Ten months waiting for my deposit, no communication and unjustified charges
I am sharing my experience as a former tenant of Equinox Urban Housing.
I moved out of my apartment on 31 January, and ten months later, I still have not received my deposit back.
Equinox stopped responding to all communication after 21 March, despite promising to follow up. I repeatedly requested updates and documentation and received no reply for almost a year. I only heard from them again after publicly escalating the issue.
I was charged for “damages” that were directly caused by poor quality materials and bad finish, not tenant misuse. Horrendous experince








