Ella James Homeware (NOT Ella & James Clothing) Opiniones 736

TrustScore: 4.5 sobre 5

4,5

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

I have bought a House Doctor throw from Ella James. The throw is lovely but there should have been more infos about the throw in the description! I assumed it was 100% cotton and washable and it is NO... Ver más

Valorada con 5 estrellas sobre 5

So pleased with my order. Quality exceeded my expectations. Delivery also quick Will definitely shop with Emma James again.

Valorada con 5 estrellas sobre 5

Ok, as a Grandmother to be, I maybe stepped ahead of the game when I purchased these but how could I resist! The detail of the sea life and dinosaurs, the size of the blocks that easily compact inside... Ver más

Valorada con 5 estrellas sobre 5

My second order from Ella James . It was a beautiful Deco Lux Christmas Tree throw in cream , absolutely delighted with it , great quality and lovely and soft . Next day delivery as prompt as my fir... Ver más

Información sobre la empresa

  1. Tienda de artículos para el hogar
  2. Tienda para bebés
  3. Tienda de regalos

Escrito por la empresa

Ella James is a UK-based home and lifestyle store, specialising in beautiful furniture, décor, and accessories. We are NOT connected in any way to the U.S. clothing store of the same name. If you’re shopping with us, you’ll find carefully curated homeware collections, children’s interiors, and timeless lifestyle pieces, all delivered with a personal touch and dedicated customer service. We kindly ask reviewers to double-check they are leaving feedback for the correct Ella James business. If your experience relates to the U.S. clothing company, please direct your review to their page instead. Thank you so much for supporting our small business. We truly value every one of our customers.


Información de contacto

4,5

Excelente

TrustScore: 4.5 sobre 5

736 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

Fab shop

Fab. Quick delivery also.

Love our Joseph nightlight and got a nice discount also! Will use again

16 de febrero de 2018
Opinión espontánea
Valorada con 3 estrellas sobre 5

Very cute but expensive

The light ordered is lovely but far too expensive for what it is! It's a plastic material and I would not think looking at it, it cost that much. Slightly disappointing but at least it's cute.

8 de febrero de 2018
Opinión espontánea
Valorada con 3 estrellas sobre 5

Simple yet nice design

I have quite a range from this designer. I love the ceramic finish and the simplicity of the design, it suits all decor needs. The only issue I have is the high price point. I’m not entirely sure that the quality warrants the price.

6 de febrero de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Lovely product

Lovely product. The grandchildren will adore these bunny lights as do I .
Received so quickly . Thanks so much . Will definitely use again

5 de febrero de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Really lovely Easter wreath

Really lovely Easter wreath! Cant wait to put it on front door. Colours are subtle and classy looking. Just need to add a couple of chicks! Thank you

29 de enero de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

Awful service!

20 de enero de 2018
Opinión espontánea
Logotipo de Ella James Homeware (NOT Ella & James Clothing)

Respuesta de Ella James Homeware (NOT Ella & James Clothing)

Dear Sophie
We would be grateful if you could contact us on 01572 759 190 if there was a problem with your order and we would be happy to rectify this for you.

Valorada con 5 estrellas sobre 5

Really quick delivery

Really quick delivery. Ordered in the morning and it arrived the following day on a Saturday without paying for next day. Great quality zebra head.

9 de enero de 2018
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible experience

Terrible experience, ordered a toy garage for my child 20th december, paid for next day delivery, it is now 9th Jan and nothing has arrived, I emailed twice to complain and have so far had no response, called and had no answer. Very very disappointed child and unacceptable customer service. The money was taken out of my account Dec 20th.

9 de enero de 2018
Opinión espontánea
Logotipo de Ella James Homeware (NOT Ella & James Clothing)

Respuesta de Ella James Homeware (NOT Ella & James Clothing)

Dear Laura
We are sorry that you have experienced this problem with your order . We received your email about the failed delivery over the Christmas weekend and we replied once our offices were open again after Christmas. We started the investigation with the carrier immediately and they explained that they could not locate your address so we emailed you to ask for further information for the driver but we did not hear back from you . The carriers attempted delivery 3 times unsuccessfully . After having spoken to you today , we have now established that the postcode provided on the order that we received was incorrect and this is the reason that the delivery failed .
We have now shipped a second order to the correct address with Express shipping . Please do contact us on 01572 759 190 if we can help further .

Valorada con 5 estrellas sobre 5

Excellent

This site is excellent - cheaper & better service than most places. There was a mistake with the computers & something not stocked but was advised to this quickly & order was received quickly. Beautiful plates.

7 de enero de 2018
Opinión espontánea
Valorada con 5 estrellas sobre 5

Fabulous !!!

Beautiful item, arrived super fast bearing in mind it was ordered in the middle of xmas and new year !(they mustn't sleep!😩) well packaged and even came with batteries !

Can't fault at all and will def use again 😊

6 de enero de 2018
Opinión espontánea

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