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ercol Furniture Opiniones 1007

TrustScore: 4.5 sobre 5

4,7

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Consulta las opiniones de los clientes

Valorada con 5 estrellas sobre 5

The stools we ordered are beautiful and sit well with some vintage Ercol we already had. The delivery by Royal Mail worked well and much quicker than expected.

La empresa ha respondido

Valorada con 5 estrellas sobre 5

Beautiful furniture. Looked at a lot of other brands and were disappointed with the quality, we didn’t think we could afford Ercol. However, bought three items from their outlet page and are delighted... Ver más

La empresa ha respondido

Valorada con 5 estrellas sobre 5

An excellent sofa delivered from the Ercol Outlet shop. Due to it being a larger sofa than I'd had previously, it was quite a challenging delivery having to go around a corner in the hallway (one ha... Ver más

La empresa ha respondido

Valorada con 3 estrellas sobre 5

Delivery was quite slow considering it was an item ftom the outlet. The items was perfect and well wrapped. The delivery men were excellent. However the delivery lorry was large enough that they coul... Ver más

La empresa ha respondido

Información sobre la empresa

  1. Fábrica de muebles
  2. Tienda de muebles para dormitorio
  3. Ebanista
  4. Tienda de muebles
  5. Tienda de mobiliario para salones
  6. Fabricante

Acerca de ercol Furniture

Escrito por la empresa



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Living Room Furniture

Dining Room Furniture

Bedroom Furniture

Home Office Furniture

ercol, was established over 100 years ago in 1920 by Italian designer Lucian R Ercolani in High Wycombe. The ercol office, showroom and factory moved to its current location in Princes Risborough, Buckinghamshire in 2002. Design has always been at the heart of ercol. Our furniture designs for dining, living and bedroom constantly evolve to reflect how we live today. We have a talented In-house design team and furniture technicians, to create and develop our designs, we also collaborate with external UK designers to create unique pieces all of which are made with integrity and fit for purpose.

Información de contacto

4,7

Excelente

TrustScore: 4.5 sobre 5

1 mil opiniones

5 estrellas
4 estrellas
3 estrellas
2 estrellas
1 estrella

Ha contestado el 100% de las opiniones negativas

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Valorada con 5 estrellas sobre 5

Easy Process

From ordering, customer service and delivery, my studio couch arrived safely and without problem.

17 de septiembre de 2025
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Respuesta de ercol Furniture

Thank you for your positive review on the service that you received from us. We hope you enjoy using your studio couch and get many years of enjoyment out of it.

Kind regards,
The ercol Team

Valorada con 4 estrellas sobre 5

Great product at a great price

I bought a studio couch at a great price from Ercol during their outlet sale. It was safely delivered and installed upstairs about 4 weeks later, in perfect condition. I love it! If it weren't for the long wait, I would have given 5 stars. Given that the item I purchased had already been manufactured and was sitting in their outlet store which is only 30 mins drive from where we live, it was a bit frustrating to have to wait 4 weeks after I had made payment to receive the item.

11 de septiembre de 2025
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Respuesta de ercol Furniture

Thank you for your feedback, we are glad to hear that you had a good experience ordering your Studio couch from ercol’s Outlet. We appreciate your comment regarding delivery. We do quote a 4 weeks lead time through out the purchase process and are unable to prioritise delivery as we use a third party delivery team.

Kind regards,
The ercol Team

Valorada con 5 estrellas sobre 5

I can’t believe I finally have my dream…

I can’t believe I finally have my dream chairs, I was buying one at a time but the outlet meant that I was able to complete my set. They were delivered and packaged perfectly and I am thrilled.

15 de septiembre de 2025
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Respuesta de ercol Furniture

We’re so pleased to hear you’ve been able to complete your dream set of ercol chairs. We hope you continue to enjoy your furniture for many years to come.

Kind regards,
The ercol Team

Valorada con 5 estrellas sobre 5

Excellent quality product and even…

Excellent quality product and even better, delivered fully assembled!

16 de septiembre de 2025
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Respuesta de ercol Furniture

Thank you for your positive review. We’re delighted to hear you’re pleased with the quality of your ercol furniture.

Kind regards,
The ercol Team

Valorada con 5 estrellas sobre 5

Very quick delivery

Very quick delivery, lovely item

8 de septiembre de 2025
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Respuesta de ercol Furniture

That is great to hear!

Kind regards,
The ercol Team

Valorada con 5 estrellas sobre 5

Ercol experience

It was so nice to be able to view such a range of Ercol furniture under one roof.
The staff were very knowledgeable and helpful.
The whole experience is so enjoyable.

11 de septiembre de 2025
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Respuesta de ercol Furniture

It is lovely to hear that you had such a good experience when visiting the ercol Showroom.

Kind regards,
The ercol Team

Valorada con 5 estrellas sobre 5

Lovely quality tables

So pleased with my new tables which arrived well packaged and earlier than expected.

12 de septiembre de 2025
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Respuesta de ercol Furniture

That is great to hear! Enjoy your ercol furniture.

Kind regards,
The ercol Team

Valorada con 5 estrellas sobre 5

Great service from Ercol as always

Great service from Ercol as always. Items very well packed, carefully delivered ahead of time. The quality of the tables and the finish are exceptional and exactly as described. Superb craftsmanship. The tables are a little lighter in colour than I expected but that is my own reading of description as they are exactly as described. I love the fact that wood changes colour over time, therefore this isn’t an issue. This is the 17th item that I have purchased from Ercol over the last decade and I keep coming back because the quality is outstanding and any issue that I have had has been speedily resolved. 1000% recommend

10 de septiembre de 2025
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Respuesta de ercol Furniture

We are so pleased that you had a good experience ordering your ercol furniture, and it’s great to hear how much you appreciate the craftsmanship. Thank you for your loyalty to the brand, and we hope you carry on enjoying your ercol furniture for many more years.

Kind regards,
The ercol Team

Valorada con 5 estrellas sobre 5

All very good

All very good

4 de septiembre de 2025
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Respuesta de ercol Furniture

That is great to hear!

Kind regards,
The ercol Team

Valorada con 5 estrellas sobre 5

Fantastic customer service

Fantastic customer service. I love my love seat!

9 de septiembre de 2025
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Respuesta de ercol Furniture

Thank you for your positive review. We are so pleased that you are happy with your ercol Love seat.

Kind regards,
The ercol Team

Valorada con 5 estrellas sobre 5

Great product

Delivery arrived much quicker than what was stated when ordering. This was a bonus.
Delivery company were courteous and very helpful.
Delighted with our choice of bed. Great quality.

4 de septiembre de 2025
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Respuesta de ercol Furniture

We are pleased to hear you are happy with your ercol furniture and have had a good service from our delivery partners.

Kind regards,
The ercol Team

Valorada con 5 estrellas sobre 5

Superb in every way!

Communication great, delivery on time and product superb. This is our second purchase from the outlet and I wouldn’t hesitate to use them again.

3 de septiembre de 2025
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Respuesta de ercol Furniture

It is lovely to hear that the process was smooth when ordering your ercol furniture from our Outlet.

Kind regards,
The ercol Team

Valorada con 5 estrellas sobre 5

Another excellent product from Ercol.

The product from Ercol is of excellent quality as expected.

Whilst designs change over time this piece sits comfortably with and complements our existing furniture. This in part is due to Ercol using timber from trees species that are native to the UK.

5 de septiembre de 2025
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Respuesta de ercol Furniture

Thank you for your lovely review! It is great to hear how much you appreciate the design and craftsmanship that goes into our furniture.

Kind regards,
The ercol Team

Valorada con 5 estrellas sobre 5

A pleasant purchase exprience

Ordered from website as part of a sale promotion. Delivery was successful although driver forgot to call beforehand. A pleasant purchase exprience

1 de septiembre de 2025
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Respuesta de ercol Furniture

That is great to hear!

Kind regards,
The ercol Team

Valorada con 4 estrellas sobre 5

Pleased with Ercol product

Pleased with Ercol product. We usually buy Ercol as they sell stylish, practical and long lasting furniture. Only gave 4 stars as didn't have any notification of delivery date and could have been away when actually delivered.

26 de agosto de 2025
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Respuesta de ercol Furniture

Thank you for your positive review on our furniture! We pride ourselves on the quality of our furniture. We are investigating why customers are not being notified about their delivery with our delivery partners.

Kind regards,
The ercol Team

Valorada con 5 estrellas sobre 5

The sideboard was so beautifully…

The sideboard was so beautifully packaged up and just as described on the website. It arrived on time on the day agreed for delivery.
I have bought a few pieces through the Ercol outlet, and have never been disappointed. This is really lovely furniture.
I would recommend

1 de septiembre de 2025
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Respuesta de ercol Furniture

We are so pleased that you had a good experience ordering your ercol sideboard from the Outlet and our delivery partners were efficient.

Kind regards,
The ercol Team

Valorada con 4 estrellas sobre 5

Delivery mix up

The products we ordered are excellent but we were not given any warning of when the delivery was taking place. The original order indicated 4 weeks but items just turned up at property around 2 weeks after order was placed. It was fortunate that I was at home that day to take the delivery. I had paid for the delivery fee so should have been pre-warned at least?

27 de agosto de 2025
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Respuesta de ercol Furniture

Thank you for your review, it is lovely to hear that you are happy with your ercol furniture. We appreciate your disappointment with our delivery partners and will bring this up with them.

Kind regards,
The ercol Team

Valorada con 5 estrellas sobre 5

I ordered a Bellingdon tv stand

I ordered a Bellingdon tv stand. Although the order quoted a 4 week delivery it arrived much quicker. A beautiful piece of furniture and very well packed.
The only issue was that one if the shelf supports was missing but when I contacted customer services they sent me one straightaway. I have bought many pieces of furniture from their outlet and would definitely recommend them.

28 de agosto de 2025
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Respuesta de ercol Furniture

Thank you for your positive feedback. It is always nice to hear about a positive experience. We always do our utmost to help with any queries. Enjoy using your ercol furniture!

Kind regards,
The ercol Team

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