Banner for Hormn

Hormn Opiniones 

742
TrustScore: 4 sobre 5

4,0

Aunque no verificamos reclamaciones concretas porque las opiniones son propiedad de sus autores, es posible que marquemos las opiniones como «verificadas» si podemos confirmar que ha tenido lugar una interacción con la empresa. Más información

Para proteger la integridad de la plataforma, nuestro software automatizado disponible las 24 horas examina todas las opiniones en nuestra plataforma, tanto si están verificadas como si no. Esta tecnología está diseñada para identificar y eliminar contenido que incumpla nuestras directrices, incluidas las opiniones que no están basadas en una experiencia real. Sabemos que es posible que no detectemos todo pero puedes denunciar lo que pienses que se nos haya escapado. Más información

Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very easy and professional, wish I did this 10 years ago! Some say you can get it cheaper but $200 for 3 months isnt expensive for feeling so good

Valorada con 1 estrellas sobre 5

Used to be a good company when they were enhanced men’s clinic. Then the company changed hands / rebranded and the cost of everything went up, the quality of consultations and treatment turned to s... Ver más

Valorada con 5 estrellas sobre 5

Simple easy process From the initial inquiry to consult to receiving medicine. Would recommend 100%. Week four now and staring to feel benifits .

Valorada con 5 estrellas sobre 5

Treatment is great Dr Matt knows his sh!t, these guys are legit for those that are unsure, my only peave is communication can be a little tricky at times bounce around emails(annoying), if you qualify... Ver más

Información sobre la empresa

  1. Clínica

Escrito por la empresa

We’re building a new standard in telehealth – science-backed, stigma-free, and led by Australian doctors you can trust.


Información de contacto

4,0

Muy bueno

TrustScore: 4 sobre 5

742 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Invita a los clientes a opinar

Esta empresa invita a sus clientes a opinar, independientemente de que la opinión sea positiva o negativa.

Ha contestado el 42% de las opiniones negativas

Suele responder en menos de 2 semanas

Así usa esta empresa Trustpilot

Descubre cómo se obtienen, puntúan y moderan sus opiniones y valoraciones.

4,0

Todas las opiniones

(742)

149 opiniones en los últimos 12 meses

Escribir una opinión
Trustpilot no permite a las empresas ofrecer incentivos ni pagar para ocultar opiniones. Las opiniones son propiedad de los usuarios y no de Trustpilot. Más información

Valorada con 2 estrellas sobre 5

EMC _was_ good, Hormn is a rort

I'm giving two stars rather than just one because the doctor I spoke to was attentive, supportive and informative.

The 40-50% raise in the monthly subscription price AND the mandatory $50 inclusion of their own needles/syringes when purchasing medicine AND that they've changed the pathology company they use to one with fewer offices… well, I'm going to look for another provider now.

23 de marzo de 2026
Opinión espontánea
Logotipo de Hormn

Respuesta de Hormn

Hey, really glad to hear your doctor looked after you well, that matters a lot to us.

Want to clear up a couple of things though. Your subscription price hasn't changed yet - we just gave everyone a heads up months in advance so there are no surprises down the line.

On the resupply pricing, previously it was $219 as a single bundled price with no breakdown. We've now itemised everything transparently: medication, shipping, sterile vials, and needles/syringes. The total is $232.50 - an increase of $13.50, which covers the needles and syringes that are now included.

We made those mandatory because using sterile, correct-gauge supplies every time is a patient safety non-negotiable.

And the pathology switch to Healius, one of Australia's largest networks actually means we can now order your bloods and receive results directly through the platform, instead of you having to go through a third party and email results back to us.

We'd hate to lose you over a misunderstanding, reach out to us at support@hormn.com and we'll get you sorted.

Valorada con 1 estrellas sobre 5

The rebrand is terrible

Used to be good, but since the rebrand the pricing has become a joke.
You’re now forced to pay an extra $50 for a few syringes with every resupply whether you need them or not. These are basic items you can get yourself for next to nothing, so it just feels like a cash grab.
Communication feel generic and automated, like you’re talking to a bot rather than an actual person.
The clinic has clearly shifted towards squeezing more money out of patients. Not a great experience anymore, I'll be looking to move to an alternative TRT clinic

2 de marzo de 2026
Opinión espontánea
Logotipo de Hormn

Respuesta de Hormn

Hey, appreciate you sharing the feedback.

The needles and syringes aren't an extra $50 - the resupply has gone from $219 to $232.50, a difference of $13.50.

Previously that $219 was a single bundled price with no breakdown. We've now itemised everything transparently: medication, shipping, sterile vials, and needles/syringes. The $13.50 increase covers the needles and syringes now included.

We made them mandatory because consistent use of sterile, correct-gauge supplies is a patient safety decision, not a revenue one. We know you can source them yourself, but we can't guarantee what turns up, and we're not comfortable leaving that to chance.

We'd love the opportunity to chat with you directly, reach out to us at support@hormn.com

Valorada con 2 estrellas sobre 5

Have been a client for over 6months…

Have been a client of Enhanced Mens Clinic for over 6months now, and since they've transitioned to Hormn with a portal I CANNOT seem to get an appointment with a doctor so I can get my new supply, which I due in a few days...extremely frustrating cos no matter what I do it doesn't work and no one will help, cos the portal simply isn't working, on my phone, my wife's phone and our desktop computer. Have read other reviews and seems that after 6 to 9months they stop helping/replying to emails.....oh dear

20 de marzo de 2026
Opinión espontánea
Logotipo de Hormn

Respuesta de Hormn

Hey, really sorry you're dealing with this - especially with your resupply coming up. That's not the experience we want for anyone.

We'd like to get this sorted for you right away. Please email us at support@hormn.com with your name and we'll personally make sure you're seen and resupplied without delay.

On the portal issues - we've had a small number of patients run into access problems post-migration due to duplicate emails and we're actively resolving them as they come in. If you're stuck, we don't want you waiting - just reach out directly and we'll take care of it.

As for the reviews suggesting we stop responding after a few months - that's simply not the case. We have patients who've been with us for years and we support them the same on day one as day five hundred. Looking forward to hearing from you so we can get this fixed.

Valorada con 1 estrellas sobre 5

Avoid Hormn - poor service

I have moved over from Enhanced Men's Clinic, which was great, but this new Hormn platform is hopeless. Costs have gone up. Booked a Doctor consult and no call received, can't get in contact with them. Once I have renewed my script I will find another provider. I'm done.

17 de marzo de 2026
Opinión espontánea
Logotipo de Hormn

Respuesta de Hormn

Hey, sorry to hear this - a missed doctor consult is not acceptable and we take that seriously.

Please email us at support@hormn.com and we'll rebook you straight away as a priority. If your consult was missed on our end, that's on us and we'll make it right.

Valorada con 2 estrellas sobre 5

Find a different clinic.

The only consults I've had so far are the initial ones before the first supply is granted despite being subbed for 4 months. No blood test requests, no plan changes, no concern just radio silence except for the support tickets I've written. They have just transitioned to HORMN (previously Enhanced Mens Health) which is their excuse to neglect customer care plans. New accounts don't seem to function correctly & they've also increased subscription price by 50% minimum. $83 to $120-140.

15 de marzo de 2026
Opinión espontánea
Logotipo de Hormn

Respuesta de Hormn

Hey, appreciate the honest feedback and sorry the experience hasn't been up to standard.

The clinical concerns you've raised are the kind of thing we want to fix directly. Regular blood work and ongoing care plans are core to how we operate - if that's fallen through the cracks during the migration, that's not good enough and we want to make it right. Please reach out to us at support@hormn.com and we'll get your bloods ordered and a follow-up consult booked as a priority.

On pricing - subscription rates haven't actually changed yet. We gave patients advance notice months ahead of any future changes so there'd be no surprises, but you're still on your current rate today.

Valorada con 1 estrellas sobre 5

Avoid at all costs

Avoid at all costs. I approached the clinic in December 2025 for what was my first look into men’s health support. Now three (3+) months later I’ve spoken to a doctor once and have had no further development in my plan and remain still on the basic trial dose. The communication from the company with updates due to a brand change has been woefully poor. They have no plan, no timeline and no customer focus or service plan. If you enjoy wasting money on a futile adventure, Enhanced Men’s Health or now HORMN are the team to use. If I could give ZERO stars I would!

13 de marzo de 2026
Opinión espontánea
Valorada con 1 estrellas sobre 5

CAUSES INFERTILITY

What they don’t mention is that you will become infertile, luckily I decided to talk with a specialist elsewhere before I began treatment. I’m sure there are lots of guy out there who aren’t as lucky.

31 de diciembre de 2025
Opinión espontánea
Logotipo de Hormn

Respuesta de Hormn

Hi Matthew,

All of our doctors run through side effects and risks of starting treatment (which are also outlined in the patient consent form you signed).

TRT will generally cause low sperm production while not treatment, but it is very important to note this is not forever, only while on treatment.

Further to this, when our patients are wanting to have a baby with their partner while on treatment, there are fertility medications we can prescribe men which bring the sperm production back to normal levels even while on TRT.

Thanks, Ash

Valorada con 5 estrellas sobre 5

Excellent experience

Excellent experience ! Informative , enthusiastic, answered all my questions(no matter how stupid ) Thank you for making me feel like me again !

9 de enero de 2026
Valorada con 1 estrellas sobre 5

Rebranding to Hormm for 50% price increase!

You pay a monthly subscription but can’t actually access anything , can’t get bloods done , can’t order . Changing the service on existing clients is wild, seems like some changes have happened higher up without actually consulting any clients - and for this poor/ reduced service - price hike from $88 to around $120 a month! Will
Be looking to transfer.

19 de febrero de 2026
Opinión espontánea
Logotipo de Hormn

Respuesta de Hormn

Hey, sorry the transition has been frustrating - that's not the experience we want.

If you're stuck accessing the portal, ordering, or getting bloods done, please email us at support@hormn.com and we'll sort it out for you directly. We moved pathology to Healius so bloods can now be ordered and received through the platform - it's a better setup once you're in.

On pricing - your subscription rate hasn't changed yet. We gave everyone a heads up months in advance, but you're still on your current rate today.

We did consult on the changes - three emails over two months before the migration, plus two more with setup instructions. Possible they landed in spam, so worth a check. Either way, reach out and we'll get you up and running.

Valorada con 1 estrellas sobre 5

Received an email from enhanced men…

Received an email from enhanced men that it was transitioning and they I’d get email log in to a new database. Log in still not received but I’m being charged monthly. Also no phone number that I can contact them on.

26 de octubre de 2025
Valorada con 5 estrellas sobre 5

positive experience

I’ve had a very positive experience with Enhanced Mens Clinic so far. The process can take a little time initially, as you need to book in with a nurse and then again with the doctor, but once appointments are scheduled they are very punctual and reliable with their calls.

The service is on the more expensive side, however it is reassuring to know that all bloodwork is reviewed by a doctor and that the treatment involves proper pharmaceutical-grade testosterone and HCG is directly from the compound pharmacy. That level of medical oversight provides real peace of mind.

One improvement would be offering doctor referrals for ongoing blood tests, which would make long-term monitoring more convenient. Overall, though, the care and professionalism have been excellent.

9 de diciembre de 2025

La experiencia Trustpilot

Cualquiera puede escribir una reseña en Trustpilot. El autor de la opinión tiene derecho a editarla o eliminarla en cualquier momento y solo se mostrará mientras su cuenta esté activa.

Trabajamos con especialistas y tecnología avanzada para salvaguardar nuestra plataforma. Descubre cómo combatimos las reseñas falsas.

Más información sobre el proceso de revisión de Trustpilot.

8 consejos para escribir buenas reseñas.

La verificación puede ayudar a garantizar que sean personas reales las que escriben opiniones que aparecen en Trustpilot.

Ofrecer incentivos a cambio de opiniones o pedirlas de forma selectiva puede sesgar el TrustScore, lo que contraviene nuestras directrices.

Leer más