Elle Melbourne Opiniones 

388
•
TrustScore: 1 sobre 5

1,2

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Consulta las opiniones de los clientes

Valorada con 2 estrellas sobre 5

Ordered using their size chart which turned out very inaccurate. The return costs are very high $40AUD plus $15, so buyer beware. The dress I received was nice and seemed good quality although the col... Ver más

Valorada con 1 estrellas sobre 5

False advertising SCAM Says they're a company based in Melbourne. I ordered 'leather' shoes. They arrived packed in Temu style packaging, from a company called Yanwen. The shoes are sy... Ver más

Valorada con 1 estrellas sobre 5

Worst quality and delivery. Ordered 9th of April arrived 23rd of May after Multiple false emails advising shipping information that was fabricated con note numbers. Garments supplied, straight out of... Ver más

Valorada con 1 estrellas sobre 5

As others have posted. Buyer beware. Advertised cashmere and wool came as poly cotton. Do not answer the question just say we sorry you are not happy with purchase. Fraudulent behaviour. Think you... Ver más


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1,2

Muy malo

TrustScore: 1 sobre 5

388 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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1,2

Todas las opiniones

(388)

0 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

NEVER BUY FROM ELLE MELBOURNE!!

NEVER BUY FROM ELLE MELBOURNE!!! They are complete scammers. I purchased a shirt which they falsely described and advertised as “Linen-Silk” when it arrived the tag states 100% polyester. When I wrote & complained they refused to give me a refund. The best they said they could do was a 30% credit, even though they completely lied?! I’ve reported them to the ACCC.

30 de marzo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

It's a dreadful website

Horrible experience. I ordered a bag. It's dreadful. Cheap and nasty looking. Not what I expected at all. To send it back would of cost me between $25-50! The company tried very hard to put me off returning it. I ended up keeping it because of the expensive return process. I feel like I was scamned. Stay away from this site. You will be ripped off.

6 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Don’t bother with this store

Avoid this store at all costs. The product sizes are ridiculous. Size L would be lucky to fit a 10yo. Poor quality and no official clothing label. Never again.

30 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company is dishonest and untrust…

This company is dishonest and untrust worthy. DO NOT BUY!!! They are using genuine photographs of products and supplying poor quality rip offs. I bought my daughter a pink palm puff embroidered hoodie for her birthday and what I received is an awful printed polyester jumper...NO embroidery. Not even close to the real thing and the product photo.

Their returns policy is designed to discourage dissatisfied customers returning their rubbishy products.

I was offered a 20% refund, then a 30% refund which is unsatisfactory as they are unlawfully misrepresenting products.

I discourage anyone from buying from them.

6 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

I will never buy from Elle again

I will never buy from Elle again. Bought 2 pair of sneakers size 9. The size I was sent after 2 months delay were size 7. I requested a refund however refund policy very expensive at $40 per item for returning items. This is a cost to the customer plus freight charges and taxes. Not worth sending back to China where their headquarters are. No returns to Melbourne.

7 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scammers

Scammers! What I received is not what I ordered and paid for. Elle Melbourne’s return address is in BELGIUM!! Costs too much to send it back, it’s going in the bin

7 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Absolute scammers

Absolute scammers! False advertising and misleading, I ordered jeans and received polyester pants! I tried to get a refund, they told me I needed to pay shipping, $40 back to china and a $15 fee. Their website states they ship with in Australia only!! There are no refund details until you purchase through shop! Then the details are there after the purchase (which I only found out when I was trying to get a refund)
Ohh and not to mention that I waited 4 weeks for this to be delivered, their website says 10-14 business days.
I lost $80 don’t do the same!! DO NOT ORDER FROM THIS COMPANY!!!

29 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

It’s a scam

It’s a scam
High return parcel cost! Temu is 100% better quality then ELLE MELBOURNE
Please don’t purchase from ELLE Melbourne 100% fake & phoney online store
You won’t get a refund either

5 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

No order received from Elle Melbourne

Elle Melbourne is a scam. This is not an Australian business. I put in an order on April 16 and am still waiting to receive my order. Despite numerous requests to determine status of my order, I have not received my order. Please be warned when ordering from this online supplier.

7 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

SCAM

SCAM, product is completely different to image in shop. Cheap materials. Not wearable.

7 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not use this company

Do not use this company!
I wish that I had read these reviews before I’d been duped and scammed as well.
The products are expensive but you will receive poor quality cheap garments. Despite the claim that returns and refunds are easy, it is impossible. This is a Chinese company, borrowing the name Melbourne’ to dupe customers into believing that this a local family run Australian business. There is no address or shop front in Melbourne! All returns have to be paid by the purchaser to go to China where they are undeliverable and get sent back to you. Then Elle Melbourne claim that they can’t refund because they have not received the return!!! Scam.
It has taken four months of my time energy and money dealing with this company. Avoid at all cost.JC

6 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is an absolute scam.

This is an absolute scam.
I ordered 2 long cardigans, money was taken out of my bank instantly, I received no confirmation emails, no customer order #, and no response to my many customer service enquiries.
Its so disgusting and deceitful.
These people obviously have no conscience whatever and shouldn't be part of the human race

20 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

don't wate your money!

don't waste your money!
Cheap unusable items. I offered a 20% credit as they are clearly sad there will be shipping cost to return and also $15 warehouse handling fee to return. Not worth it to return. I just put into the Bin as I would not give those shoes to my enemy:)

6 de mayo de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

This is an absolute scam!!

This is an absolute scam!!! NEVER have I been so taken in by such a fraud. Now I see the same thing advertised under the name of Mills of Melbourne when it comes from China or wherever!! Don"t be fooled by this site.

18 de abril de 2025
Opinión espontánea
Valorada con 1 estrellas sobre 5

Scam

Scam.
Same experience as a lot of reviews, shops resents as an Australian shop, orders come from China, shoes poorly sized, you have to pay for shipping costs back to China plus they also take a $15 “handling” fee for returns.

16 de abril de 2025
Opinión espontánea

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