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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

product took 2 weeks to deliver I thought I bought Slimfit on the bottle it says Googeer totally confusing taste is disgusting, it mentions in the ingredients peppermint can't taste it I have noti... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Products took 2 weeks to arrive The box isn't the same as advertised and I'm afraid I agree with other reviews. I ordered 2 lots 2 boxes, been using for 2 weeks and apart from slight skin irritation n... Ver más

Valorada con 1 estrellas sobre 5

This is a total scam they sell total useless crap like miracle weight loss drops after I ordered them my wife found several reviews that supports they are fake and scamming people. I reached out not... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

Customer service kept to the sale offer, didn't try to unsellable anything else which would've affected my budget and unnecessary sales pitches. Identified all the steps from purchase to delivery with... Ver más

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2,3

Malo

TrustScore: 2.5 sobre 5

115 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Ha contestado el 100% de las opiniones negativas

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2,3

Todas las opiniones

(115)

17 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Would give no stars if possible!

Would give no stars if possible!
Complete and utter waste of my time and money!
Just packets of bandaid-type stickers which lifted my skin a couple of times but did absolutely nothing to assist my weight loss.
Take a tip and save your money for a good gym/fitness club membership!

20 de junio de 2025
Opinión espontánea
Logotipo de Ella Robinson

Respuesta de Ella Robinson

Hi Fran!

Thank you for your feedback, and we sincerely apologize for the inconvenience. This isn’t the standard we aim to provide. Please reach out to us at support@ella-robinson.com so we can address this promptly.

Ella Robinson

Valorada con 5 estrellas sobre 5

Arrived when they said they would have…

Arrived when they said they would have used them for a week now havnt seen any changes yet but will continue to use them

11 de junio de 2025
Opinión espontánea
Logotipo de Ella Robinson

Respuesta de Ella Robinson

Hi Wendy!

Thank you for your feedback! Glad your order arrived on time. Some things take a bit of consistency, so stick with it—hoping you start seeing results soon! 💪😊

Ella Robinson

Valorada con 5 estrellas sobre 5

They worked for me

The patches really worked well for me. I lost weight without dieting. I'm now 2 dress sizes smaller and haven't experienced any bad side effects

17 de junio de 2025
Opinión espontánea
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Respuesta de Ella Robinson

Hi Kim!

We really appreciate your thoughtful review! It’s wonderful to hear you had a positive experience. Looking forward to having you back again soon!

Ella Robinson

Valorada con 1 estrellas sobre 5

Scam

Seriously, this must be some kind of joke, you sent me fabric plasters for 34 pounds. Because I really can't believe what I see. This is a plain SCAM. Please give me a refund.

14 de junio de 2025
Opinión espontánea
Logotipo de Ella Robinson

Respuesta de Ella Robinson

Hi Iwona!

We’re sorry to hear about your experience and take these concerns very seriously. Please contact us directly at support@ella-robinson.com so we can investigate and resolve this matter promptly.

Ella Robinson

Valorada con 1 estrellas sobre 5

Boxes no at advertised

Boxes no at advertised.
Patches make no difference to weight, ever with a controlled eating program... all you get is a skin irritation from them.. wast of time & money.

14 de junio de 2025
Opinión espontánea
Logotipo de Ella Robinson

Respuesta de Ella Robinson

Hi Anita,

Thank you for your feedback, and we sincerely apologize for the inconvenience. This isn’t the standard we aim to provide. Please reach out to us at support@ella-robinson.com so we can address this promptly.

Ella Robinson

Valorada con 1 estrellas sobre 5

Scam

Feel it's a scam. Used all patches, even though they were not as shown on the post. Did not lose any weight and had a slight reaction to the patches. Tried to complain but a foreign language came up and I couldn't translate it to English. I wouldn't recommend them to anyone. Would at least like a refund,but can't see that happening in a million years.

11 de junio de 2025
Opinión espontánea
Logotipo de Ella Robinson

Respuesta de Ella Robinson

Hi Susan!

We’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This isn’t the level of service we strive for, and we’d love the chance to discuss this matter. Please reach out to us directly at support@ella-robinson.com — we’re here to help.

Ella Robinson

Valorada con 4 estrellas sobre 5

Works for me alongside keeping an eye on my diet

I was sceptical about the efficacy of this product but bought 2 x packets to give them a try. I had already lost weight with slimming World but had reached a plateau. After the first week I lost 1lb, this week I have lost 2.5lb whilst still being watchful of my food intake. My patches took 2 weeks to arrive but customer care answered my questions quickly. My only criticism would be how difficult it is to peel the backing off and that they do irritate my skin

2 de junio de 2025
Opinión espontánea
Logotipo de Ella Robinson

Respuesta de Ella Robinson

Hi Gail!

Thanks for your feedback! Great to hear you're seeing results. We’ll pass on your notes about the backing and skin irritation—appreciate you pointing that out! We appreciate your support and hope to welcome you back soon.

Ella Robinson

Valorada con 1 estrellas sobre 5

I have given a one because the order…

I have given a one because the order arrived, I had a query and it was answered. As for the patches I ordered one box of 12 Patches, I have used them according to the email. They have not worked for me my weight is the same as it was before, sad to say it was a waste of money, as a pensioner I should have known better, nothing so simple could work. Very disappointed. I won’t be fooled again.

8 de junio de 2025
Opinión espontánea
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Respuesta de Ella Robinson

Hi Paula!

We’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This isn’t the level of service we strive for, and we’d love the chance to discuss this matter. Please reach out to us directly at support@ella-robinson.com — we’re here to help.

Ella Robinson

Valorada con 1 estrellas sobre 5

0 Stars

I bought the slimming patches. I had an allergic reaction to the patches. I moved them around but everywhere I put them I was scratching and my skin was red and raised. I would give them 0 stars if I could. I tried to complain but it kept sending me to a site in Dutch. I tried translating it but I didn't get very far. Truthfully I want my money back but unless I take a crash course in Dutch I don't think that will happen. I am very disappointed with the whole experience.

20 de mayo de 2025
Opinión espontánea
Logotipo de Ella Robinson

Respuesta de Ella Robinson

Hi Joanne!

We’re truly sorry to hear about your experience and appreciate you bringing it to our attention. This isn’t the level of service we strive for, and we’d love the chance to discuss this matter. Please reach out to us directly at support@ella-robinson.com — we’re here to help.

Ella Robinson

Valorada con 5 estrellas sobre 5

What can I say?

I am sceptic about 99% of these ideas and bought these to prove to myself it's just a waste of time and money..... but I'm wrong. They work! I've used a total of 8 patches so far, that's not even a box, and already I'm noticing a difference. Yes, they appear different from the advert but that's usual in my experience. I haven't changed my diet or lifestyle either so I am extremely satisfied with this product and couldn't be more shocked. Hence the review.

6 de junio de 2025
Opinión espontánea
Logotipo de Ella Robinson

Respuesta de Ella Robinson

Hi Maxine!

Thank you so much for your kind words! We're thrilled to hear you had a great experience — it truly means a lot to us. We appreciate your support and hope to welcome you back soon.

Ella Robinson

Valorada con 1 estrellas sobre 5

STEER CLEAR! SCAM,

Is this the same as NinaPedersen?
If so.. DO NOT BUY TRIM OATCHES FROM HERE,

I bought them for £24.95 based on the advert and customer feedback.
What I received were XIMONTH patches with no inserts and totally different instructions for use, which were so small I needed a magnifying glass. These sell for £6 on EBay.
This company have refused to replace them with what I ordered and refused to send a refund despite their ‘guarantee’.
THIS IS A SCAM.

12 de mayo de 2025
Opinión espontánea
Logotipo de Ella Robinson

Respuesta de Ella Robinson

Hi Gill!

Thank you for your feedback, and we sincerely apologize for the inconvenience. This isn’t the standard we aim to provide. Please reach out to us at support@ella-robinson.com so we can address this promptly.

Ella Robinson

Valorada con 3 estrellas sobre 5

Took a longer time to arrive than I…

Took a longer time to arrive than I expected and, as yet, I haven't been using the patches long enough to notice a difference...only 5 days. We will see..

2 de junio de 2025
Opinión espontánea
Logotipo de Ella Robinson

Respuesta de Ella Robinson

Hi Janet!

Thanks for your patience and for giving the patches a try! It’s still early, but we hope you start to see results soon. Keep us posted on how it goes!

Ella Robinson

Valorada con 1 estrellas sobre 5

Is this a joke? It too over two weeks to receive the…

It too over two weeks to receive the trim pads. All I have received are three packs of white bandaids! Is this a joke? There is no filling/brown substance as shown on the advert in it. Have used one pack of plain bandaids with, of course, no effect at all. I expect to be refunded or send whatever it is should be put under the white bandaid.

29 de mayo de 2025
Opinión espontánea
Logotipo de Ella Robinson

Respuesta de Ella Robinson

Hi Brigitte!

We sincerely apologize for your experience and greatly appreciate you bringing this to our attention. This does not reflect the high standards of service we aim to provide. Please reach out to us directly at support@ella-robinson.com — we’d love the chance to discuss this matter.

Ella Robinson

Valorada con 1 estrellas sobre 5

Misleading claims

Patches appear to be nothing more than an adhesive fabric, I think that these are a total misleading product If I could I would request my money back but no where to facilitate this. They can be purchased on Amazon for £8.99 not the extorionate price advertised. Good luck to you all, I was totally disillusioned.

12 de mayo de 2025
Opinión espontánea
Logotipo de Ella Robinson

Respuesta de Ella Robinson

Hi Geprgie!

Sorry to hear this didn’t meet your expectations. We appreciate the feedback and would love a chance to discuss this matter. Please reach out at support@ella-robinson.com

Ella Robinson

Valorada con 5 estrellas sobre 5

Give it ago

I was very iffy about the patch’s , but I feel like they are doing something for me . I’ve only been using them for 12 days and I’ve dropped a dress size already ,so looking forward to what happens to my future weight loss . I would recommend you try them and see if they work for you . Xxx GL

16 de mayo de 2025
Opinión espontánea
Logotipo de Ella Robinson

Respuesta de Ella Robinson

Hi Silverlady!

Thanks so much for your lovely feedback! We’re thrilled to hear you’re seeing results so soon. Wishing you continued success on your journey, and thank you for the recommendation!

Ella Robinson

Valorada con 5 estrellas sobre 5

It took a while for the patches to…

It took a while for the patches to arrive. When they stick to the skin, they stick very well. I have just finished my first 12 patches and there has been a little weight loss. I bought 2 boxes, but will stick it out and see if I lose anymore weight.

14 de mayo de 2025
Opinión espontánea
Logotipo de Ella Robinson

Respuesta de Ella Robinson

Hi C. Hardy!

Thank you for your feedback. We're glad to hear the patches are working well for you so far. Wishing you continued success on your journey—please don’t hesitate to reach out if you need any support.

Ella Robinson

Valorada con 3 estrellas sobre 5

Different looking patches

I have no complaints perse but the patches seen on the advert are completely different to the ones I received. I questioned this via email and got a reply that the advert is an old advert but the ingredients are the same and improved. I have used the patches now for 12 days but have not noticed any significant changes but will carry on for a while. No complaints about the company etc. Just want to see some changes on my fat! Hoping time I will see the changes!

12 de mayo de 2025
Opinión espontánea
Logotipo de Ella Robinson

Respuesta de Ella Robinson

Hi Famida!

We’re so sorry to hear things didn’t go as expected. That’s not the kind of experience we want for our customers, and we truly appreciate you letting us know. We’d really like the opportunity to discuss this matter — please feel free to get in touch with us at support@ella-robinson.com. Thank you!

Ella Robinson

Valorada con 1 estrellas sobre 5

Like most of the reviews I have read I…

Like most of the reviews I have read I am in total agreement with them. there was no gel blob and as yet no weight loss a complete waste of money effort and time. Don't waste your money they are a useless product. Like my grandaughter said if 'You want to stick tape to yourself get a roll of masking tape'

24 de mayo de 2025
Opinión espontánea
Logotipo de Ella Robinson

Respuesta de Ella Robinson

Hi Karen!

Thank you for your feedback, and we sincerely apologize for the inconvenience. This isn’t the standard we aim to provide. Please reach out to us at support@ella-robinson.com so we can address this promptly.

Ella Robinson

Valorada con 1 estrellas sobre 5

Received them after 3 weeks useless…

Received them after 3 weeks useless waste of money. Should get e refund

1 de mayo de 2025
Opinión espontánea
Logotipo de Ella Robinson

Respuesta de Ella Robinson

Hi Jennifer!

We’re really sorry to hear about your experience. That’s not what we aim for, and we’d love to discuss this matter. Please email us at support@ella-robinson.com — we’re here to help!

Ella Robinson

Valorada con 1 estrellas sobre 5

Didn't Do It For Me!

Took at least 2 weeks to arrive. The stickers were simply that with no gel to put in centre as advertised. The stickers are extremely sticky and caused a rash trying to take them off. Unfortunately, I have no rresults to report as there aren't any!!

22 de mayo de 2025
Opinión espontánea
Logotipo de Ella Robinson

Respuesta de Ella Robinson

Hi Steve!

Thank you for your feedback. We apologize for any inconvenience regarding the product and the delivery delay. We strive to maintain consistency in our offerings. Please contact us directly at support@ella-robinson.com so we can investigate and resolve this matter promptly.

Ella Robinson

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