Epicerie Corner Opiniones 

364
•
TrustScore: 4.5 sobre 5

4,6

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

Very friendly customer service. The goods ordered arrived on time. I have been very impressed especially how well each single product was packaged. Not just very well protected from damages during tra... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Great produce, tinned and fresh. Had a slight problem with a heavily dented tin, and received an immediate refund. Just received my first order of fresh food, which was well packaged with mini ice con... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

All of my French food has been delicious! I wish that our ready meals were as tasty , especially the sauces. The French ones taste like restaurant meals compared to ours. The French Black Pudding with... Ver más

Valorada con 5 estrellas sobre 5

Order number 24383 Ordered May 10th delivered on Friday May 16th. Website is easy to use, long best before dates and some lovely free items. Boxes packed properly and not overly stuffed so arrived i... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Tienda de alimentos
  2. también en la categoría
  3. Tienda de conveniencia

Escrito por la empresa

At Epicerie Corner, we bring France to your doorstep! As the UK’s largest and most affordable online French supermarket, we offer an unbeatable range of authentic French products—from everyday essentials to gourmet treats. Whether you’re craving saucisson, artisanal cheeses, or your favourite French pantry staples, you’ll find it here. Shop like you’re in France—without leaving the UK! 🇫🇷


Información de contacto

4,6

Excelente

TrustScore: 4.5 sobre 5

364 opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

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4,6

Todas las opiniones

(364)

179 opiniones en los últimos 12 meses

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Valorada con 5 estrellas sobre 5

My coffee delivery arrived on the day…

My coffee delivery arrived on the day it stated. It was packaged well and I am very happy with the service.

22 de agosto de 2025
Opinión espontánea
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Respuesta de Epicerie Corner

Thank you for your review Joanne ! We’re glad hat you’re happy with our products and service. Looking forward to prepare your next order !

Valorada con 5 estrellas sobre 5

I like France food

I like France food

5 de agosto de 2025
Opinión espontánea
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Respuesta de Epicerie Corner

Hi Alasdair, thank you so much for the 5 stars! We're delighted to hear you enjoyed our food and look forward to serving you again soon.

Valorada con 5 estrellas sobre 5

Excellent service

My order came promptly and was very carefully packed. Everything was in order apart from one tiny omission, I emailed and this was immediately rectified. The reply to my email came back in 5 minutes!

29 de agosto de 2025
Opinión espontánea
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Respuesta de Epicerie Corner

Thank you for your great feedback Helen! We’re so glad your order arrived promptly and well-packed. Apologies for the small oversight, but we’re happy we could quickly resolve it for you. We appreciate your kind words about our fast response and look forward to serving you again soon!

Valorada con 5 estrellas sobre 5

Wonderful French food and other French…

Wonderful French food and other French Products . On this occasion, I ordered some beautiful French cologne and soap, the parcel arrived promptly, and although the cologne was in glass bottles, they were packed so beautifully and carefully, none were broken in transit. The fragrances and soap are exquisite, but also affordable and there was a large range to choose from. The package was trackable and I was updated at every step. Wonderful company and great products. If you love French products or French food look no further.

28 de agosto de 2025
Opinión espontánea
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Respuesta de Epicerie Corner

Thank you for your amazing review! We're so happy to hear that! It’s great to know you enjoyed the variety and quality of our products. We truly appreciate your support and are excited to be your choice for French goods! We can't wait to serve you again.

Valorada con 5 estrellas sobre 5

Highly rated great customer service and comunication

Good price on escargot shells, but what made these stand out from other companies I have used. Is the customer service they brought forward the delivery date for me when i asked with no problems and couldn't be more helpful. Communication has been spot on too!
Highly rated will use again

26 de agosto de 2025
Opinión espontánea
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Respuesta de Epicerie Corner

Thank you for the kind review! We're so happy to hear you're pleased with your order and that staff was able to help. We appreciate your support and hope to serve you again soon!

Valorada con 5 estrellas sobre 5

Attentive and prompt

Received my order for semi skimmed sheep's milk today and am very pleased with the purchase. Very well packaged to prevent any damage in transit. Jean was very prompt answering my two emails regarding the product and delivery, even when I think they were on holiday.

21 de agosto de 2025
Opinión espontánea
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Respuesta de Epicerie Corner

Thank you for your lovely review Mark! We're so glad you're happy with your order and the packaging! We appreciate your feedback and look forward to serving you again soon!

Valorada con 2 estrellas sobre 5

Oh the frustration

Placed the order just after returning from a week in Normandy and wanting to make the memories last a little longer. Order placed, delivery date of 06/08 chosen. So far so good. Delivery date came and went, I dropped them a line. I was told the package was damaged and new stock was on its way. Hmmmm. Sat back and waited almost a week and got confirmation that DHL had the parcel, due for delivery next day 12/08. All might yet be forgiven. But after 4pm DHL delivery no longer tracking and still waiting for delivery early evening. Checked email for any updates to find one from Epicerie to let me know that four of the nine items ordered were out of stock and a refund would be issued. All very fair but very very disappointing. Luckily we’re heading back to Normandy in four weeks time so memories will be refreshed in situ. Sadly can’t recommend, even if the balance of the order does finally arrive.

Update.. DHL at 8pm on 12/08 now saying that delivery “is subject to a book in arrangement and will be delivered as soon as possible” No idea what a “book in arrangement” is but looks like yet another delay. Two organisations each seemingly doing their best to ruin the experience (I had specified DPD for delivery as I trust them and know all the local drivers through orders with other companies), Epicerie chose to use DHL, really frustrating. Heaven knows when we will get what is left of the order.

Latest update … 8:15pm 12/08… DHL showed up despite the puzzling message above, driver immediately apologised explaining that today was his first day, credit to him for being honest. Well done and I hope the job gets better for him. The delivery itself? Twin pack of chocolate turns out to be only one bar delivered …. but after all of this… really don’t care any more. Happy to have got a least part of the order. Lesson learned.

Now to see how long the refund takes to land. Not optimistic.

15/08 the refund landed back in my bank account so at least that was reasonably quick.

12 de agosto de 2025
Opinión espontánea
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Respuesta de Epicerie Corner

Hi Philip, thanks for sharing your feedback,

Thank you for sharing your detailed feedback. We are sorry for the disappointing experience you’ve had.
We regret the delays, as well as the confusion caused by the DHL delivery process.

We’ll contact the carrier about the issue, but once the parcel is collected, our actions are limited. I completely understand your frustration.

Sorry for the inconvenience

Valorada con 5 estrellas sobre 5

It was easy to order

It was easy to order, you pick a date you want it delivered. Arrives on time .. parcel in perfect condition? Excellent

11 de julio de 2025
Opinión espontánea
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Respuesta de Epicerie Corner

Thanks so much for your feedback, Jenny! We're pleased to hear everything went smoothly with your order and delivery. We appreciate you choosing us and hope to serve you again soon!

Valorada con 4 estrellas sobre 5

Taste of France…

My order with Epicerie was full of wonderful cheeses and other other items reminiscent of a recent holiday in France. Unfortunately when the order came it was packed in a box which was too small and a number of items arrived not in the best condition. However when I complained Jenne dealt with my problem, replacing all items without any trouble. I would recommend Epicerie to anyone wanting a taste of France in the UK. Their quality and service was exceptional.

5 de julio de 2025
Opinión espontánea
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Respuesta de Epicerie Corner

Thanks so much for your lovely review Abbie! We're really happy to hear you enjoyed the selectio,it’s great to know it brought back memories of your holiday in France. Sorry again about the packaging hiccup, but we're glad we could sort it quickly for you.

We really appreciate your support and recommendation. Can’t wait to send more French goodies your way soon!

Valorada con 5 estrellas sobre 5

Outstanding customer service

Outstanding customer service! Very responsive and helpful. Great customer contact, very person to person feel rather than remote and robotic. Fantastic product my daughter in law is very pleased!

12 de julio de 2025
Opinión espontánea
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Respuesta de Epicerie Corner

Thank you so much, Sheila! We're thrilled you had a great experience and that your daughter-in-law loves the product. Your kind words mean a lot to us! Looking forward to prepare your next order !

Valorada con 5 estrellas sobre 5

Trusted online shop, highly recommended.

Authentic French products at a reasonable price.l
Delivery window is chosen by the customer and respected by the courier.
Products packed safely.
Excellent customer service and communication.
All in all, highly recommended.

11 de julio de 2025
Opinión espontánea
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Respuesta de Epicerie Corner

Thank you so much, Didier! We're glad you enjoyed the products and service. Your recommendation means a lot to us!

Valorada con 5 estrellas sobre 5

Excellent service with good…

Excellent service with good communication regarding delivery.
Wonderful whole Brie wheel at a very competitive price. We all enjoyed it !

22 de junio de 2025
Opinión espontánea
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Respuesta de Epicerie Corner

Thank you so much, MB! We're glad you enjoyed the Brie and appreciated the smooth delivery and communication. Hope to serve you again soon!

Valorada con 5 estrellas sobre 5

Epiceriecorner for lovers of French food…

Epiceriecorner is the go-to supplier for French products not available in the UK. The prices are very reasonable and the packaging is very careful. And the best thing about this company is the attentiveness and responsiveness of the staff! Epiceriecorner really is the ideal shop for lovers of French food! Thanks a million!

27 de junio de 2025
Opinión espontánea
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Respuesta de Epicerie Corner

Dear Rosemary,

Thank you so much for your lovely message! We're absolutely delighted to hear that you've had such a positive experience with us! It means a lot to us to know that you appreciate the care we put into our packaging, pricing, and especially our customer service.

Your kind words truly motivate our team to keep delivering the best of French products with the attention and care our customers deserve.

Thanks a million for your support, we can’t wait to welcome you back soon!

Valorada con 5 estrellas sobre 5

Being French it is great to find…

Being French it is great to find product you are missing when you lived in France. It is a bit of France being delivered to my door.

20 de junio de 2025
Opinión espontánea
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Respuesta de Epicerie Corner

Thank you so much for your kind words Michael ! We're pleased to bring a little piece of France to your doorstep and help you reconnect with the flavours and products you’ve been missing. It means a lot to us to be part of that nostalgic experience. Thanks for your support, we look forward to continuing to serve you !

Valorada con 3 estrellas sobre 5

Disappointed

I’ve been been waiting a while to order because I knew it was going to be expensive! I treated myself and my family to some French goods for around £100 which to me is a lot of money, but I missed French food so much.
Delivery was great and everything was packaged really carefully, for that thank you.
However, the fresh foods were packed with ice packs to keep them cool, which is fine but because they were in contact with the packaging everything was wet. Cheeses were wet… all packaging soaking wet.
I emailed with photos but all I got was to say thanks for the feedback and it happens when it’s hot weather. I live in Scotland it’s not hot haha trust me
No compensation given.
Pate mousse de canard was short date (got partial refund) and had to be eaten immediately, we had some cheese and other bits too too and next day me and my partner had a dodgy stomach. Pate rilletttes was short date too and half of it went in the bin. There’s only so much pate you can eat in a couple of days.

I’m not sure I will order again unfortunately. Really disappointed

18 de junio de 2025
Opinión espontánea
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Respuesta de Epicerie Corner

Hi, we’re really sorry to hear about your experience and completely understand your disappointment. Unfortunately, ice packs can sometimes melt faster than expected, especially during warmer periods, making it tricky to keep everything in perfect condition.

We do our best to ensure freshness, but we fully hear your frustration. Please feel free to email us with details of any short-dated or damaged items—we’ll be happy to arrange a refund or replacement.

Apologies again for the inconvenience, and thank you for your feedback.

Valorada con 5 estrellas sobre 5

Fabulous food and great service

Fabulous food and great service. Love being able to treat ourselves to food we miss from France :)

6 de junio de 2025
Opinión espontánea
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Respuesta de Epicerie Corner

Thank you so much for your amazing review Colette! We're really glad you enjoyed the food and service. It’s a pleasure to help bring a bit of France to your home. Hope to see you again soon!!

Valorada con 5 estrellas sobre 5

Highly Recommended

They have a great selection of fresh food and desserts. I really enjoyed what I ordered. Excellent customer service and a quick delivery with no hiccups. Just amazing!!

6 de junio de 2025
Opinión espontánea
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Respuesta de Epicerie Corner

Thank you so much for your kind words! We're happy to hear you enjoyed your order and appreciated both the quality of our products and the service. Your support means a lot to us—looking forward to serving you again soon!

Valorada con 5 estrellas sobre 5

A taste of France at home

It's great being able to get some of our favourite French products back home in the UK. I've used Epicerie corner now several times, and will continue to do so in the future.

C'est le meillieur enterprise pour acheter les produits francais ! Bon travail !

2 de junio de 2025
Opinión espontánea
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Respuesta de Epicerie Corner

Thank you so much for your kind words Danny ! We're truly delighted to hear that you've been enjoying your favourite French products with us here in the UK.

Merci infiniment pour votre message – ça nous fait très plaisir ! On vous dit à très bientôt sur Epicerie Corner 😊

Valorada con 5 estrellas sobre 5

Brilliant French Stuff

Order number 24383
Ordered May 10th delivered on Friday May 16th.
Website is easy to use, long best before dates and some lovely free items. Boxes packed properly and not overly stuffed so arrived in perfect condition. Some hard to find items like Kellogg's Smacks and some crisps/snacks/candy. I wouldn't hesitate to recommend EC and would definitely be ordering again. Those BBQ monster munch are delicious. Really satisfactory user experience all round. Many thanks

10 de mayo de 2025
Opinión espontánea
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Respuesta de Epicerie Corner

Thank you so much Gloria for your fantastic review and for sharing your experience in such detail! We’re thrilled to hear everything arrived in perfect condition and that you enjoyed the selection !It’s great to know the website was easy to use and that the longer best-before dates and little extras were appreciated. We truly value your recommendation and look forward to your next order. Many thanks again!

Valorada con 5 estrellas sobre 5

Great customer service

Great customer service. DHL delivered my order to the wrong address but Jean at EPICERIE corner sorted it out quickly. Will definately order again

14 de mayo de 2025
Opinión espontánea
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Respuesta de Epicerie Corner

Hi Hilary,Thank you for the five stars! We're sorry for the initial delivery mix-up, but we're thrilled to hear it was sorted it out quickly. We truly appreciate your support and look forward to serving you again soon!

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