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Consulta las opiniones de los clientes

Valorada con 1 estrellas sobre 5

I ordered a screwdriver set nearly three months ago and after nothing at all happened I asked for an explanation and I got none and then I was offered a refund which I have been waiting for for since... Ver más

La empresa ha respondido

Valorada con 2 estrellas sobre 5

Very slow delivery >3 weeks and goods still not arrived. Goods evidently not in stock which was not stated. Inadequate communication. Poor telphone customer service - overseas call centre couldn't tra... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Order number SOQ-4256: ordering was very easy. Their technical team were very helpful in finding product that matches the specifications I sent. Price was cheaper than some other suppliers as well. I... Ver más

Valorada con 5 estrellas sobre 5

I recently ordered a couple of items from Enrgtech. The package has been delayed a bit, but I’m okay with that as these things can happen sometimes. Communication has been reasonable so far, and the o... Ver más

Información sobre la empresa

  1. Mayorista de artículos eléctricos
  2. también en la categoría
  3. Tienda de electrónica

Escrito por la empresa

Enrg Tech is UK’s leading distributor of electronic components. Has millions of electronic components and offers same day shipping. New components added daily


Información de contacto

3,4

Medio

TrustScore: 3.5 sobre 5

359 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

No consta que haya invitado a opinar recientemente

Esta empresa no ha enviado invitaciones a sus clientes recientemente, por lo que es posible que las opiniones no sean representativas

Ha contestado el 96% de las opiniones negativas

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3,4

Todas las opiniones

(359)

242 opiniones en los últimos 12 meses

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Valorada con 1 estrellas sobre 5

They don't send and sit on your money for a month...

I would avoid using ENRGTECH based on my experience.

I placed an order on the 11th when the item was shown as being in stock. By the 24th it still hadn't been dispatched, so I cancelled the order after nearly two weeks of waiting.

To make matters worse, my refund wasn't processed when I cancelled. I was then told it could take up to two more weeks to receive my money back.

Selling items as in stock, failing to dispatch them for almost two weeks, and then holding onto the customer's money for another two weeks after cancellation is not the level of service I expect. Very disappointing experience, and I won't be ordering from them again.

Now 31st Still no refund.

24 de julio de 2026
Opinión espontánea
Logotipo de EnrgTech

Respuesta de EnrgTech

Dear Rob,

We sincerely apologize for the unacceptable experience you had with your recent order.

We understand your frustration regarding the delayed dispatch, lack of communication, and the wait time for your refund. Holding your funds after failing to fulfill your order does not meet our standards.

To help us investigate further, please send your order reference and details to trustpilotreview@enrgtech.co.uk.

We have taken the following action:

Our operations team is auditing our inventory and dispatch processes to prevent this from happening again.

We deeply regret losing your trust. If you have any further questions, please reach out to us directly at the email above.


Sincerely,

Customer Relations Management Team

EnrgTech Ltd

Valorada con 4 estrellas sobre 5

We have always had good service from…

We have always had good service from Enrgtech Ltd, and never had any issues with our orders

27 de julio de 2026
Opinión espontánea
Logotipo de EnrgTech

Respuesta de EnrgTech

Dear Salix,

Thank you for your loyalty and for taking the time to share such wonderful feedback. We are delighted to hear that you have consistently received good service and experienced seamless orders with us.

We truly value your continued partnership and look forward to serving you again soon.

Sincerely,

EnrgTech Team,

Valorada con 1 estrellas sobre 5

Yet another pretender!

Yet another company that claims to have stock in hand but don't. Placed an order on the 11th July 2026 chased it today (very long wait online) only to find out they are not expecting stock until Feb 2027 then issued a credit note having asked for a full refund. I'm now told a full credit takes 15-30 days given they have had my money fo 10 days already this is far beyond a reasonable period for a refund.

Further.
Recieved email but still say 7 to 30mdays for a refund.
Hardly a fast service.

26th August 2026

Still waiting for a credit now say it will be another 7 days
Utterly appalling delays in returning the £137.06 I personally will always avoid this company

21 de julio de 2026
Opinión espontánea
Logotipo de EnrgTech

Respuesta de EnrgTech

Dear Matt Hopkins,

Order Ref: 150226

Please accept our sincere apologies for the issues regarding your order placed on 11th July 2026, the unexpected stock delay, and the delay in processing your refund.

We completely understand your frustration. A member of our Accounts Team will contact you shortly regarding the refund process.

We are very sorry for the inconvenience this has caused. Please let us know if you have any further questions.


Sincerely,

Customer Service Team
EnrgTech Ltd

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