Another customer scammed by false advertising for easy returns with full refund to the credit card of the customer. Run around of filling out paperwork and a universal, automated response with no d... Ver más
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Consulta las opiniones de los clientes
On Jun 21st , I purchased a pantsuit from aflareboutique. When I received it it was wrinkled and stuffed in a plastic bag. I tried it on and the merchandise did not fit. I returned the merchandise aft... Ver más
Bought a white dress, it's supposed to be all Linen. There was nothing linen in this dress, cheap looking material, of course, no label to show you. What's even in the product itself, sent $40 bucks... Ver más
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I ordered leather woven mules and what I got was PU. The photos were of leather shoes. False advertising. I wanted leather.UPDATE: I was given a great discount on a second purchase and the customer s... Ver más
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Another customer scammed by false…
Another customer scammed by false advertising for easy returns with full refund to the credit card of the customer. Run around of filling out paperwork and a universal, automated response with no delivery of a address to return the junk you received from this company. If you enjoy throwing your money away, this would be the store to do it at. No accountability for this sham of a business. They offered a store credit. First offer was 50% store credit, 2nd offer was a70% store credit, 3rd offer went back to a 50% store Credit. However, no address ever presented for a return as advertised for an easy refund for a FULL refund. Save yourself the trouble of this run around store. Amazon has the online shopping market cornered with easy shipping, easy returns and fast, full refund with minimal to no run around.
DO NOT BUY from A Flair Boutique
DO NOT BUY from this company! Wish I had come here first. Cheap material and only will give store credit. I would give them ZERO stars if I could. Chinese company posing as a US company.

Respuesta de Aflairboutique
Cheap Merchandise
On Jun 21st , I purchased a pantsuit from aflareboutique. When I received it it was wrinkled and stuffed in a plastic bag. I tried it on and the merchandise did not fit. I returned the merchandise after I had to go through alot of crap to return it and now I have yet to receive a refund. I wouldn't recommend buying anything from this company because the merchandise is cheaply made and they charge you an arm and a leg for their poorly put together merchandise.

Respuesta de Aflairboutique

Respuesta de Aflairboutique
This is the worst company to deal with
This is the worst company to deal with. Masks as an American storefront, but all items come from China. The quality is terrible and they expect you to pay for your returns back to China. They do not refund to original payment method and will only offer store credit. They even make you pay for a return when they send you the wrong item. Buyer beware, play it safe and stay away

Respuesta de Aflairboutique
The fabric is stadnard but can be use…
The fabric is stadnard but can be use for simplw occasion.

Respuesta de Aflairboutique
Terrible company
Terrible company. Buyer beware. I saw that the company was in California. That’s not true. It’s a shell company for China. Clothes clearly do not look like their photos and the sizing is way off base. Cheaply made too. And when they respond to this review, it’s false too. Their customer support is horrible and their phone number doesn’t even connect. Why take a store credit for items I would never buy? Worst mistake ever! Lesson learned.

Respuesta de Aflairboutique
Extremely poor
Extremely poor. I wrote them numerous emails about the size and how to exchange the dress. Completely ignored my requests. Beware I wouldn’t deal with this company. Dresses are smaller than what it says in ad. Stay away!

Respuesta de Aflairboutique
Terrible cheap product, even worse return policy
Terrible cheap product, not sized properly and when I wanted to return it, they said I had to pay to ship it to China for a full refund. Offered "store credit" but why would I want to potentially have to send something else back to China. DO NOT DO BUSINESS WITH THEM!
Not Right
I normally do not talk negative about a company but A Flair Boutique is cheap. Please do not order the quality is very misleading beautiful pictures of items. I ordered a blue jean jumpsuit it is way too short it is a Capri length. Buyer Be Ware.

Respuesta de Aflairboutique
Do not order. Poor-quality items and a return process built to make you give up.
I ordered two dresses from this company. Shipping took WEEKS, and I later learned the items ship from China. That isn't disclosed clearly at checkout.
The dresses looked nothing like the photos. They were shapeless and sized for someone many times larger than the listed size. The fabric was thin and plastic-feeling, and both arrived with a strong fishy odor.
I started a return a month ago. Over the past month, customer service asked for order documentation, then photos, then a form, one request at a time, each only after I'd completed the last one. A process designed specifically to wear down their customer.
At the end, I was offered two options:
Pay to ship the items back to China myself, with no guarantee they arrive.
Accept a 50% refund as store credit that can only be spent with them.
In other words, there's no realistic way to get your money back for a defective product.
If you've already ordered, keep every email and photo, and contact your credit card company about a dispute rather than waiting on their return process.

Respuesta de Aflairboutique
DO NOT ORDER FROM THIS COMPANY!
DO NOT ORDER FROM THIS COMPANY!! Received my dress which was way larger than the size ordered, low quality. Given HUGH run around to return...had to send PDF info, pictures of item. Then they say to return you have to pay to have it shipped back to CHINA! AND fill out ANOTHER pdf with exactly the same info I just sent them!!! Or they would give a courtesy 50% back...oh but not money back...STORE CREDIT! They should be shut down for fraudulent misinformation. TOTAL SCAMMERS!

Respuesta de Aflairboutique
Terrible customer service
Terrible customer service. They sent the wrong color item. When asked what to do I was told pay for the return of the wrong myself or get 50% store credit. Terrible company.

Respuesta de Aflairboutique
I’m so sorry I didn’t read these…
I’m so sorry I didn’t read these reviews before purchasing 2 dresses. They came with no tags and were squished into one small plastic bag that had been damaged.
I went through the same multi email process that other people reviewing here did! Frustrating that there is always another email and more forms to fill out. Only to be told they would give me 50% back in form of store credit…. I could continue this amazingly frustrating process and ultimately end up paying more to ship the dresses back than they cost to begin with…
I will donate the dresses and tell you all “please do not order from this company!!”

Respuesta de Aflairboutique
Scam company for sure
Scam company for sure. I got the lowest quality coat I've ever seen from them and they demanded I jump through ridiculous hoops to return it. Then even when I do everything they ask they only offer store credit.

Respuesta de Aflairboutique
“Hassle-free returns” was anything but — buyers should know what the return process actually involves
I wish I had researched A Flair Boutique more carefully before ordering.
We ordered three dresses for a wedding. Delivery took roughly 4–6 weeks, and although one dress worked, the other two ran dramatically smaller than expected — roughly 2–3 sizes too small.
The bigger issue, however, has been the return process.
A Flair Boutique advertises a “60 Days Money-Back Guarantee” and describes its returns as “hassle-free.” That was not remotely our experience.
Simply trying to return two unworn dresses turned into a multi-step email process involving multiple forms that had to be manually completed and returned. After completing one form, I was told there was “one short step left” and was sent another form asking why the dresses were being returned. Only after going through those steps was I finally given the actual return options.
One detail really illustrates how frustrating the process has been. Their email specifically told me that everything I needed to make the return, “including the return address,” was on the Return Form they attached. But the Return Form did not contain a return address. Where the address should have been, it literally said in red: “[ASK RETURN ADDRESS FROM SUPPLIER].”
To receive a full refund, I was told I would have to arrange and pay for tracked return shipping myself, which they estimated at $30 or more. I was also told return transit would typically take about four weeks, followed by another one to two weeks for inspection before the refund would be issued. The alternative offered was to keep the dresses and accept a 50% refund.
At this point, I am taking the 50% refund and giving the dresses away. We will lose approximately $50, but continuing the return process simply isn't worth any more of our time.
What frustrates me most isn't that two dresses didn't fit. Online clothing sometimes doesn't fit. It is the enormous difference between what I expected from a site advertising “hassle-free returns” and the return process I actually encountered.
I'm posting this because I wish I had understood the return process before ordering. If you're considering buying from A Flair Boutique, particularly if you're ordering multiple sizes with the expectation that you can return what doesn't fit, I strongly recommend reading the return terms carefully and researching other customers' return experiences first.

Respuesta de Aflairboutique
I ordered a top in 3 different sizes…
I ordered a top in 3 different sizes because I wasn't sure which one would fit. I always intended to return the two that didn't fit but they wrote back that they would subtract a $10/item administrative fee so it was hardly worth pursuing a refund especially if I had to pay for return shipping. I had to send pictures of each item with the size tags and complete this pdf form and if it wasn't in the exact format they would refuse my return request. This is another unreputable Chinese company posing as a US based company, lying on their website about their delivery timeframes (took weeks versus 4-8 business days) and posting completely misleading return policy information. Don't order from them and don't refer your friends.

Respuesta de Aflairboutique
I had ordered a size 7 and they shipped…
I had ordered a size 7 and they shipped a size 8. First they wanted pictures , I sent them the pictures then said they would ship another size 7. 10 days passed but I did not hear from them. When asked they said we sent you a size 38 of some country and it is a size 7 in US.
Then they asked me to return the item and ship it to China, I would have to pay for the shipping. Next they said they would give me 70% store credit.
After this experience who is going to buy another item from them?
Order number ORDER #5421

Respuesta de Aflairboutique
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