our collections are made to be worn, loved, and treasured. Every piece reflects our commitment to detail, design, and value. We take great pride not only in the quality of our jewellery but also in the personal service we provide—our customers are at the heart of everything we do. All orders are despatched quickly from within the UK, so you’ll never be waiting long to receive your new favourite piece. Whether you're shopping for yourself or a thoughtful gift, we’re here to help you find something perfect. Explore our full collection at ella-mae-jewellery.com and discover jewellery that’s designed to delight.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

149 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 5 estrellas sobre 5

Had a faulty pair of earrings

Had a faulty pair of earrings, i sent a message, a replacement was sent out within minutes. Excellent customer service. Will definitely purchase again. Thank you

1 de abril de 2026
Valorada con 1 estrellas sobre 5

TOTAL SCAM - Marketing is a LIE!

I purchased 3 items from this company. Their marketing claimed to be "closing out inventory" from their jewelry business. Come to find out, this is a complete lie. They sell jewelry from a number of Chinese firms. (I could have gotten the same quality from one of our dollar stores here in the USA). They did not supply an order confirmation with an order number and none of their following emails regarding tracking showed an order number either. Their return policy says that if you provide them with an order number, reason for return, and how you want your money returned, they will respond within 24 hours. THEY HAVE NOT although I have emailed them everyday at two different email addresses since the delivery. This company is a total scam. They may have been legitimate at some point, but they are NO LONGER TRUSTWORTHY OR REPUTABLE! Save your money. For those reading their reply... yes, I believed I have the right (and same) company... Ella Mae Jewellery in the UK and spelled Ella Mae Jewelry being marketed to the USA... ellamae-jewelry.com

23 de marzo de 2026
Opinión espontánea
Logotipo de Ella-Mae Jewellery

Respuesta de Ella-Mae Jewellery

You obviously have the wrong company. All orders are despatched from ourselves in the UK using the order number our customers receive immediately on placing their order. We have no emails from you. And, we do not sell to the USA. Please locate the correct company before writing reviews. To confirm we have no connection with the USA business of a similar name.

Valorada con 5 estrellas sobre 5

Recommend

Easy to order , delivered quickly , well presented & good quality .

27 de febrero de 2026
Logotipo de Ella-Mae Jewellery

Respuesta de Ella-Mae Jewellery

Thank you for the great feedback.

Valorada con 5 estrellas sobre 5

Perfect jewelry set

Lovely Necklace & earring set , quick efficient service . Good quality and value for money

23 de febrero de 2026
Logotipo de Ella-Mae Jewellery

Respuesta de Ella-Mae Jewellery

Thank you for the great feedback, it is much appreciated.

Valorada con 5 estrellas sobre 5

Lovely jewellery

Lovely jewellery, well made and such good value. I had a slight issue with my order and my query was dealt with swiftly. Excellent customer service.

20 de febrero de 2026
Valorada con 5 estrellas sobre 5

Moonstone Necklace

Value for money, good design, prompt delivery. Will definitely be buying from Ella Mae Jewellery again.

30 de enero de 2026
Logotipo de Ella-Mae Jewellery

Respuesta de Ella-Mae Jewellery

Thank you for your lovely review. We are so glad you wee happy with your Ella-Mae purchase.

Valorada con 5 estrellas sobre 5

Happy Customer.

Placed my order. Ordered confirmed. Posted and received. All within a week. Fantastic!

28 de enero de 2026
Logotipo de Ella-Mae Jewellery

Respuesta de Ella-Mae Jewellery

Thank you for your lovely review. We are glad you were happy with our service.

Valorada con 5 estrellas sobre 5

My purchases from you

I am over the moon with all my purchases from you eagerly waiting my sunken heart studs to arrive

26 de enero de 2026
Logotipo de Ella-Mae Jewellery

Respuesta de Ella-Mae Jewellery

Thank you for your lovely review Anthea.

Valorada con 5 estrellas sobre 5

Good purchase

I am very pleased with the earrings and necklace I bought from Ella-Mad .They are very pretty and well made. Thank you.

30 de diciembre de 2025
Logotipo de Ella-Mae Jewellery

Respuesta de Ella-Mae Jewellery

Thank you for the lovely feedback Kathleen. We are glad you are happy with your Ella-Mae purchase.

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