Product hasn't arrived to be stitched yet (Feb 24) even though order was placed in January. Event is in 4 days with no time to correct. I found out by checking status. No one reached out. Awful, wors... Ver más
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Product hasn't arrived to be stitched yet (Feb 24) even though order was placed in January. Event is in 4 days with no time to correct. I found out by checking status. No one reached out. Awful, wors... Ver más
La empresa ha respondido
If I could give zero stars or negative stars, then I would do so. Three separate orders have been neglected. Rush orders were not fulfilled and I had to follow up on multiple orders to ensure comple... Ver más
Order arrived in a reasonable time; printing on t-shirts and embroidery on toques were done well and looked like the proofs. Shipping was from within Canada. Overall a good experience. Website soft... Ver más
La empresa ha respondido
This is the second time I've ordered from Entripy and they didn't disappoint, once again. Great quality product, responsive customer service, and fast turnaround. I'll order from them again, for sur... Ver más
La empresa ha respondido
Entripy Custom Clothing is Canada’s largest custom apparel decorator offering screen printing and embroidery on custom t-shirts, jackets, sweatshirts, caps and more. Entripy offers a fast 5-business day turnaround on any quantity orders from one to thousands in bulk with all-inclusive online pricing. All screen printing and embroidery is done out of Entripy’s 55,000 square foot facility in Oakville, Ontario. In-house client experience representatives provide extended client service hours over phone, email and live chat.
2767 Brighton Rd., L6H 6J4, Oakville, Canadá
Ha contestado el 92% de las opiniones negativas
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This will be our final order with Entripy. Still have not received our complete order. I've asked for someone to contact me to no avail. All we get is email excuses and delays.
Timely execution and delivery. Product as described and customized as requested. Overall great experience
Ordered adult golf polos and paud nearly $500 and received children sized shirts. At this point im not sure if i want to continue ordering from this website.

Respuesta de Entripy Custom Clothing
Great team, great products and seamless process. I have worked with a lot of apparel suppliers and Entripy is by far the best.
Entropy is fantastic to work with. The communication is top notch every step of the way. Needed an adjustment to the proof and it was done quickly and exactly as asked for. Order was ready sooner than expected.
I placed my order almost two months ago and I still haven’t received it. I called and they said to call the courier I did and they did not have an answer. Once I spoke to them they said to go back to you guys. Anyways I have paid quite a bit of money and no one seems to help me.

Respuesta de Entripy Custom Clothing
Quality of shirts was great. My order was missing some and the customer service was best I’ve had anywhere in years. Prompt, polite and helpful. Problem was quickly solved. Five stars for amazing staff
We ordered 350 sweaters for a school event. The process of designing the sweater was smooth. Everything we ordered came correct, even when a speedy reprint was needed for a couple of sweaters (they identified the issue before even shipping the sweaters). The sweaters came very quickly, and were already sorted and labelled which helped immensely. Would definitely order again!
Still don’t have the order nearly a month later.

Respuesta de Entripy Custom Clothing
This was the second time that I have ordered swag for my company, second company that I have done this through. Ordering through your company was very easy, communication with your company was very quick and easy. All steps of the process were very seamless. The product received is as expected and I am very pleased with the result.
the care taken to ship a t-shirt that did not meet your quality standards
For the most part things were excellent, however my only dislike was that I could not add to my order and had to pay another shipping charge just to add one more pair of joggers to the order, not even an hour after the order had been placed. Had I had that ability and no extra shipping or Entripy would have been willing to credit that shipping charge I would have rated my experience a 5 star.
Great prices and quality as usual. Been around here for years, will be back.
Entripy took the time to listen and note my concerns. They worked with me until they got what I wanted right. The shirts are great!
Print quality was solid, t-shirt was a huge disappointment.
Not as much as the boilerplate, platitude riddled customer service. Clearly they do not want my future business.

Respuesta de Entripy Custom Clothing
Excellent Service & Very Userfriendly interface. End outcome was Better than expected!
Had a rush order and Entripy came through clutch. Katrina was great to deal with. The embroidery was well done on the hoodies, and I appreciated the quick turnaround. Will definitely use again.
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