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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Emailed with a question before ordering and got a very helpful reply. Dress arrived quickly, packaged carefully.

Valorada con 1 estrellas sobre 5

In an attempt to return an item, I’ve traded 16 emails with customer service, only to be told the refund needs Finance approval. What? I don’t remember anything in their return policy about Finance. M... Ver más

Valorada con 4 estrellas sobre 5

Sizing came up a little small. Emailed and they were helpful but just worth ordering a size up.

Información sobre la empresa


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

42 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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3,4

Todas las opiniones

(42)

40 opiniones en los últimos 12 meses

Escribir una opinión
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Valorada con 5 estrellas sobre 5

So glad I found Ellison

Had been looking for something for a work event for weeks and nothing felt right. A colleague mentioned Ellison Boutique and I ordered the same evening. Arrived the next day, fabric is gorgeous and the cut is really flattering.

6 de julio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I purchased shoes from Ellison New York…

I purchased shoes from Ellison New York and the quality is extremely disappointing. The product feels cheaply made and far below what was expected for the price. The material looks and feels low grade, and the overall finish is poor. Honestly, I’ve seen better quality in shoes that cost under $10.
The comfort is also lacking, and the shoes don’t seem durable enough for regular use. It feels like the product does not match the branding or marketing at all. Very dissatisfied with this purchase and would not recommend. I will not be buying from this brand again.

15 de junio de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

This company is a scam!

This company is a scam!! Terrible quality!! I actually did return it but they knew it would never leave customs so now it’s been in customs for two months and they say they can’t issue a refund until it reaches their warehouse. First of all the return address is an apartment not a warehouse!! The experience is terrible! Now I need to fight it with the credit card company

7 de mayo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Terrible quality

Terrible quality, poor construction and cheaply made. I bought 2 pair of shoes and the fit and finish is terrible, poor fit and I am trying to get my money back, I will never wear them.

10 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

If I could leave 0 stars I would

If I could leave 0 stars I would! Do NOT purchase from this website! The quality is terrible but most of all they are scammers!! They do not let you return anything. They just give you the runaround asking you to take pictures to verify your order & when you show them the items you would like to return with pictures they don’t respond. Everything is a LIE. I’ve sent hundreds of pictures & they don’t give me a shipping address or label. They just keep asking for more pictures….. Please save your money!!! Do not purchase from them!!

3 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Ellison and Rowe - STAY AWAY!!!

I recently purchased three dresses from Ellison and Rowe for a total of $159.88, and I’m extremely disappointed with the quality of the items I received. The dresses are cheap, poorly made, and not at all what I expected based on the online descriptions.

When I reached out to request a return slip, I was informed that I could return but it would be expensive since they are in China. The policy said that items could be returned in the 30 day timeframe. Instead, I am pressured to choose different items, which is frustrating given that the dresses did not meet my expectations. It's also inconvenient since they are based in China, making returns even more challenging.

Overall, I would strongly advise against buying from Ellison and Rowe. The lack of quality and poor customer service experience leave much to be desired. Save your money and find a more reliable retailer!

4 de abril de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not buy from this company!

If I could give zero stars, I would. The website claims the company is based in Charleston, SC, yet returns must be sent to China — a major red flag. The dresses I received looked nothing like the photos on their site and were extremely poor quality: sheer fabric, flimsy construction, and much shorter than advertised.
After providing photos, the company insisted the items matched my order. While customer service responded quickly, they repeatedly pushed store credit even after I made it clear I would not purchase from them again. Only after numerous emails did they offer a 40% refund without requiring a return, which I accepted just to end the ordeal.
Save yourself the time, money, and frustration — do not order from this company.

2 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Zero stars is what they deserve

Zero stars is what they deserve. As other commenters have stated, this company states they’re USA based but they require you ship the item back to Asia. They make it appear that they have an easy and generous return policy but nowhere does it say that you have to ship it back to Asia. They do this back and forth emailing where they try to get you to keep the product with a discount on another product. After several of these just asking for my return label, they finally send it only to discover that I have to send it to Asia. UPS stated that it would be over $300 to send an $80 coat. They know most people won’t return it so they dupe you out of your money. The coat doesn’t fit, so keeping it does me no good. I am going to look into other recourse that I may have to get my money back.

12 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I agree with other reviews

I agree with other reviews , this South Carolina appears to be a Catfish or shell location, as other reviews stated my article of clothing was not satisfactory and I was offered not even half if the amount of my garment. I plan to ship item no matter cost I order to force a Full refund as state and Advetised, I will also be reporting this company to DC Attorney General office of Community Affairs

12 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Do not buy from this website

Do not buy from this website, unless you are fine with being stuck with what you purchased. First clue was it took weeks to arrive with a really odd tracking number that you couldn’t track. To return- You need to take full length photos of the item. Then after multiple emails, where they kept pushing a discount, I demanded a refund to find out I had to ship my dress back to China at my cost. Even though they appear to be based in Charleston.

10 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

The coat I received looked nothing like…

The coat I received looked nothing like the one advertised. They make it nearly impossible to return. It would have cost me half the price of the coat. Customer service was terrible and did not want to help at all. Stay away from this fly by night place!!!!!!!!( and I wouldn’t even give them one star)

10 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

Zero stars is more accurate

Zero stars is more accurate. Purchased a coat online January 9th. After receiving apologies for delay in shipping, received the order 2/7/2026. The cost cost $95, what I received is worth $15-$20 at most. ABSOLUTELY NOTHING like it was advertised. DO NOT BUY FROM THIS COMPANY. Deceptive marketing leads to believe it's an America company and it is not

7 de febrero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I would give this no stars

I would give this no stars. This is a fake boutique shipping clothes from Asia. The dress I ordered was not what I received. I received a dress that was completely see through. They would not refund my money because they said the dress is what was pictured. They offered for me to ship back and will not provide a return label. DO NOT USE THIS FAKE COMPANY!!

29 de enero de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

I ordered a dress and they do not have…

I ordered a dress and they do not have it in the color that I ordered. Rather than offering to refund my money they sent an email saying that I can either get it in a color I didn't want or I can pick something else of equal value. I responded that they need to refund my money immediately. There's been absolutely no response from these people

3 de febrero de 2026
Opinión espontánea

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