Very disappointed with this company. I have waited nearly two months for a £458.00 Hit Air jacket. It has been sent out twice and both times failed to deliver. Now awaiting a refund, hopefully this wi... Ver más
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Consulta las opiniones de los clientes
Recently put my little piebald coblet back into harness & he's loving it. However in low Autumn sunshine you couldn't see him clearly on our narrow country lanes. Solution - 2 Equisafety Polite nos... Ver más
Nicky from eqi safety was very friendly, knowledgeable and helpful. I tried the air hi viz on before I purchased it, and the other one I got for a friend, she said any issues just bring it back, f... Ver más
I bought a hi viz 'polite' waistcoat for riding my motorbike. Ordering was easy, delivery was quicker than expected and the product is amazing. Really well made, will last a long time and I've been to... Ver más
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Información sobre la empresa
Escrito por la empresa
EQUISAFETY - PUTTING YOUR SAFETY FIRST Is at the core of Equisafety Limited. A Guiding force driving us to continue the safety legacy we have built for over 25 years. A world leader in technical performance equestrian high viz. The unrivalled in-house designs are created by a qualified MA technical sportswear designer, and our relentless commitment is to give you, and your horse, the very best in unrivalled design by placing emphasis on function and performance for when you need it the most. Only the highest quality technical fabric is used in our iconic designs and the construction of our apparel is unrivalled. Equisafety designs and manufactures for a number of UK Police Mounted Police units including the Metropolitan; Greater Manchester; Avon and Somerset and Northumbria.
Información de contacto
Equisafety, CH46 4TT, Wirral, Reino Unido
- +441516787182
- NICKY@EQUISAFETY.COM
- equisafety.com
Ha contestado el 21% de las opiniones negativas
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Exactly as advertised and quick delivery
Product exactly as advertised and good quality. Good comms and quick delivery.
I have several of these hi viz…
I have several of these hi viz waistcoats, they fit nicely and the zipped pockets are very useful and secure for keys and phone.
Air hi viz
Nicky from eqi safety was very friendly, knowledgeable and helpful. I tried the air hi viz on before I purchased it, and the other one I got for a friend, she said any issues just bring it back, for sizing etc.
The hi viz fits true to size, very comfortable, hard wearing and really let’s traffic know to be cautious passing horses.
Lovely woman, company and I’ll be definitely visiting her store again soon.
I also purchased an anti bacterial dandy brush, which my boy loves, removes dust and mud perfectly, but is also soft enough for horses with sensitive skin.
Great experience from beginning to end
Great experience from beginning to end. Nicky was proactive and very helpful when the product I originally ordered was out of stock. An alternative was selected and posted in double-quick time. Arrived the next day with free gifts! What’s not to love! ❤️
Shout out for red!!
I used to be a pink girl but due to a packing error am now a red convert! It really is striking!!
Item arrived without any labels on it
Item arrived without any labels on it, so difficult to know if new and authentic product. Also in the wrong box with an incorrect label. When asking for clarification it took weeks, to get a response. I appreciate they apologised for a late response but I needed to know in a timely fashion as it was a gift.

Respuesta de Equisafety
Excellent product and good price on…
Excellent product and good price on offer. Was expecting free boots but was told they didn’t apply even though the website said they did.
Brilliant customer service friendly and…
Brilliant customer service friendly and quick to answer my queries Very quick to despatch my order Along with the added surprise of lovely flowery parcel bag Just perfect ❤️
Nice Waistcoat and Lightweight…
Nice Waistcoat and Lightweight Waterproof Hi Vis Jacket, there was a little issue with letter "A" in Equisafety label on Jacket, the owner solved this problem very well, quality is high, I am satisfied, very usefull item for bicycle riding. There was very fast international tracked shipping via Royal Mail 👑🇬🇧👑

Respuesta de Equisafety
Law 10mph
Great company to do business with, quick delivery, great customer service, bought a few items from them now, fully recommend Equisafety. Love the 10mph law air waistcoat, plus free gift horse leg boots

Respuesta de Equisafety
An absolute joy to deal with…
Nicky was an absolute joy to deal with and super helpful with my order which was in very short supply across the country.

Respuesta de Equisafety
Great quality hi-viz and delivered…
Great quality hi-viz and delivered super quickly.

Respuesta de Equisafety

Respuesta de Equisafety
Ordered a Hi Viz vest to be picked up…
Ordered a Hi Viz vest to be picked up at the store but was delivered to my address. The vest is a great fit and looks smart.

Respuesta de Equisafety
I made an error with an order & Nicky…
I made an error with an order & Nicky was super helpful in sorting it out on my behalf. I have always been pleased with purchases from Equisafety & would definitely recommend.

Respuesta de Equisafety
I had previously purchased an…
I had previously purchased an Equisafety Polite hi vi vest. Absolutely loved it. Such good quality and features that I wanted. Unfortunately, the chequered strap on the back started to come adrift. I could not find the receipt hence couldn't even say for definite when I purchased it. I telephoned Equisafety and they were so helpful. (I had already sent an email showing the fault). Nicky immediately stated that she would send out a replacement and apologised. I really do appreciate good customer service. 5 Stars. Thank you.

Respuesta de Equisafety
BUYER BEWARE!
I purchased a helmet which was listed as in stock on their website. After waiting several weeks for delivery I reached out and was informed the hat was not in stock and it was a special order. I agreed to wait the 6 weeks for delivery. 6 weeks then came and went and when I followed up I was informed this was due to a delay with Charles Owen. Confused as this hat was manufactured by Champion i replied and they assured me it would ship in a week. I figured I had waited so long I could wait another week. A week came and went and more excuses from Equisafety. I received a tracking notice from Equisafety and the delivery confirmation was to their address! At this point it’s clear I’ve been scammed out of my money. I requested a refund but none was sent—luckily I paid through PayPal so opened a case. PayPal found in my favor and ultimately I was refunded no thanks to Equisafety who had my money for 5 months. An absolute scam of a company who lied and did not provide clear communication. They cited this website as proof they are a reliable company, so I shall use this platform to share that they are absolutely NOT trustworthy. BUYER BEWARE!

Respuesta de Equisafety
Great product!
Great product! Bought a few pieces. Nicky is a gem, and ensured I got my order as soon as yesterday!
I'd love it if they diversified the colors (for the men's range) and considered personalising the message at the back.

Respuesta de Equisafety
Fantastic customer service and…
Fantastic customer service and fantastic products. After being let down by another company I went to equisafety for my hi viz products.
If I need anything in the future this will be the first place that I will look to buy. Thankyou Equisafety 😃

Respuesta de Equisafety
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