Ella-Mae Jewellery Opiniones 

182
•
TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Lovely jewellery. I bought 2 pairs of the horizon earrings. One for me and one for a friend. Really pleased. They are lovely. As expected. Perfect. Delivery a bit slow, but received okay. Very happ... Ver más

Valorada con 5 estrellas sobre 5

The earrings i bought are so beautiful and were delivered very quickly, I love the little pouches that they came in and will definitely be ordering from Ella-mae again thank you

Valorada con 3 estrellas sobre 5

I bought two pairs of earrings and one pair is perfect but the other pair are so tiny that I could hardly try to open them so gave up and I will probably not buy again.

Valorada con 5 estrellas sobre 5

Yeah good communication, easy to use website & delivered quickly & wrapped beautifully. Lovely product & looking forward to gifting it to my friend x

Información sobre la empresa

  1. Joyería

Escrito por la empresa

Ella-Mae Jewellery is a family-run business based in the North East of England, UK, offering elegant, affordable jewellery without compromise. We believe that beautiful jewellery should be accessible to everyone—and that you don’t have to spend a fortune to find something truly special. We created Ella-Mae Jewellery after partnering with trusted suppliers who could bring our designs to life at a price point that’s fair, without ever compromising on quality. From timeless necklaces and stylish earrings to meaningful gifts and everyday favourites, our collections are made to be worn, loved, and treasured. Every piece reflects our commitment to detail, design, and value. We take great pride not only in the quality of our jewellery but also in the personal service we provide—our customers are at the heart of everything we do. All orders are despatched quickly from within the UK, so you’ll never be waiting long to receive your new favourite piece. Whether you're shopping for yourself or a thoughtful gift, we’re here to help you find something perfect. Explore our full collection at ella-mae-jewellery.com and discover jewellery that’s designed to delight.


Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

182 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,7

Todas las opiniones

(182)

61 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

Speedy delivery and the packaging is…

Speedy delivery and the packaging is lovely so these are a great looking present - very pleased and will definitely be buying from Ella-may jewellery again in the future

6 de marzo de 2025
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Respuesta de Ella-Mae Jewellery

Thanks for the lovely feedback. Glad you are happy with your purchase.

Valorada con 5 estrellas sobre 5

Cute earrings

Cute earrings, delivered promptly

3 de febrero de 2025
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Respuesta de Ella-Mae Jewellery

Glad you love them Gill. Thanks for sharing.

Valorada con 5 estrellas sobre 5

Great company …

Fabulous goods and service will use again .

28 de enero de 2025
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Respuesta de Ella-Mae Jewellery

Thank you for the lovely feedback Josephine. Thank you for your order.

Valorada con 5 estrellas sobre 5

Purchased two pairs of earrings in the…

Purchased two pairs of earrings in the sale.both lovely, excellent quality.Easy to order quick delivery and both came in separate beautiful grey soft pouches.Fantastic value for money will not hesitate to order from this company again.

3 de febrero de 2025
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Respuesta de Ella-Mae Jewellery

Thank you for the lovely review Janet. We are so glad that you love your Ella-Mae earrings.

Valorada con 5 estrellas sobre 5

Beautiful jewelery

Beautiful jewelery. The ear rings are for a birthday present and will be a nice surprise

27 de enero de 2025
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Respuesta de Ella-Mae Jewellery

Glad you are happy with your purchase Janice. Thanks so much for sharing.

Valorada con 5 estrellas sobre 5

Lovely items, great experience !

Lovely items which I gave to my daughter as a Xmas present. Arrived quickly and well packaged. The suede pouch was a nice touch too.
I will be ordering for myself in the new year !!

21 de diciembre de 2024
Opinión espontánea
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Respuesta de Ella-Mae Jewellery

Thanks for sharing Nicola. We are so glad you were happy with your order. We look forward to seeing what you pick out for yourself.

Valorada con 5 estrellas sobre 5

Highly recommended

Great quality jewellery and very helpful team. I ordered the wrong earrings at first. Got in touch with them and Steve was most helpful. The earrings were exchanged and they even sent next day delivery to make sure I had them in time for Christmas at no extra cost. So refreshing to deal with a company that cares about their customers! Thank you so much.

20 de diciembre de 2024
Opinión espontánea
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Respuesta de Ella-Mae Jewellery

Thanks for the lovely review, glad we were able to help.

Valorada con 3 estrellas sobre 5

Awful Customer Service

Ella-Mae contacted me late last night after reading my trust pilot review!
They were apologetic and refunded me they have changed suppliers so worried products not up to standard so rather not replace . Until problem with suppliers sorted if u have sensitive skin please be careful .

I purchased jewellery sets after being assured was real silver . However it is not ! Allergic reaction straight away . Tried emailing and messaging the company have received no response ignored all communication. Remove all my attempts at trying to contact them via FB . Terrible customer service.

26 de diciembre de 2024
Opinión espontánea
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Respuesta de Ella-Mae Jewellery

Hi Helen, our social media team are working today and will have responded to you via FB messenger. There may be a slight delay in responding to emails over the Christmas holidays (usually within 48 hours) but all FB messages have been responded to and the team will be happy to help resolve any issues you may have if you would like to respond to their message.

Valorada con 5 estrellas sobre 5

Absolutely thrilled with my purchases

Absolutely thrilled with my purchases - easy to order online, confirmation received promptly and my earrings arrived so soon afterwards.

Highly recommend Ella-Mae Jewellery - outstanding 🌟

26 de noviembre de 2024
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Respuesta de Ella-Mae Jewellery

Thank you so much for the lovely review Nicola. We are so glad that you love your Ella-Mae jewellery.

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