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El Monte RV - Los Angeles Opiniones 

141
•
TrustScore: 4 sobre 5

4,0

12818 Firestone Blvd, 90670 Santa Fe Springs, CA, US

•

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

We had a great experience renting this RV for our vacation! Everything was clean, comfortable, and well taken care of. The RV had everything we needed to make our trip relaxing and enjoyable. The re... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Entreprise au top! Le personnel est super sympa est repond à toutes les questions. Le seul point négatif est sur la propreté du camping car à la prise en charge, mais un bon coup de nettoyage fait au... Ver más

Valorada con 5 estrellas sobre 5

Great experience. Much better than anticipated. I had expectations in my mind that they were gonna overcharge me and nitpick for a little things in the RV when it came back. Truth is the matter is th... Ver más

La empresa ha respondido

Valorada con 4 estrellas sobre 5

El Monte RV è una buona compagnia ; il nostro RV era in buone condizioni e ben equipaggiato. É stato un po’ difficile tenere fermi i piatti negli armadietti che erano alti e non ben divisi, anche se... Ver más

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Información sobre la empresa

  1. Agencia de alquiler de vehículos recreativos

Escrito por la empresa

El Monte RV began in 1970 with a simple mission: to help people discover the freedom and joy of RV travel. From one location to a nationwide network, we've spent over 50 years helping families and adventurers from around the world explore the open road. At El Monte RV, we’re more than just RV rentals—we’re your gateway to unforgettable journeys. Whether you're cruising through national parks, scenic coastlines, or hidden gems across America, our team is here to support you with well-maintained vehicles, expert guidance, and a passion for adventure. We believe in exceptional service, quality RVs, and creating lasting memories—one road trip at a time.

Making every mile memorable.

Escrito por la empresa

Over 50 years of RV experience, we are industry pioneers with a trusted reputation for quality and guest service. Offering tailored vehicle demonstrations at pickup and 24-7 roadside assistance, our crew is with you every mile.
Road-Ready Fleet
Choose from a range of late-model, feature-rich RVs, professionally cleaned and inspected after every trip for your safety and ease.
From Coast-to-Coast
With locations across the country and flexible rental options, renting an RV with us is simple and stress-free. Whether you are planning ahead, or booking last-minute, we are here to get you on the road.

Información de contacto

  • 12818 Firestone Blvd, 90670, Santa Fe Springs, CA, Estados Unidos

  • (562) 404-9300

We provide unforgettable journeys.

We work as a team to provide special offers to encourage memories.

4,0

Muy bueno

TrustScore: 4 sobre 5

141 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,0

Todas las opiniones

(141)

741 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

Plusieurs pannes

Nous ne pouvons pas brancher le propane, car dès que l’on mettait la gazinière en route, une forte odeur envahissez le camping-car dès qu’on mettait l’eau chaude en route à la douche, une erreur se produisait ( er3) . Le slide s’est coincé au bout du 10e jour. Si à chaque fois on avait dû se démerder et ramener le camping-car, faire réparer notre séjour été divisé par trois car étant dans les zones des articles il aurait fallu faire beaucoup de kilomètres avant me trouver un réparateur…. Aucune compassion. Nous avons rendu le camping-car par obligation, car ce n’n’était plus des vacances pour nous trois jours avant le Out

23 de mayo de 2026
Logotipo de El Monte RV - Los Angeles

Respuesta de El Monte RV - Los Angeles

Nous sommes vraiment désolés d'apprendre que le camping-car qui vous a été remis était en mauvais état. C'est très préoccupant, et ce n'est pas l'expérience que nous souhaitons offrir à nos clients.

Notre équipe s'engage à préparer chaque camping-car avec soin, et nous regrettons que cela ne se soit pas reflété dans votre location. Nous aimerions comprendre exactement ce qui s'est passé afin de pouvoir y remédier directement et éviter que des problèmes similaires ne se reproduisent à l'avenir.

Veuillez envoyer un e-mail à customer.care.USA@thlonline.com en indiquant votre numéro de réservation et les détails de votre séjour. Vos commentaires sont importants, et nous vous remercions de nous donner l'occasion de rectifier la situation.

Valorada con 3 estrellas sobre 5

very expensive rental fee

very expensive rental fee. nice staff on sight. very poor pick up time wasting full day of rent. compare pricing before you choose this agency.

19 de mayo de 2026
Logotipo de El Monte RV - Los Angeles

Respuesta de El Monte RV - Los Angeles

We sincerely apologize for the excessively long waiting times you experienced. We understand how precious your vacation time is, and it is frustrating to face delays, especially after long journeys. Your feedback is valuable as we are continuously working to streamline these processes to ensure a more efficient and pleasant experience for all our guests.

Valorada con 1 estrellas sobre 5

Experience catastrophique

Experience catastrophique. Defaut de conseil de l'agence de L.A qui ne nous à pas imposé d'assurance, du coup on s'est retrouvé non assuré et avons du rendre le vehicule de manière anticipée.

2 de julio de 2025
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Respuesta de El Monte RV - Los Angeles

Merci de nous avoir fait part de vos commentaires. Nous comprenons combien il est décevant de constater que le processus de location manque de clarté ou d'accompagnement, et nous vous remercions de nous avoir signalé ce problème. Vos commentaires ont été transmis à notre équipe pour analyse.

Valorada con 5 estrellas sobre 5

Very professional

15 de mayo de 2026
Logotipo de El Monte RV - Los Angeles

Respuesta de El Monte RV - Los Angeles

Thank you for your wonderful feedback, Marijan! We're delighted our team provided professional service for your RV rental experience.

Valorada con 5 estrellas sobre 5

Customer service line was always…

Customer service line was always responsive. Answered all my questions, even when traveling .

29 de abril de 2026
Logotipo de El Monte RV - Los Angeles

Respuesta de El Monte RV - Los Angeles

We're happy to hear our customer service team was responsive and helpful, even during your travels. Thank you for your kind words!

Valorada con 4 estrellas sobre 5

Friendly customer service.

27 de abril de 2026
Logotipo de El Monte RV - Los Angeles

Respuesta de El Monte RV - Los Angeles

Thank you for the 5 stars and for sharing your experience. It’s awesome to hear everything went well and that our team could support your plans. Wishing you great memories from your trip, and we hope to serve you again soon.

Valorada con 5 estrellas sobre 5

We had a great time and the service was…

We had a great time and the service was perfect!

1 de mayo de 2026
Logotipo de El Monte RV - Los Angeles

Respuesta de El Monte RV - Los Angeles

We are happy to hear that you had a great time with us, and we appreciate your kind words about our service!

Valorada con 5 estrellas sobre 5

We rented a RV for a family trip & El…

We rented a RV for a family trip & El Monte RV made it so easy to schedule a rental & drop off. The staff is very helpful & detailed on getting you started on your trip to the drop off. You guys are amazing!! Thank you

14 de abril de 2026
Logotipo de El Monte RV - Los Angeles

Respuesta de El Monte RV - Los Angeles

We're glad you enjoyed your RV family trip! It's great to hear that scheduling the rental and drop off was easy, and our staff was helpful and detailed. Thank you for your amazing feedback!

Valorada con 5 estrellas sobre 5

Reliable, clean, helpful

Booked through independent site however service was seamless, communication easy, friendly, helpful, supportive.

14 de abril de 2026
Logotipo de El Monte RV - Los Angeles

Respuesta de El Monte RV - Los Angeles

Thank you for your rating! We're happy to hear that you enjoyed your experience with us. We look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

First-time driving an RV was a lot of…

First-time driving an RV was a lot of fun and not as difficult as I expected. The staff was extremely helpful and friendly during pickup, making the whole process smooth. The RV itself was clean and well-maintained, and the return process was quick and easy. Overall, a great experience, I would definitely recommend it!

13 de abril de 2026
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Respuesta de El Monte RV - Los Angeles

Thank you for the wonderful 5-star review! We’re grateful you chose us for your trip and we’re glad you had a great experience. Our team works hard to make the process feel comfortable and easy to follow. Safe travels, and we look forward to helping again.

Valorada con 5 estrellas sobre 5

Amazing days I have

Amazing days I have , full equipped and pretty new

20 de abril de 2026
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Respuesta de El Monte RV - Los Angeles

Wow, thank you for your kind 5 star review! It was a pleasure having you as our guests!

Valorada con 5 estrellas sobre 5

Always a good experience renting at El…

Always a good experience renting at El Monte RV.

7 de abril de 2026
Logotipo de El Monte RV - Los Angeles

Respuesta de El Monte RV - Los Angeles

We're glad you consistently have a good experience renting with us! Thank you for your positive feedback. It means a lot to us!

Valorada con 5 estrellas sobre 5

Desert adventures

We've rented every year for the last 5-6 from El Monte and this was probably the easiest, most seamless, and best year. From checkout to return and our use of the RV in between, we were pleased with all aspects. The RV worked as needed with nice upgrades to the interior space and easy to understand power systems. We'll continue to rent from El Monte in the future.

6 de abril de 2026
Logotipo de El Monte RV - Los Angeles

Respuesta de El Monte RV - Los Angeles

Thank you so much for the amazing review! We’re thrilled you had a wonderful trip and a smooth rental experience. Hearing this makes our whole day. Thanks again for choosing us, and we hope to see you back for your next getaway soon!

Valorada con 5 estrellas sobre 5

RV pickup was easy

RV pickup was easy, we decided to extend a day and was able to call and modify our reservation mid-trip. RV was clean and new (less than 2 years old) we considered private rentals before using El Monte. Going thru a company was better than private and the whole process was as easy as renting a car.

12 de abril de 2026
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Respuesta de El Monte RV - Los Angeles

Thank you for your rating! We're happy to hear that you enjoyed your experience with us. We look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

I had an excellent experience renting an RV from El Monte RV. From start to finish, the process was smooth, professional, and stress-free. The staff was friendly, knowledgeable, and took the time to explain everything clearly before we hit the road.

The RV itself was clean, well-maintained, and fully equipped with everything we needed for a comfortable trip. It drove great and gave us peace of mind throughout our journey. Pickup and drop-off were both efficient, with no surprises.

Overall, El Monte RV made our trip even better, and I wouldn’t hesitate to rent from them again. Highly recommend for anyone looking for a reliable and enjoyable RV rental experience! 🚐✨

29 de diciembre de 2025
Logotipo de El Monte RV - Los Angeles

Respuesta de El Monte RV - Los Angeles

Thank you so much for the wonderful review! We’re thrilled you had a great experience and that everything went well. Your kind words mean a lot to the people behind the scenes who work to keep things organized and ready for each trip. Safe travels, and we’d love to help with your next RV journey!

Valorada con 5 estrellas sobre 5

Helpful team getting out the door and…

Helpful team getting out the door and great experience overall.

5 de abril de 2026
Logotipo de El Monte RV - Los Angeles

Respuesta de El Monte RV - Los Angeles

Thank you for the wonderful 5-star review! We’re grateful you chose us for your trip and we’re glad you had a great experience. Our team works hard to make the process feel comfortable and easy to follow. Safe travels, and we look forward to helping again.

Valorada con 3 estrellas sobre 5

Hidden fees - read the fine print…

The check out took longer than expected. There were hidden fees that seemed suspect. You rent an RV but it doesn't come with any mileage? At least the mileage was only $30 for 100 miles and I only needed 400 miles. Still, kind of weird. Then we were told that the return time was between 9 am and 11 am or we'd be charged $50 for every hour it was after that. Mind you, we picked up the RV at 2 pm - seems like this should have been made clear prior. Fortunately when we checked the RV back in, that process was quick and we were not charged extra money for being an hour later than 11 am.

1 de abril de 2026
Logotipo de El Monte RV - Los Angeles

Respuesta de El Monte RV - Los Angeles

Thank you for taking the time to share your experience. We appreciate your feedback about the checkout process, fees, mileage, and return window, as clear communication is an important part of the rental experience. It is also helpful to hear that your return process was quick and that the check-in team was able to make that part easy for you, and we hope to see you again soon!

Valorada con 5 estrellas sobre 5

All over great service.staff,

All over great service.staff,

31 de marzo de 2026
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Respuesta de El Monte RV - Los Angeles

We're so happy you found our service and staff great. Thank you for your positive feedback!

Valorada con 4 estrellas sobre 5

We had to much problems with the…

We had to much problems with the campervan
Electricity: the kitchen part did not work
the propane switch was broken
the citywater was out of order
The display at the kitchenwall was not fixed

30 de marzo de 2026
Logotipo de El Monte RV - Los Angeles

Respuesta de El Monte RV - Los Angeles

Thank you for sharing your feedback. We understand how disappointing it can be to encounter multiple technical issues during a trip, and your comments regarding the electrical system, propane switch, water connection, and display have been shared with our team for review. We appreciate you taking the time to let us know about your experience.

Valorada con 5 estrellas sobre 5

We are from Brazil

We are from Brazil, and was our first time driving a RV. The RV was great. Clean and easy to drive, ours was an RV classe C 32ft with slides out. We were in 4 adults and 2 kids. We have plenty space and comfort.
We stayed at campgrounds with f ull hookups.
We have a problem with the water heating system. Specifically with the propane heating. It took so long to heat the water with the electric system. More than an hour.
Fortunately we don’t stay in cold places for long time.
The staff were generous and helpful.
We don’t call warning the time for picking up the rv so it took some time to prepare the RV at the check in.
Besides the was a great experience, we will do it again!

31 de marzo de 2026
Logotipo de El Monte RV - Los Angeles

Respuesta de El Monte RV - Los Angeles

Thank you for the 5-star review! We’re grateful you chose us for your trip and we’re glad you had a great experience. Our team works hard to make the process feel comfortable and easy to follow. Safe travels, and we look forward to helping again.

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