great experience in buying a used KIA EV3 from this dealership. The salesperson who looked after us (Cameron Bailey) was very knowledgeable, efficient, friendly and helpful. We were happy with the tra... Ver más
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Just bought a Polestar 2 from EMG Kings Lynn. It was refreshing to deal with a highly professional company that offered all the support and assistance required without the pressure normally expected w... Ver más
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I bought Nissan Qashqai on 13 May 2025 and salesperson & two managers accused us of dishonesty about our P/X which upset us a lot. Later we found many scratches on the car's wheels. Between three man... Ver más
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Big thanks to James at EMG Duxford! He kept us updated throughout, never applied any pressure, and genuinely didn’t feel like a typical car salesman. The personalised videos were a brilliant touch... Ver más
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Información sobre la empresa
Escrito por la empresa
The home of @Kia, @Mazda, @Nissan & @Mitsubishi. Franchised Service Centre for teh above and #Citroen, #Hyundai, #Fiat & #Ford
Información de contacto
Fornham Road, IP32 6AL, Bury St Edmunds, Reino Unido
- 01284775900
- customerservice@emgmotorgroup.com
- emgmotorgroup.com
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Ha contestado el 69% de las opiniones negativas
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Adam was brilliant
Adam was brilliant. He listened to exactly what we wanted and found our ideal car. He also kept our 3 year old entertained through test drives and admin

Respuesta de Emg Motor Group
Bought a BMW X1 from Duxford
Bought a BMW X1 from Duxford. Tom was excellent. Took me to the post office to sort the tax out. Couple of bad points. He wouldn't give me anymore than £2000 for my part ex but goes up for sale few days later for £6000. Writing this four days later I would of thought I'd get a follow up call to see if everything ok with the new vehicle but nothing at all. Bit unprofessional that. To all that want to part ex here you must haggle as much as you can. They are salesman not your friends

Respuesta de Emg Motor Group
Great experience with Nicky from EMG…
Great experience with Nicky from EMG Cambridge. I called first thing in the morning and then took a train from London to get there. Nicky was very personable and supportive for all my questions and needs and I came out with a great car which I'm very happy with

Respuesta de Emg Motor Group
EMG Haverhill
I recently bought a Ford Focus from EMG Haverhill after researching cars locally. I'd organised a test drive and when l arrived Paul was held up with a previous customer but his colleagues discussed cars with me till he was free. The whole process of buying the car was done efficiently and courteously with lots of information. Paul arranged for the car to be delivered and on every occasion was prompt and professional. I'm delighted with the car and the service l received and would highly recommend

Respuesta de Emg Motor Group
Great experience
Great experience dealing with Kieran at EMG Cambridge. Kieran created an in-depth and honest video guide to the car and ensured that a couple of minor cosmetic issues were rectified to a high standard sending me photos before I travelled to collect the car. The sales process was smooth and the car was as agreed on collection. Thank you!

Respuesta de Emg Motor Group
great service from a garage that cares about its customers…
recently bought a kia niro from this company.
from start to finish it was an exceptional experience.
our sales man was Michael mulligan a total professional, no pressure to buy no loitering in the background just left us to view and explore the car.
after deciding to buy, we were given a fair price for our car and the paperwork was completed by another gentleman Michael (sorry have forgotten his second name )was was also a credit to his company,
even giving us a huge discount on the car paint and interior protection. We travelled over 100miles to buy the car and it was well worth it.
cannot recommend this garage and staff more highly .
'

Respuesta de Emg Motor Group
EMG had a great range of cars when we…
EMG had a great range of cars when we visited. We found a car that was just what we wanted. Paul Gowers was really helpful with our purchase and Bob was great with after sales support. All in all, a pleasant, efficient transaction.

Respuesta de Emg Motor Group
Amazing customer service
Had a great experience buying a new car from EMG Ely. No pushy salespeople, they were friendly and professional from start to finish. Michael and Robert especially deserve a mention - they were brilliant throughout the whole process. Michael dealt with the initial enquiry and helped us choose the right vehicle for us and answered our many questions, and Robert took me out for a test drive, explained all the features in the car and dealt with us on collection day ensuring a smooth handover process. Both were so friendly, patient, professional, knowledgeable and a pleasure to deal with. The customer service at this branch was on another level and I would 100% recommend to others.

Respuesta de Emg Motor Group
Easy and comfortable service
Easy and comfortable service. I came in with an open mind, and was advised on various options that fitted my budget and other criteria. While one of the sales guys wasn't particularly good at listening, the rest of the team have made up for it and made the experience quite simple and pleasant.
I would especially recommend Olly at the Ipswich branch.

Respuesta de Emg Motor Group
Well informed staff
Well informed staff, not pushy, friendly and knowledgeable. Good range and choice of cars.

Respuesta de Emg Motor Group
Excellent service
Ryan and Pedro made our experience of purchasing a car hassle free. They both had very good knowledge and were very helpful and polite all the time.

Respuesta de Emg Motor Group
Great experience buying a car from Matt…
Great experience buying a car from Matt at EMG South Cambridge. Very friendly, not at all pushy, knowledgeable and excellent communication. Would definitely recommend EMG on the strength of our experience with Matt. My daughter loves her new Kia! Thanks again Matt for all your help.

Respuesta de Emg Motor Group
I found the EMG at Thetford very good…
I found the EMG at Thetford very good and would recommend them. Paul the sales rep I dealt with was very professional and was not just out to sale a car. He made sure I was buying the right car for what I wanted.

Respuesta de Emg Motor Group
For all your new and used car needs, use EMG Motor Group
James and Kirsty from the EMG Huntingdon branch handled my enquiry, vehicle prep, car sale and collection as well as after care.
Communication was excellent at all stages of the car sale.
Vehicle was prepped to a high standard and I was fully introduced to the controls having not driven a Tesla before.
The transaction was done smoothly without issue and all instructions were clear and concise (deposit, minor repairs, vehicle prep and collection).
Some minor issues with the vehicle after a few weeks/months have been sorted out without problem.
Couldnt be happier with the car or the service given.
Highly recommended.

Respuesta de Emg Motor Group
Was very happy with the service I got…
Was very happy with the service I got with Tom I thought he helped me a lot with the car

Respuesta de Emg Motor Group
we have just purchased a RS5 from EMG…
we have just purchased a RS5 from EMG and I must say I have been very impresses with the staff. Very Professional and know there market very well. I would like to say a big thankyou to Paul for going at his way to make the sale go as smoothly as it could living over 200 miles away from the EMG dealership was a logistical night mare for me. Paul made it very easy Thankyou
Louise

Respuesta de Emg Motor Group
The staff at EMG Kia Kings Lynn were…
The staff at EMG Kia Kings Lynn were excellent because they allowed us plenty of time to test drive 2 vehicles and ask lots of questions. Superb after sales service too.

Respuesta de Emg Motor Group
Made a equire regarding a Kia car
Made a equire regarding a Kia car . Was asked by Robert Duncan to provide photos of my car which I did straight away was told be in touch on Saturday morning. This come and went so I call the dealership and spoke to a salesman called Matt . Who did this in 10 mins . Not even a call back so I made it clear I would shop elsewhere.if I was buying a new vehicle they would have bent over backwards . Very poor service Cambridge branch

Respuesta de Emg Motor Group
Very pleased with my new used car
Staff very professional, friendly and had a thorough knowledge of their used (& new) stock vehicles. Was listened to by our salesman Marc and vehicle decided upon was within my agreed price range. Could have given 5 stars but a couple of very small issues which needed me to return to the garage x 2 but these were fixed within a few days.

Respuesta de Emg Motor Group
Took my KIA car in for it's service…
Took my KIA car in for it's service plans A/C re-gas, everything was sorted out for me with no hassle, a special thank you to Joshua Gibbs for his 1st class attention to detail.

Respuesta de Emg Motor Group
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