Only 1 small problem I was left on hold for 15 plus minutes to discuss my renewal. It would have been better to request a callback. Once I got through, lovely staff, professional service.
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Consulta las opiniones de los clientes
Received reminder about renewal of policy including policy booklet. Very straight forward and easy to read and understand, price was cheaper than previous year so win win and cover as expected. Phoned... Ver más
I often forget when my insurance is due, but on this year has a timely reminder by email. I had the option to renew online which looked simple to do. I needed to make a slight change to rang up, spo... Ver más
Prompt return call after leaving a request for a quote. Advisor was polite, patient and explained everything about the policy and breakdown cover. On a like for like policy they came back £123 chea... Ver más
La empresa ha respondido
Información sobre la empresa
Información proporcionada por diversas fuentes externas
Equesure has been established since 2011 and are specialists in arranging equine insurance
Información de contacto
Lancaster House, Meadow Lane, PE27 4ZB, St Ives, Reino Unido
- 0161 425 7015
- enquiries@equesure.co.uk
- equesure.co.uk
4,8
Excelente
1 mil opiniones
No ha contestado las opiniones negativas
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Excellent customer service with a…
Excellent customer service with a knowledgeable friendly assistant. Would highly recommend
4 de octubre de 2024
Very helpful advisors and competitive…
Very helpful advisors and competitive price, this is the fourth year I have insured my horse box with them.
20 de septiembre de 2024
I often forget when my insurance is…
I often forget when my insurance is due, but on this year has a timely reminder by email.
I had the option to renew online which looked simple to do. I needed to make a slight change to rang up, spoke with an operator who was helpful and friendly. Even txt me the recovery number to put in my phone.
Really plz with Equesure I have renewed my policy for a competitive price and no hassle
16 de septiembre de 2024
Helpful team and the follow up was…
Helpful team and the follow up was good. We’ve used Equesure for a few years now and always been pleased.
16 de septiembre de 2024
The eventual agreement bearing in mind…
The eventual agreement bearing in mind I shall hopefully be selling my horse box due to my horse retiring was acceptable. The people to whom I spoke were very pleasant and professional.
12 de septiembre de 2024
Equesure Insurance
Fantastic service as always. Very helpful customer services team.
2 de septiembre de 2024
A Fabulous service
A really friendly lovely lady on the phone that talked me through everything giving me a great cover for the Horsebox and therefore peace of mind
4 de septiembre de 2024
Very quick and easy and hassle free 👌
4 de septiembre de 2024
Respuesta de Equesure
thanks for your review! Lancaster insurance services.
Respuesta de Equesure
Thanks for the review - we aim to please! Equesure.
Communication was good albeit access…
Communication was good albeit access via online portal problematic
6 de agosto de 2024
Respuesta de Equesure
Thanks for your 5 star review! All the best, Equesure.
Horsebox
The assistant managed to reduce my payment and tailored the policy to suit my needs.
6 de agosto de 2024
Respuesta de Equesure
That's what we like to hear! Thanks for the review, Paul. All the best, Equesure.
Always helpful and polite.
22 de julio de 2024
Respuesta de Equesure
Thanks Karen , for your excellent review! Best wishes, Equesure.
Respuesta de Equesure
Thanks for the excellent review! Best wishes, Equesure.
Competively priced
2 de agosto de 2024
Respuesta de Equesure
Thanks for your 5 star review! All the best, Equesure.
Fantastic service
Fantastic previous customer assistance when I needed it, brought me back this time. Very helpful staff, happy to help.
29 de julio de 2024
Respuesta de Equesure
Thanks for your comments - great to hear we're doing a good job! Thanks again, Equesure.
Quick efficient guidance via telephone.
30 de julio de 2024
Respuesta de Equesure
Hi , Thanks for your review! It's always great to hear we're doing the right thing. Thank you, Equesure.
Always efficient to deal with great…
Always efficient to deal with great customer service
26 de julio de 2024
Respuesta de Equesure
Thank you for your review - all comments are really appreciated. Best wishes, Equesure.
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