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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

En tant qu'acheteur en ligne avide, epay est devenu mon fournisseur de paiement préféré. Avec leur large éventail de devises prises en charge et de processus de paiement sécurisés, je peux faire mes a... Ver más

Valorada con 1 estrellas sobre 5

I've tried contacting you multiple times regarding my transaction you according to the blockchain took actions on 8 minutes after I recieved the crypto. How come I still haven't recieced my transfer w... Ver más

Valorada con 5 estrellas sobre 5

Epay really makes it easy to get paid and pay others with flexibility. Not only for small in size businesses but big businesses as well. Epay provides a diversity of payment options and currencies ena... Ver más

Valorada con 1 estrellas sobre 5

Katastrophe! Ich wurde heute mehrmals einfach ohne Ankündigung in die Warteschleife "weggedrückt", weil der Mitarbeiter einfach keine Lust hatte meine Fragen zu beantworten. Hier werden Reports gesc... Ver más

Información sobre la empresa

  1. Servicio de pago

Escrito por la empresa

Epay, is a secure, fast, and low-cost global payment solution provider. Established and headquartered in Hong Kong in 2014, Epay has branch offices in China, the USA, the United Kingdom, Europe, and Samoa, and obtained MSO, MSB, and PCI security certifications in the early years. Epay focuses on providing comprehensive financial services such as online deposit and withdrawal services, online payment, currency exchange, and global remittance. Epay has a total of 1000,000 global users and more than 200 cooperative banks and financial institutions, connecting with all major financial regions of the world. Epay leads financial services with "technological innovation", and is committed to becoming the most popular payment system in the world. Epay wishes to build a cross-border payment clearing center, link with the global payment channels and merchants, and lead the global payment innovation development.


Información de contacto

3,0

Medio

TrustScore: 3 sobre 5

92 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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Valorada con 5 estrellas sobre 5

fast remittance and excellent service

I'm working abroad and I use Epay to remit money to my family. I've been using Epay for almost two years and I'm glad that they have more and more currencies options, which can be very helpful for people working aborad just like me. The process is easy and the service fee is reasonable. Plus, their service is excellent. The manager responsible for my account is extremely helpful. Keep it up, Epay! Don't let me down!

28 de abril de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

I believe that their products have been…

I believe that their products have been adjusted and improved. I submitted the documents on 6th, and the certification was passed on the 7th. I am remitting money back to Hong Kong from the United States. Objectively speaking, this is a good app at this stage. The fee is cheap and the remittance arrives quickly.

16 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Very confusing

I have been trying to access my account. The security question was where do I work and what's my telephone number. I answered both questions and was informed I was incorrect. I think I know my number and place of work. Laughable

30 de marzo de 2023
Opinión espontánea
Valorada con 1 estrellas sobre 5

Be careful with this place.Unfortunately

Unfortunately, this is a terrible place.
A week passed with the certificates. But it's not over yet
I sent him all the certificates they asked for.
It was approved. But it's not actually ready.
Minimum payout is $1000 until verifications are completed.
But they are ready.
So why is this?
When making a transfer, they theoretically send an email containing the approval code.
I didn't even get it at first. The liver came the next day, but by the time it got here it had expired.
What kind of administration is this?
I'm even lucky that I sent a small amount at first. I don't think they will return it.
If so, I'll correct it.

24 de febrero de 2023
Opinión espontánea
Valorada con 5 estrellas sobre 5

Very simple to payment transfer and…

Very simple to payment transfer and collection, you can send and receive payment to bank account, cash, ewallet, digital currency. On one platform you can have all the facilities, they have 02 types of account, 01 is personal users and another one is for merchants. it is really convenient, i am really happy to use their services, thanks Epay team.

1 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

I attempted to open an account yet…

I attempted to open an account yet their stupid web interface didn't list the United States of America as a country but it accepted my USA phone number. The site then informed me I needed to pick a country matching my phone number! Certainly not going use this service.

4 de septiembre de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Complicated, not intuitive - avoid!

I wanted to use Epay to deposit funds into my crypto trading account that support this Epay. Fankly its been nothing but a nightmare getting money deposited into Epay, then trying to get it out. Backwards and forwards between Epay and the crypto echange support.
Their deposit/remittance processes are not intuitive.
I can only see this costing me a lot of money in exchange commission and fees to get my own money back out as given up trying to get it into crypto account!

16 de junio de 2022
Opinión espontánea
Valorada con 3 estrellas sobre 5

Support is not very helpful.

Customer service is informal and unprofessional, they respond vaguely and out of the context of the problem.
They do not reply email, and chat only on their bussines hours.
The deposit finally took 5 days to arrive even though the payment was immediate accreditation.

27 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Total crooks !!!

Ordered a set of Bicycle wheels and was given a tracking number.Tracked it until it said delivered ??? I was home all that day and got delivery's FedEx, UPS and USPS but no Bicycle wheels. I sent off 3 emails to customer support and got Crickets. My credit card company had no problem issuing Me a refund. Stay away from Epay !!!

21 de febrero de 2022
Opinión espontánea
Valorada con 1 estrellas sobre 5

Not Accepting my Address Proof!!!

So stupid support!!
They have not accepted my utility bill as a proof of address, although it clearly shows my address!
They replied "Please specify your address and provide the address proof that is commensurate with each other."
They are not intelligent enough to go through my submitted data and documents!!
Their brains are like old shoes!!

13 de diciembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Racism

They refuse to authenticate me because I am Syrian. Racism in this glob is disgusting!

2 de noviembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

Horrible system

Horrible system. They will do everything possible to not allow you to send your money out from them and make it almost immposible to contact anyone from the company. AVOID AT ALL COST.

27 de septiembre de 2021
Opinión espontánea
Valorada con 1 estrellas sobre 5

DO NOT get Epay

DO NOT get Epay. I was getting a friend a gift card so i spent $30 on it. I pay then it turns up unavailable. But they aren't giving me a refund HIGHLY DO NOT RECOMMEND.
I have reached out with them and they have not responded its been 2 days. We rang there Site and it was responded by a really long process and the lady we had didn't even seem to really bother or care about the customer. This has given me stress and I recommend NOT getting this. It is a scam. Just don't for your own sake.

24 de septiembre de 2021
Opinión espontánea

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